Vince Hancock
Vince Hancock at Acura of Peoria

Vince Hancock | Page 2

Service Advisor

Acura of Peoria

9190 W Bell Rd
Peoria, AZ 85382

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115 Reviews
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115 Reviews

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115 Reviews of Vince Hancock

July 21, 2021

Dealership Rating
Employee Rating

Acura of Peoria has always acted as if it is their pleasure to take care of my vehicle. They seem to genuinely care about things that I may need or have experienced and go out of their way to make me More

by klasmith22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Brunson, Cesar Castillo

Jul 22, 2021

Acura of Peoria responded

Thank you for your 5 star review! We are so happy to know we have made you feel apart of the Acura family!

July 11, 2021

Dealership Rating
Employee Rating

Acura of Peoria has provided a level of quality service the keeps my RDX trouble free. They never fail to treat me like a family member while my car is being serviced. More

by MLPaulsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Acura of Peoria responded

Thank you for your positive review!

July 09, 2021

Dealership Rating
Employee Rating

Great Service Department. Great troubleshooting skills, knowledgeable technicians, Service Advisors such as Matthew and manager Vince keep my vehicle in tip top shape at reasonable costs. Their help is mak More

by Sig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Acura of Peoria responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 25, 2021

Dealership Rating
Employee Rating

Acura of Peoria always provides excellent customer service. I’ve been a satisfied customer since 2014. This is my third lease and I look forward to having a 4th when this one is up. More

by Desertranger713
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 25, 2021

Acura of Peoria responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 08, 2021

Dealership Rating
Employee Rating

Acura of Peoria always provides excellent service. They always explain work needed in detail and and my car is always ready as promised. Always a good experience More

by Lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Castillo

May 10, 2021

Acura of Peoria responded

Lorrie, thank you from all of us here at Acura of Peoria!

April 30, 2021

Dealership Rating
Employee Rating

The Sales team went above and beyond to accommodate my requests and needs by addressing the issues on my old car and working with me on pricing of new car. More

by Charlotte Lamar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Brown, Steve Hoffman , Maverick Brock

Apr 30, 2021

Acura of Peoria responded

Charlotte, our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 30, 2021

Dealership Rating
Employee Rating

Dealership Is #1.. First class treatment , trust , service and pricing are the best. Service Dept. is excellent and Alex Gonzalez is who you want to ask for. More

by skipmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Gonzalez, First Class Individual.

Mar 30, 2021

Acura of Peoria responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 23, 2021

Dealership Rating
Employee Rating

1st service for new car was free. Easy to set up. Service team takes care of you. Offered and accepted loaner vehicle so we didn’t have to wait. Texted when vehicle done. Seamless easy and pleasant overall e More

by Cunninghamfree
Recommend Dealer
Yes

Other Employees Tagged: Darren Maus is excellent (sales)

Mar 24, 2021

Acura of Peoria responded

Thank you for your positive review!

March 20, 2021

Dealership Rating
Employee Rating

Great service and experience. Alex Gonzalez and team took care of my car like it was their own, and made me feel at ease with all of the items to be addressed including a complex windshield replacement. More

by Honda_me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Brunson , Alex Gonzalez

Mar 22, 2021

Acura of Peoria responded

Thank you for your positive review!

March 09, 2021

Dealership Rating
Employee Rating

Matthew takes excellent care of our car along with the fine service by the Acura mechanics and they do so in proscribed time that was promised More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Brunson

Mar 10, 2021

Acura of Peoria responded

Bruce, thank you from all of us here at Acura of Peoria!

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