115 Reviews
Write a Review115 Reviews of Vince Hancock
July 21, 2021
Acura of Peoria has always acted as if it is their pleasure to take care of my vehicle. They seem to genuinely care about things that I may need or have experienced and go out of their way to make me pleasure to take care of my vehicle. They seem to genuinely care about things that I may need or have experienced and go out of their way to make me feel as if I am one of their important clients. During the pandemic they all had mask on and were respectful of others in every regard. The waiting room is clean and welcoming and they always wash my car! Even if I come for no service and just want my car wash ed. And for that I'm grateful. I am confident that when it is time to get a new car that I will definitely get it at Acura of Peoria. More
Other Employees Tagged: Matthew Brunson, Cesar Castillo
July 11, 2021
Acura of Peoria has provided a level of quality service the keeps my RDX trouble free. They never fail to treat me like a family member while my car is being serviced. the keeps my RDX trouble free. They never fail to treat me like a family member while my car is being serviced. More
July 09, 2021
Great Service Department. Great troubleshooting skills, knowledgeable technicians, Service Advisors such as Matthew and manager Vince keep my vehicle in tip top shape at reasonable costs. Their help is mak knowledgeable technicians, Service Advisors such as Matthew and manager Vince keep my vehicle in tip top shape at reasonable costs. Their help is making my 2001 CL type 2 goal of 300,000 miles a reality. More
Other Employees Tagged: Dennis Cavanaugh, Matthew Brunson, Brian Appleton, Cesar Castillo
May 25, 2021
Acura of Peoria always provides excellent customer service. I’ve been a satisfied customer since 2014. This is my third lease and I look forward to having a 4th when this one is up. service. I’ve been a satisfied customer since 2014. This is my third lease and I look forward to having a 4th when this one is up. More
May 08, 2021
Acura of Peoria always provides excellent service. They always explain work needed in detail and and my car is always ready as promised. Always a good experience always explain work needed in detail and and my car is always ready as promised. Always a good experience More
Other Employees Tagged: Cesar Castillo
April 30, 2021
The Sales team went above and beyond to accommodate my requests and needs by addressing the issues on my old car and working with me on pricing of new car. requests and needs by addressing the issues on my old car and working with me on pricing of new car. More
Other Employees Tagged: Paul Brown, Steve Hoffman , Maverick Brock
March 30, 2021
Dealership Is #1.. First class treatment , trust , service and pricing are the best. Service Dept. is excellent and Alex Gonzalez is who you want to ask for. service and pricing are the best. Service Dept. is excellent and Alex Gonzalez is who you want to ask for. More
Other Employees Tagged: Alex Gonzalez, First Class Individual.
March 23, 2021
1st service for new car was free. Easy to set up. Service team takes care of you. Offered and accepted loaner vehicle so we didn’t have to wait. Texted when vehicle done. Seamless easy and pleasant overall e team takes care of you. Offered and accepted loaner vehicle so we didn’t have to wait. Texted when vehicle done. Seamless easy and pleasant overall experience. I would give Acura of Peoria a 10!! More
Other Employees Tagged: Darren Maus is excellent (sales)
March 20, 2021
Great service and experience. Alex Gonzalez and team took care of my car like it was their own, and made me feel at ease with all of the items to be addressed including a complex windshield replacement. took care of my car like it was their own, and made me feel at ease with all of the items to be addressed including a complex windshield replacement. Top notch dealer and service team. More
Other Employees Tagged: Matthew Brunson , Alex Gonzalez
March 09, 2021
Matthew takes excellent care of our car along with the fine service by the Acura mechanics and they do so in proscribed time that was promised fine service by the Acura mechanics and they do so in proscribed time that was promised More
Other Employees Tagged: Matthew Brunson

