715 Reviews
Write a Review715 Reviews of Vincent Lor
November 20, 2019
Buyers Recommended whoever wants to buy a new car should come to this dealership, the prices are good the people are good, most of the people are friendly he Recommended whoever wants to buy a new car should come to this dealership, the prices are good the people are good, most of the people are friendly helpful. More
Other Employees Tagged: Jorgo Ndina, Alex Hall , Bob Arciszewski, Jaime Flynn, Kevin Garski, Chue Lee, Tria Lee, Jennifer Searl, Mitch Willer
November 19, 2019
Routine service I received very good care. My wife likes to bring her car here for service also. They explained everything very clearly.l would highly recommend this I received very good care. My wife likes to bring her car here for service also. They explained everything very clearly.l would highly recommend this dealer to my friends. More
Other Employees Tagged: Maureen Calmes, Kevin Garski, Cody Severinsen
November 19, 2019
Awsome Great fast service! I would bring my vehicle here over other local dealerships! The service performed was quick and accurate with in site full inspect Great fast service! I would bring my vehicle here over other local dealerships! The service performed was quick and accurate with in site full inspection. More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Kevin Garski, Chue Lee, Dana Schilz
November 19, 2019
They were all they promised and then some! I had my Tacoma in for regular service and asked for a couple of additional tasks to be done. They got it done almost before I was home! And their shu I had my Tacoma in for regular service and asked for a couple of additional tasks to be done. They got it done almost before I was home! And their shuttle service is great--very useful and the drivers are very courteous. More
Other Employees Tagged: Dana Schilz
November 18, 2019
Thank you Vincent I have an electric ghost in my cars system and although it has yet to be resolved I could tell the service tech was working hard to solve the issue. I have an electric ghost in my cars system and although it has yet to be resolved I could tell the service tech was working hard to solve the issue. Most important was that I wasn't drilled with charges. That lets me know I can trust and rely on Heiser's team to do the right thing, which is important to future clients as well as myself. More
November 18, 2019
Another Great Service Experience Great Service Experience again @ Heiser Toyota. Vincent and the Service Team were great to work with on my wife's 2019 Highlander. It's good peace of Great Service Experience again @ Heiser Toyota. Vincent and the Service Team were great to work with on my wife's 2019 Highlander. It's good peace of mind to know courteous professionals are keeping her car in the best shape it can be in. Much appreciated! Thank you! More
November 13, 2019
Great Service Easy to access and convenient appointment times available. Wait time while service is completed seems reasonable. They inform you of other car issues Easy to access and convenient appointment times available. Wait time while service is completed seems reasonable. They inform you of other car issues bit do not pressure you to purchase services or products. More
November 10, 2019
Excellent service Vincent went through the list of inspections with me and provided status update of my car. I find this friendly and helpful. Thank you very much! Vincent went through the list of inspections with me and provided status update of my car. I find this friendly and helpful. Thank you very much! More
November 08, 2019
"maybe" would be my response to "woud you recommend" First: You are having a HORRIBLE time of separating accounts when cars move to new owners. Previous and current owner have tried numerous times ov First: You are having a HORRIBLE time of separating accounts when cars move to new owners. Previous and current owner have tried numerous times over the past 2 plus years to get things straight with your service / owner information. ... to this date still not successful. Second: There was a sale on tires which may have been purchased BUT, rather than review and call OR review before taking the car in nothing was said until car was picked up. At which time this is the discussion: We didn't rotate your tires because they are wearing evenly and they need to be replaced anyhow. ... Ummm WUT? Car owner is here. Car is here. You choose to NOT discuss this with me until the car is being picked up? In October when snow has already been flying in the area (one would expect if new tires are needed this would be the best time to get them). Owner does NOT live nor work close and needs to take time off to bring the car in. Is it time to find a new service center? This car has 100,000 plus miles and eventually a replacement car will be required. The other car has 25,000 miles and is the 4th car purchased with you. If you want our continuing business (There are 3 generations of car buyers involved here) ... Customer service is the only thing separating you from other Toyota dealerships in the general area. as of today you are not running a winning race. More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Amy Bobber, Maureen Calmes, Jaime Flynn, Kevin Garski, Chue Lee, Dana Schilz, I don't know who I was working with - and the problem(s) are not related to a person as much as a procedure. It's unfair to make this a required field.
November 06, 2019
Good job Great service and experience, I will buy and bring the car to do the service again in the future. Great location and clean plus close to my house Great service and experience, I will buy and bring the car to do the service again in the future. Great location and clean plus close to my house More
Other Employees Tagged: Chue Lee
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