Vince Pampena

Car was towed in on Saturday afternoon. Thanks to Vince, repairs were made quickly on Monday, and car was ready for pickup. Thanks to Vince, repairs were made quickly on Monday, and car was ready for pickup. More

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Another outstanding service visit! Vince did an outstanding job communicating on what was an involved repair. The Technicians did incredible work making sure everything was fixed righ Vince did an outstanding job communicating on what was an involved repair. The Technicians did incredible work making sure everything was fixed right. Trevor has built an incredible service group! BMW of Darian, where the performance of the car is only matched by the performance of the dealership! More

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I'm very happy with the service and Vincent my service advisor was very knowledgeable in helping me. advisor was very knowledgeable in helping me. More

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Great valet pickup. Car was picked up for service from my home and returned the same day. Great experience. Car was picked up for service from my home and returned the same day. Great experience. More

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Dealership was professional and friendly. They addressed my problem promptly and kept me advised of how the repair was progressing. They also provided a loaner to keep me on the road. They addressed my problem promptly and kept me advised of how the repair was progressing. They also provided a loaner to keep me on the road. More

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BMW Darien is an outstanding dealership owned by the Callari family. Don Doria is the best salesman and Vincent Pampena is the best in their service department. Callari family. Don Doria is the best salesman and Vincent Pampena is the best in their service department. More

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Quick and easy drop off and pick up, and service rep kept me informed of status throughout the day. me informed of status throughout the day. More

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Excellent explanations of service needed. Videos were a big help to explain situation. Gave rationale of what needed to be done now Videos were a big help to explain situation. Gave rationale of what needed to be done now More

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Exceptional service! I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occu I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occurred. The service department worked tirelessly to further identify the cause and fixed it. They tested, checked and re-checked my car before they finally said the problem was fixed and would not happen again. My service rep, Vince, text me frequently to let me know what was being done and when my car would be ready. I can’t say enough about the service my car and I received. I have never experienced this type of service from any business. BMW Darien is the best of the best! More

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Service department was able to execute excellent short notice service. Handled complications efficiently, timely and without error. Keith ensured I was a happy customer. notice service. Handled complications efficiently, timely and without error. Keith ensured I was a happy customer. More

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