Dealership Experience
5 yrs, 1 mo
Industry Experience
5 yrs, 1 mo
Languages Spoken
English
26 Reviews
Write a Review26 Reviews of Vincent Vail
July 19, 2023
If you offer a 7 day backout contract, it should be from when you get the car. Since I'm. Using from out of state my 7 days have passed and the car is still at your dealership. I see that unfair!! when you get the car. Since I'm. Using from out of state my 7 days have passed and the car is still at your dealership. I see that unfair!! More
July 13, 2023
Didn't expect a good experience with vw dealer, but peasant surprise. Niello was very warm n helpful. peasant surprise. Niello was very warm n helpful. More
Other Employees Tagged: Jose Soriano, Brandon Balassi , Jose Vasquez
July 13, 2023
Jose made the experience seamless. His knowledge, enthusiasm & patience was refreshing and his professionalism was unmatched. I didn't feel pressured by him in any capacity. He's been His knowledge, enthusiasm & patience was refreshing and his professionalism was unmatched. I didn't feel pressured by him in any capacity. He's been supportive to answer questions via text that I've had since leasing my id4 and left a really great impression overall. Jose is truly creating a new standard for salespeople in this industry rooted in empathy, kindness, and a genuine interest in the client's needs, as opposed to his own agenda to meet a quota. He provides his customers with the education and allows them to the autonomy to make an informed decision that best fits their needs and is a true servant leader. I am so grateful that I was able to work with him and hope that his method of operating is valued, celebrated & elevated by others he works with at the dealership. In another vein, I wish I could say the same about my experience with Michael. There were a few underhanded comments (directed at Jose) made that were off-putting and rather unprofessional. In addition, he wasn't as transparent and his delivery left me feeling disempowered and confused - the exact feelings I was hoping to avoid walking in to the dealership as a female on my own. I left his office with a bad taste in my mouth, which was a stark difference then my time with Jose. I hope this experience can be utilized as a learning opportunity and area for growth as I know firsthand how important group dynamics are to the success of a company. More
Other Employees Tagged: Jose Soriano, Michael Ellis
July 13, 2023
From the very 1st step into the dealership we got all possible attention and care from all the members. Our advisor Jose was absolutely great, very fast, attentive , patient, knowledgeable and profession possible attention and care from all the members. Our advisor Jose was absolutely great, very fast, attentive , patient, knowledgeable and professional. Special thanks to Vincent, his proficiency helped us a lot to make the right choice. Great and fun experience overall. More
Other Employees Tagged: Jose Soriano, Brandon Balassi
July 12, 2023
Kind courteous, and very hard working. They put in a ton of effort to help us. They put in a ton of effort to help us. More
Other Employees Tagged: Stephen Richardson, Carlos Alvarenga, Brandon Balassi , Logan
July 03, 2023
I really had a good experience with this dealership. The sales reps went above and beyond and answered a lot of questions before I came in and even texted pictures of the car we were interested in. The sales reps went above and beyond and answered a lot of questions before I came in and even texted pictures of the car we were interested in. More
Other Employees Tagged: Jose Soriano, Michael Ellis