Vincent Vail
Vincent Vail at Niello Volkswagen
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Vincent Vail | Page 2

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Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
26 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Languages Spoken

English English

4.9

26 Reviews

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26 Reviews of Vincent Vail

October 29, 2023

Dealership Rating
Employee Rating

Fantastic service! ! Highly recommend Niello Volkswagen. They are always very professional, knowledgeable, and helpful across the board! More

by CORRICHADWICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Michael Ellis

October 23, 2023

Dealership Rating
Employee Rating

They have a lot of inventory and knowledgeable staff. Some are pushy some are not. One sales agent tried to up sell me, the other did not. Would gladly work with Jose again. More

by COLINL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Michael Ellis

Oct 26, 2023

Niello Volkswagen responded

Thanks for the positive review, Colin. We will definitely pass your compliments along to Jose and we hope to provide you with an even better experience next time. Enjoy your new ride!

October 16, 2023

Dealership Rating
Employee Rating

Vincent and the rest of the team made this transaction seamless and fantastic. This is my fourth vehicle with Niello and I’m so happy each and every time we’ve had an experience. If you want great experie More

by KEDRIANBROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 06, 2023

Dealership Rating
Employee Rating

Overall, I was very pleased with the sales team and satisfied with my new car. The wait time for the completion of my paperwork was a little too long. More

by JSTACIONIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson

Oct 11, 2023

Niello Volkswagen responded

Thank you for your positive review! We appreciate your feedback about your wait time and hope to provide you with an even better experience next time. Enjoy your new ride!

October 03, 2023

Dealership Rating
Employee Rating

Vincent was fantastic and transparent. I felt at ease during the entire process and Vincent kept me apprised of everything. Very grateful to him, thank you Vincent! More

by DAVIDSEANGALBRAITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Michael Ellis , Michael Havard, Jose Vasquez

September 25, 2023

Dealership Rating
Employee Rating

We had a great experience at your dealership thank you so much for everything you guys did. More

by BEAUNORRIS99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Niello Volkswagen responded

Thank you for taking the time to leave us a review and for the kind words, Beau. We're so happy that you enjoyed your time at Niello Volkswagen and we hope to see you again soon!

September 18, 2023

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They have the best employees working for their operation, and their customer service is amazing! More

by DYLANDAVIS2811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2023

Niello Volkswagen responded

Thank you for the positive feedback about our employees and customer service, Dylan! If there's anything more we can do for you, please feel free to reach out. Happy driving!

September 15, 2023

Dealership Rating
Employee Rating

Had an amazing experience buying my Volkswagen from Niello. Vincent and Will did great hearing my wants and I ended up leaving with the vehicle I wanted feeling secure with my future I have with my Vol More

by MOROZCO1131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis, Brandon Balassi

Sep 20, 2023

Niello Volkswagen responded

Our team is so happy to hear about your amazing experience at Niello Volkswagen. It's great to know that Vincent and Will were able to help find the perfect vehicle for you. We'll make sure to pass your appreciation along. See you next time!

September 11, 2023

Dealership Rating
Employee Rating

Great experience! Easy, straight forward and a warm. A kind of family or close friend type of experience. Terry was great! He set the tone immediately! More

by PATRICKMEADOWS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 09, 2023

Dealership Rating
Employee Rating

I’ve had 3 different VWs serviced by Niello and always had positive experiences with the service team. More

by smccready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Bybee, Claire Thomas

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