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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz | Page 12

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
391 Reviews
4.9

391 Reviews

Write a Review

391 Reviews of Viviana Saenz

February 17, 2025

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Employee Rating

Viviana Saenz is an excellent representative of the service department. She is very professional, knowledgeable, and friendly. She is the person I make my service department appointments with. More

by rrrogoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

We're proud of how Viviana helps out our customers when it comes to service! We're pleased that should could make all the arrangements for your Acura service visit. Thanks so much for praising her, and feel free to schedule your next visit online!

February 15, 2025

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Employee Rating

This is my second visit to Norm Reeves. I’m very impressed with their professionalism and being open to suggestions. I just brought it in for a factory recall and they got it completed earl More

by KLS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex (Parts) was very professional and listened to my suggestions about offering AMSOIL high-performance synthetic lubricants to their customers.

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Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Welcome back! We're so happy that you received the service that you needed for the Honda recall repair and that it was completed before too long. Thanks for returning, and we look forward to serving you for many more miles and years to come!

February 14, 2025

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Employee Rating

Excellent service from Viviana Saenz each time I have serviced my two Hondas at Norm Reeves.. More

by Wadeandnancy86
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty to our dealership and Viviana, Wade and Nancy! We're here for you whenever you need us, and we're glad that your two Hondas received the quality service that you deserved. Thanks so much, and we hope to see you at a future date!

February 11, 2025

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Employee Rating

Good service and very comfortable for waiting area, I'm recommend to go for service here. Thanks for your help 🙏 More

by santoso1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Feb 11, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that your service visit for your Honda went so well, and you were comfortable while waiting for your car! Thanks for the recommendation, and we're happy to serve all your friends and family. When you're ready for service once again, feel free to schedule your appointment online.

February 06, 2025

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Employee Rating

This location is very accommodating to it's customers. They do great work and the staff is friendly. It is my preferred mechanic. More

by Veronicap_2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos

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Feb 07, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Veronica, and welcome you to return! Our goal is to make customers feel comfortable and to trust in the work that we perform. Thanks for telling us, and we're here for you when you need us!

February 03, 2025

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Employee Rating

Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it More

by mkelly3131@gmail..com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, John Le, Tony Lagos, Edward Obando, Tech Tang , Nicholas Knight, Kevin Lam, Catherine Schlueter

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Feb 03, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you had a good service visit for your Honda! Even though you couldn't use the coupon for this visit, we strongly encourage you to check out our service specials before you return. Thanks for your business, and we hope to see you at your next appointment!

January 26, 2025

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Employee Rating

Super awesome attention Good customer service everyone in the dealership Good warm welcome appreciated business 👋😜 More

by miguel.muxi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, Tech Tang

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Jan 27, 2025

Norm Reeves Honda Superstore - Huntington responded

What a wonderful review, Miguel! We feel so good hearing that we're providing the service that you've come to expect and enjoy. Thanks so much, and we're here for you whenever you need us!

January 24, 2025

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Employee Rating

Viviana was awesome. She is by far the most experienced service agent at Norm Reeves Honda Huntington Beach. More

by Steve Bachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana will be happy to hear about your Honda service visit, Steve! We'd like to know more about your visit, though, so that we can provide you with a five-star experience in the future. Thank you!

January 24, 2025

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Employee Rating

Love coming to this location always make me feel like a valued customer like making the drive More

by Zabdielmelgoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, John Le, Tony Lagos, Edward Obando, Tech Tang , Nicholas Knight, Kevin Lam, Catherine Schlueter

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Jan 24, 2025

Norm Reeves Honda Superstore - Huntington responded

You are a valued customer! We're thrilled that you had such a wonderful experience getting service for your Honda. Thanks so much! If you're in a rush, please take advantage of our Express Service.

January 21, 2025

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Employee Rating

Very pleasant to work with. Consult and offer needed service only. Have my trust for last 7 years More

by Marguerire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le, Tony Lagos

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Jan 22, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate you sticking with us for Honda service for seven years, Marguerire! That means we must be doing something right, and we're thrilled. Please let us know what else we can do for you. Thank you!

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