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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz | Page 13

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
384 Reviews
4.9

384 Reviews

Write a Review

384 Reviews of Viviana Saenz

January 05, 2025

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Employee Rating

Super professional, amable, cortés y muy respetuoso, pero sobretodo muy puntual en su trabajo te tiene el carro a tiempo. More

by carlosma4830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos , Catherine Schlueter

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Jan 06, 2025

Norm Reeves Honda Superstore - Huntington responded

¡El servicio puntual debe ser una prioridad en todos los concesionarios, Carlos! Nos alegra que hayas podido aprovechar nuestros servicios, y eres bienvenido en cualquier momento. Por favor, háznos saber qué más podemos hacer por ti. ¡Gracias!

January 02, 2025

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Employee Rating

Always satisfied with Norm Reeve's Huntington Beach Honda. The service department has helped to keep my car running great for many years. They also have a good parts sales department, too. More

by Mascot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, John Le, Tony Lagos

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Jan 02, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty! Many drivers should know that our service does not end when you drive off the lot--it's just beginning! Thanks for putting your trust in our service team, and we look forward to many more years partnering with you for your automotive needs.

December 31, 2024

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Employee Rating

Great service! Tony was very helpful! Answered all our questions! Good work on my car!!!!!!! More

by nikhilbdg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, Tony Lagos

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Jan 02, 2025

Norm Reeves Honda Superstore - Huntington responded

What an enthusiastic review! We're happy that Tony could do good work on your car and kept you well-informed. Remember to check out our service specials so that you can get the most value out of your service visit. Thanks for coming by!

December 24, 2024

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Employee Rating

This is the second purchase in the last two years. Employees have always been real professionals when it comes to customer service. Viviana made the visit comfortable and looking forward to the next v More

by daveyq74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2024

Norm Reeves Honda Superstore - Huntington responded

We are so lucky to have you as a repeat customer! Viviana is great at what she does, and we know she was very happy to help you. We are excited to see you again the next time you're in the market for a car.

December 24, 2024

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Employee Rating

This is a good service dealer. I recommend this dealer to everyone. Employees are helpful More

by Huyenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, Ivette Rodriguez, John Le

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Dec 24, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you, we're so glad to hear that our team has been helpful to you time and time again! We appreciate your recommendation and look forward to being your go-to service destination for years to come! Make sure to check out our rotating service specials, too.

December 21, 2024

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Employee Rating

I'm so satisfied with the staff and service at Huntington Norm Reeves Honda Superstore. More

by N2T0187
Recommend Dealer
Yes
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Dec 23, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We’re delighted to know you’re satisfied with the service and staff at Norm Reeves Honda Superstore. Your support means the world to us, and we’re here whenever you need us!

December 19, 2024

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Employee Rating

Always helpful, courteous, respectful, detail oriented, understanding and never pushy, excellent service team! I know my car is in good hands when it’s here. More

by Kcyujung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, Tony Lagos

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Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

What a wonderful review—thank you! Knowing you feel your car is in great hands means the world to us. Our team strives to provide helpful, respectful, and detailed service every time. We look forward to welcoming you back for your next visit!

December 19, 2024

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Employee Rating

Ivette is the best service ever! Always on top of everything, excellent follow up and customer service. More

by Pennytrotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elias Ponce, Jason Ung, Benito Torres, Ivette Rodriguez, John Le, Hunter Hall , Kevin Olive, Catherine Schlueter, Tech Tang

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Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

Penny, we're happy to hear these kind words for Ivette! She'll be glad to hear this. We appreciate you and look forward to being your go-to destination for service.

December 19, 2024

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Employee Rating

It was good except that I didn’t receive a call that my car is ready until I made a call although on the website it was not reflected on the website. More

by minaawney4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We’re glad you had a positive experience overall, and we apologize for the delay in notifying you about your car being ready. Your input helps us improve, and we look forward to providing you with a 5-star experience next time.

December 19, 2024

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Employee Rating

Clayton is very personable and made me feel extremely welcome and valued as a customer. More

by dcerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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Dec 19, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience! We're delighted to hear that Clayton made you feel welcome and valued as a customer. We’ll be here to provide the same great service whenever you need us!

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