Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz | Page 14

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
384 Reviews
4.9

384 Reviews

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384 Reviews of Viviana Saenz

December 14, 2024

Dealership Rating
Employee Rating

Lots of communication. Sometimes too much not related to the vehicle service. Service was completed quickly and service advisor was much appreciated! More

by Johngaley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Norm Reeves Honda Superstore - Huntington responded

Sounds great, John! We're glad that you feel well-informed about the service that you're getting for your Honda. Remember to check out our service specials for even more savings. Thanks so much!

December 11, 2024

Dealership Rating
Employee Rating

Viviana explained all of the work very clearly. She let me know which repairs weren’t safety related. More

by Lynnhoffman2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

Dec 11, 2024

Norm Reeves Honda Superstore - Huntington responded

That's helpful to know that Viviana explained what work needed to be done on your Honda, Lynn! We understand that being aware of the repairs will bring you peace of mind and let you know what's next on the table. Thank you for bringing you car in, and we can't wait to help you again!

December 10, 2024

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Employee Rating

Service was very good and information given were helpful for new battery. I recommend this Honda dealer to all. More

by Zkhalaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate you in recommending us! Thanks also for letting us know about your battery replacement for your Honda. We hope to see you at another time for service!

December 10, 2024

Dealership Rating
Employee Rating

Very good customer service and very good service in general, thank you for everything you guys do More

by raz_happyfinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Norm Reeves Honda Superstore - Huntington responded

We value your positive feedback on your Honda service visit! Thanks for telling us, and we can't wait to work with you again.

December 08, 2024

Dealership Rating
Employee Rating

The customer service is pretty good here. Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems More

by Amyschelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback and would like to make things right with your 2020 Honda Odyssey, Amy. Please contact our Service Manager, Catherine Schlueter, at catherine.schlueter@normreeves.com or (714) 842-5431 to resolve any outstanding issues. Thank you.

December 07, 2024

Dealership Rating
Employee Rating

Jason has always taken of me and my cars. We love Honda Superstore in Huntington Beach! It has excellent service from beginning to end. I would definitely recommend my friends ti go here. I’m More

by Dianna
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres

Dec 09, 2024

Norm Reeves Honda Superstore - Huntington responded

Your loyalty means a lot to us, Dianna! Thanks for sticking with us and Jason especially. We appreciate the recommendation, and we'll see you next time!

December 06, 2024

Dealership Rating
Employee Rating

We have always received excellent service at the Norm Reeves Honda Service Center. They are very professional and give a lot of information, including photos about the service to be performed. More

by skswanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty regarding your Honda service visit! We're happy to keep you in the loop for your service needs with regular updates and photos. Thanks for sticking with us, and we hope to partner with you on service for years to come!

December 05, 2024

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Employee Rating

Great Dealership, great service. They are always ready to assist their customers with any questions and concerns. More

by tknipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Ivette Rodriguez , Ted Cruchley ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Dec 05, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate the positive feedback on your Honda service visit! We're happy that you've felt satisfied when you've come to our dealership. Thank you, and we look forward to serving you again!

December 03, 2024

Dealership Rating
Employee Rating

Very good customer service very efficient and communicative and great follow through Nice person didn’t disappoint More

by jonlbarnesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos , Catherine Schlueter

Dec 04, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate you letting us know about your satisfying service appointment for your Honda, Jon! It sounds like you were well-informed throughout the process. Thank you, and we hope to see you next time!

November 28, 2024

Dealership Rating
Employee Rating

Always greeted and taken care of with all the care of my automotive needs , staff has always been informative and friendly. More

by Benjamincortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres

Dec 02, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Benjamin, in visiting us for service for your Honda! We aim to provide thoughtful and thorough service, no matter if you need maintenance or more complex repairs. Thank you, and we'll see you next time!

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