Viviana Saenz | Page 14
Service Consultant
Norm Reeves Honda Superstore - Huntington
19131 Beach Blvd
Huntington Beach, CA 92648
384 Reviews
Write a Review384 Reviews of Viviana Saenz
December 14, 2024
Lots of communication. Sometimes too much not related to the vehicle service. Service was completed quickly and service advisor was much appreciated! Sometimes too much not related to the vehicle service. Service was completed quickly and service advisor was much appreciated! More
December 11, 2024
Viviana explained all of the work very clearly. She let me know which repairs weren’t safety related. She let me know which repairs weren’t safety related. More
Other Employees Tagged: Ivette Rodriguez
December 08, 2024
The customer service is pretty good here. Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems with it since I bought it in 2020. I had to push back on things several times with the service people because Honda has NEVER fixed my car problems - it stalls on me at lights and even turns off and I can’t turn it on for like 30 seconds. I have had to have the battery changed 2 times in four years. I refuse to pay for diagnostics on a car that hasn’t ever been fixed properly. Honda needs to figure out what to do with these problem cars. They are losing credibility with me and others. More
Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos , Catherine Schlueter
December 07, 2024
Jason has always taken of me and my cars. We love Honda Superstore in Huntington Beach! It has excellent service from beginning to end. I would definitely recommend my friends ti go here. I’m We love Honda Superstore in Huntington Beach! It has excellent service from beginning to end. I would definitely recommend my friends ti go here. I’m More
Other Employees Tagged: Jason Ung, Benito Torres
December 06, 2024
We have always received excellent service at the Norm Reeves Honda Service Center. They are very professional and give a lot of information, including photos about the service to be performed. Reeves Honda Service Center. They are very professional and give a lot of information, including photos about the service to be performed. More
December 05, 2024
Great Dealership, great service. They are always ready to assist their customers with any questions and concerns. They are always ready to assist their customers with any questions and concerns. More
Other Employees Tagged: Jason Ung, Ivette Rodriguez , Ted Cruchley ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
December 03, 2024
Very good customer service very efficient and communicative and great follow through Nice person didn’t disappoint communicative and great follow through Nice person didn’t disappoint More
Other Employees Tagged: Tony Lagos , Catherine Schlueter
November 28, 2024
Always greeted and taken care of with all the care of my automotive needs , staff has always been informative and friendly. automotive needs , staff has always been informative and friendly. More
Other Employees Tagged: Clayton Einck, Benito Torres

