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Wagner Harrigan
Wagner Harrigan at Henry Brown Buick GMC
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Wagner Harrigan | Page 3

Sales and Leasing Consultant

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
58 Reviews

Specialties & Trainings

Certified Buick and GMC Sales Professional

4.9

58 Reviews

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58 Reviews of Wagner Harrigan

July 20, 2023

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Employee Rating

I purchased two trucks in a matter of 15 minutes. I will be buying my future vehicles here. More

by Sr,
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Recommend Dealer
Yes
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Jul 21, 2023

Henry Brown Buick GMC responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchases! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 18, 2023

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Waggy was great and helped me out with the test drive. Rickie B was my actual salesperson and he was awesome too. Very helpful, not pushy at all and definitely helped me out post purchase on more than o More

by ed.allen32
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Adrienne Cross

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Jul 19, 2023

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 13, 2023

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Great teamwork. Tim and Waggie assisted me with a purchase. Information regarding my purchase was communicated well between them both. Process was short and sweet. M More

by NITSUD9900
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Bryant

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Jul 14, 2023

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 04, 2023

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Never drove the vechile off the lot. Check engine light came on at PDI and now waiting on parts. On day 12 without the vehicle I already paid for. Oh, by the way, this is the second More

by David P
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adrienne Cross , Rob Church

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Jul 05, 2023

Henry Brown Buick GMC responded

David, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jul 05, 2023

David P responded

Thank you! Yes, you can resolve it by fixing my vehicle. We were promised a call today (07/05/2023). We’ll see if it actually happens.

Jul 08, 2023

David P responded

HB GMC - Thank you for your correspondence this morning (07/08/23). You keep mentioning to contact your team directly, but who is it that I'm supposed to contact? We did receive communication as promised on 07/07/23 from Mr. Upchurch. In my humble opinion, the main reason we've seen some action this week is because we have been a very squeaky wheel. Update after the 07/07/23 call. The truck is now fixed - Great! Scheduled to be picked up 07/07/23 at 3:30pm. Received a call at about 3PM that while being prepared for delivery, they noticed a very large scratch on the tailgate, which will be required to now be painted. My brand new $90k truck now will have paint touch-up. I was informed there were no issues at PDI, so clearly it has been within the last two weeks in full care of the dealership. At this point, either upper management is unaware or doesn't care about the now combined 40 days our brand new vehicles (Yukon & 1500) have been in service. Truck is supposed to be fixed and delivered next week... #TruckSagaContinues

July 04, 2023

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Customer for life. Professional, responsive, committed, and great follow-up. Wagner is an absolute pleasure to do business with. Rare to come across a professional li More

by Heschi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Adrienne Cross

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Jul 04, 2023

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Wagner can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 04, 2023

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Highly recommend this car dealership over Earnhardt any day. The sales people are super fast and attentive go check it out for yourself More

by SPARKYTOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Thomas James, Nick Cavalliero, Dwayne Champion

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Jul 04, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 14, 2023

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GREAT PLACE ALL AROUND. I WOULD RECOMMEND ALL MY FAMILY AND FRIENDS TO COME AND GET THEIR VEHICLE SERVICED AND PURCHASE OR LEASE A CAR More

by MAUREEN.DIETRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Blake Brown, Heidi Burns, Brad Robles, Rigo Ramirez, Jose Rodriguez, Dwayne Champion, Butch Shearer, Charles Bennett

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Jun 15, 2023

Henry Brown Buick GMC responded

Thank you, Maureen! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 01, 2023

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Employee Rating

My wife and I enjoyed shopping with Henry Brown GMC. We are very happy with the Entire Shopping Experience. Every person who helped us out was Outstanding! More

by CROSSERJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown, Brad Robles

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Mar 02, 2023

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 07, 2023

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Waggy worked with me out of state to get the truck I was looking for at a reasonable price. Even with some last-minute issues, he corrected them, so I was satisfied with the price at the end of the day. More

by Tarzan
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 07, 2023

Henry Brown Buick GMC responded

Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 01, 2023

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Employee Rating

Great experience no pressure to buy whole thing from start to finish was less then 2 hrs More

by CR.HANSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross, Brandon Warwick

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Jan 02, 2023

Henry Brown Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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