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Warren Haynes

Overview Reviews (100)

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Warren Haynes

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Warren Haynes | Page 2

Finance Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.3

100 Reviews

Overview Reviews (100)

4.3

100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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100 Reviews of Warren Haynes

July 07, 2023

Dealership Rating

Employee Rating

Service advisor was excellent. I would recommend him above all others. Please tell him thanks from Mr. MCcalla I would recommend him above all others. Please tell him thanks from Mr. MCcalla More

by ONIEL.MCCALLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donna Osborne, Jeremy Rivera, Scott Mankin, REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Steve Pastukhov, Zulimar Parra

Helpful 0

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Jul 10, 2023 -

Lexus of Pembroke Pines responded

We're ecstatic to hear that your service advisor earned your confidence, Mr. MCcalla! We'll be sure to pass along your kind words. Thanks for supporting Lexus of Pembroke Pines!

Jul 10, 2023 -

ONIEL.MCCALLA responded

Great service representatives

May 17, 2023

Dealership Rating

Employee Rating

The senior sales officer was very knowledge LE and helpful! The accounting officer was to nervous! I can not understand that he insisted to use a credit card to pay for the car? VH helpful! The accounting officer was to nervous! I can not understand that he insisted to use a credit card to pay for the car? VH More

by PMEDINC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Donna Osborne, Scott Mankin, Gustavo Palacio, Adam Hoglievina, Rohan Alexander, Osiris Barcelo

Helpful 0

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May 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us. I am glad to hear that our senior sales officer was able to assist you. However, I also apologize for any issues you had during the financing process. Regarding payment options, we offer various payment methods, and our team is trained to provide all available options. If there's anything else that I can help you with, please don't hesitate to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

May 16, 2023

Dealership Rating

Employee Rating

Easy purchase process. Good experience. I recommend Mr Darren Lusane, who help us to get the new vehicle. Good experience. I recommend Mr Darren Lusane, who help us to get the new vehicle. More

by BEJARANOLJ

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darren Lusane

Helpful 0

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May 16, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to hear you had a great experience purchasing your new vehicle with us here at Lexus of Pembroke Pines. It's wonderful to know that Darren was able to assist you in the process and make it easy for you. Safe travels ahead in your new ride!

May 07, 2023

Dealership Rating

Employee Rating

People that work at Pembroke Pines are very patient even if you went at the JM Lexus you left without buying a car they are still sending you by email cars that on sale or new cars reduced prices. They are if you went at the JM Lexus you left without buying a car they are still sending you by email cars that on sale or new cars reduced prices. They are trying so hard to get a car that you like. More

by MARIEENOCH7228

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andres Vergara, Scott Rubenstein, Alon Rapoport

Helpful 0

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May 08, 2023 -

Lexus of Pembroke Pines responded

We're so glad our team has demonstrated our commitment to customer service! It's our pleasure to offer accommodating and professional assistance that can help our customers find the right car. Thanks for sharing this praise for Lexus of Pembroke Pines!

April 16, 2023

Dealership Rating

Employee Rating

Sold the car with FALSE INFORMATION The salesman & finance man told me that my car has warranty with dealer (5 months) THAT’s NOT TRUE finance man told me that my car has warranty with dealer (5 months) THAT’s NOT TRUE More

by ivanv

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jorge Garcell, Marlon Amador

Helpful 0

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Apr 18, 2023 -

Lexus of Pembroke Pines responded

Ivanv, I'm sorry for any miscommunication on behalf of my team. We take our sales information's accuracy very seriously and never intend to mislead our guests. I would appreciate the chance to speak with you directly to see what more I can do to assist with your situation and help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Lynn Gonzales - Customer Relations Manager - 954-381-7993

March 01, 2023

Dealership Rating

Employee Rating

I received amazing service. Christopher went on and beyond to make it happen to get the car I fell in love with. Everyone was friendly and helpful. Christopher went on and beyond to make it happen to get the car I fell in love with. Everyone was friendly and helpful. More

by ROSIEROMERO79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lorena Ortiz, Christopher Ramos

Helpful 0

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Mar 01, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Christopher and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

February 19, 2023

Dealership Rating

Employee Rating

everyone was so helpful and friendly, no pressure. ..Having my friends go to Christopher soon... ..Having my friends go to Christopher soon... More

by ROSIEROMERO79

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Chaparro, Lorena Ortiz, Christopher Ramos

Helpful 0

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Feb 20, 2023 -

Lexus of Pembroke Pines responded

It's great to hear that Christopher took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Safe travels ahead!

September 09, 2022

Dealership Rating

Employee Rating

Great services provided by Andres and the finance manager... it is worth mentioning that Lexus of Pembroke Pines knows how to please its customers. manager... it is worth mentioning that Lexus of Pembroke Pines knows how to please its customers. More

by ttsbrow

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gustavo Palacio, Bob Hunter, Brian Peterson, Andres Vergara, Rohan Alexander, Tom Abrahams , Daniel Varela

Helpful 0

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Sep 09, 2022 -

Lexus of Pembroke Pines responded

Wow, your review makes our day! When a customer says words like this, we know we're doing our job right. Thanks from Andres and the rest of the Lexus of Pembroke Pines team!

Sep 11, 2022 -

ttsbrow responded

N/A

July 22, 2022

Dealership Rating

Employee Rating

Staffs are very helpful. Service is good and done by the time Atmosphere is super friendly.. I am satisfied with services. Service is good and done by the time Atmosphere is super friendly.. I am satisfied with services. More

by DAUMINHQUYEN76

Verified Customer

Customer Service

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina

Helpful 0

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Jul 22, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

July 02, 2022

Dealership Rating

Employee Rating

Promptitudes kindness knowledgeable, and very organized service .A very welcome back to GUSTAVO.Very kind Man.. Thanks LOP for having me as a costumer for almost 6 or 7 years. service .A very welcome back to GUSTAVO.Very kind Man.. Thanks LOP for having me as a costumer for almost 6 or 7 years. More

by TANGIROSE

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Donna Osborne, Jeremy Rivera, Scott Mankin, REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Rohan Alexander, Joseph Ayash

Helpful 0

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Jul 05, 2022 -

Lexus of Pembroke Pines responded

Thanks so much for this great rating and review! We appreciate your support of us here at Lexus of Pembroke Pines, and we thank you for your continued loyalty. We look forward to seeing you next time!

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