239 Reviews
Write a Review239 Reviews of Wes Herlong
June 19, 2022
My two hour drive to the dealership was long, but well worth the buying experience. Even with the hiccup with the financial institution, Herlong was very patient to see this through. worth the buying experience. Even with the hiccup with the financial institution, Herlong was very patient to see this through. More
Other Employees Tagged: Janet Cleveland, Elizabeth Wiseman , Justin Nash
June 14, 2022
We have always had excellent service but this time everything went wrong. We ordered a part and waited... we had to call to find out it was sitting there. Then a 3 hour job turned into 2 full days and everything went wrong. We ordered a part and waited... we had to call to find out it was sitting there. Then a 3 hour job turned into 2 full days and a mechanic change. The car was ready at close of business day 2 but we were not called until 10:15 the next morning on the 3rd day. The promised call from the manager never happened, very disappointing. More
Other Employees Tagged: ALLAN HATCHER , Tony
June 11, 2022
JACKIE AND WES WERE VERY EASY AND STRAIGHTFORWARD DURING THE PURCHASE AND DELIVERY. NO SUPRISES JUST GOOD PEOPLE THE PURCHASE AND DELIVERY. NO SUPRISES JUST GOOD PEOPLE More
Other Employees Tagged: Elizabeth Wiseman, Jackie Mack
June 07, 2022
Easy to work with. Friendly and helpful staff. No pressure to purchase vehicle. Very accommodating to all my questions and needs. Friendly and helpful staff. No pressure to purchase vehicle. Very accommodating to all my questions and needs. More
Other Employees Tagged: Janet Cleveland, Jackie Mack
May 31, 2022
Excellent selection, great employees. I would recommend to anyone. The only reason I give only 4 stars is because the process took all day. I would recommend to anyone. The only reason I give only 4 stars is because the process took all day. More
Other Employees Tagged: Meryl Herlong, Kim Herring , Justin Nash
May 09, 2022
I bought my truck in Dec 2021, brought my brother up there he bought a truck Dec. 2021, and took my dad there today and he bought a 2022 truck. Everyone is great! Everybody is always so nice to my 7 yea there he bought a truck Dec. 2021, and took my dad there today and he bought a 2022 truck. Everyone is great! Everybody is always so nice to my 7 year old. She loves going there with me, even if it is just for an oil change. More
Other Employees Tagged: Meryl Herlong, Kim Herring , Cj Messer
May 03, 2022
Mr. Fred Munn and Ms. Meryl Herlong were the best in customer service and appreciation. The two of them makes you want to continue to do business with Herlong Ford Dealership. customer service and appreciation. The two of them makes you want to continue to do business with Herlong Ford Dealership. More
Other Employees Tagged: Fred Munns, Meryl Herlong
May 03, 2022
An amazing place to shop for a vehicle they were the nicest friendliest place I have ever been and truthful no pressure and no hidden fees I love this place nicest friendliest place I have ever been and truthful no pressure and no hidden fees I love this place More
Other Employees Tagged: Fred Munns, Meryl Herlong
March 15, 2022
MY WIFE AND I TRAVELED FROM INDIANA AND WAS GREETED AT THE AIRPORT BY KEVIN WITH A BIG SOUTHERN SMILE. KEVIN AND THE STAFF WENT BEYOND EXPECTATIONS IN THE PURCHASE OF OUR NEW SERVICE TRUCK. THIS DEALER THE AIRPORT BY KEVIN WITH A BIG SOUTHERN SMILE. KEVIN AND THE STAFF WENT BEYOND EXPECTATIONS IN THE PURCHASE OF OUR NEW SERVICE TRUCK. THIS DEALERSHIP UNDERSTANDS CUSTOMER SERVICE AND KEVIN DID NOT SALE THE TRUCK OVER INVOICE, I THANKED HIM FOR THAT AND HE MENTIONED THAT HE HATED THE FACT HE COULDN'T DISCOUNT IT. THIS IS THE HUGE BENEFIT OF DEALING WITH A SMALL FAMILY-OWNED DEALERSHIP BECAUSE YOU AREN'T JUST A NUMBER. FOR EXAMPLE, WES WHO IS THE SALES MANAGER AND NEXT GENERATION OWNER MADE A POINT TO COME OUTSIDE BEFORE WE LEFT TO CONFIRM THAT OUR EXPERIENCE WAS A GOOD ONE KNOWING THAT WE TRAVELED 600 MILES TO PURCHASE THE TRUCK. A QUICK SHOUT OUT TO ELIZABETH WHO MADE OUT PAPERWORK QUICK AND PAINLESS. I WOULD SUGGEST THIS DEALERSHIP AND STAFF TO ANYONE LOOKING AT PURCHASING A NEW OR USED VEHICLE. More
Other Employees Tagged: Elizabeth Wiseman , KEVIN HARVILLE
March 15, 2022
Our salesman Dustin went above and beyond to help along with Wes to help find my husband a car. with Wes to help find my husband a car. More
Other Employees Tagged: Elizabeth Wiseman, Dustin Rushton