Wes Herlong | Page 5

MY WIFE AND I TRAVELED FROM INDIANA AND WAS GREETED AT THE AIRPORT BY KEVIN WITH A BIG SOUTHERN SMILE. KEVIN AND THE STAFF WENT BEYOND EXPECTATIONS IN THE PURCHASE OF OUR NEW SERVICE TRUCK. THIS DEALER THE AIRPORT BY KEVIN WITH A BIG SOUTHERN SMILE. KEVIN AND THE STAFF WENT BEYOND EXPECTATIONS IN THE PURCHASE OF OUR NEW SERVICE TRUCK. THIS DEALERSHIP UNDERSTANDS CUSTOMER SERVICE AND KEVIN DID NOT SALE THE TRUCK OVER INVOICE, I THANKED HIM FOR THAT AND HE MENTIONED THAT HE HATED THE FACT HE COULDN'T DISCOUNT IT. THIS IS THE HUGE BENEFIT OF DEALING WITH A SMALL FAMILY-OWNED DEALERSHIP BECAUSE YOU AREN'T JUST A NUMBER. FOR EXAMPLE, WES WHO IS THE SALES MANAGER AND NEXT GENERATION OWNER MADE A POINT TO COME OUTSIDE BEFORE WE LEFT TO CONFIRM THAT OUR EXPERIENCE WAS A GOOD ONE KNOWING THAT WE TRAVELED 600 MILES TO PURCHASE THE TRUCK. A QUICK SHOUT OUT TO ELIZABETH WHO MADE OUT PAPERWORK QUICK AND PAINLESS. I WOULD SUGGEST THIS DEALERSHIP AND STAFF TO ANYONE LOOKING AT PURCHASING A NEW OR USED VEHICLE. More

by MIKE@LEFFLERINDUSTRIALTIRE.COM Verified Customer Verified Customer

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Well the customer service was out standing the salesman went above and beyond their sales duties they helped me find what I was looking for went above and beyond their sales duties they helped me find what I was looking for More

by PAGERUSSELL726 Verified Customer Verified Customer

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My visit and purchase was handled professionally and without flaws. I would recommend your place to anyone in need of a new or used vehicle. Thank you again without flaws. I would recommend your place to anyone in need of a new or used vehicle. Thank you again More

by EDDIENC1954 Verified Customer Verified Customer

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Shelby was easy to deal with. Once agreement was reached, the process went very smoothly. Once agreement was reached, the process went very smoothly. More

by DANAK0 Verified Customer Verified Customer

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Had everything ready when I arrived. Easy and quick. Great to work with. Thanks you. Easy and quick. Great to work with. Thanks you. More

by person Verified Customer Verified Customer

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I am highly disappointed. I purchased a work truck and the water pump went out. I called and got no help. I purchased a warranty. Sales person was checking to see if I cou I purchased a work truck and the water pump went out. I called and got no help. I purchased a warranty. Sales person was checking to see if I could have someone else do the work but never contacted me back. I am in Florida stuck with a load of cars with a water pump pouring water. More

by BCBRELIABLE.LLC Verified Customer Verified Customer

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I have purchased several vehicles from Herlong Ford over the years. I have also purchased vehicles from other dealers years ago. Herlong Ford and all of their sales, administration and service personnel h the years. I have also purchased vehicles from other dealers years ago. Herlong Ford and all of their sales, administration and service personnel have always given me the absolute best experience whether purchasing a vehicle or service compared to all others that I have ever dealt with. I will Look no further than Herlong Ford for all my future vehicle needs. Herlong Ford in Edgefield, SC has my highest possible recommendation for vehicle purchases or service to your automobile. More

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I highly recommend this dealership. Very satisfied with the staff. The service was outstanding & I was very satisfied. the staff. The service was outstanding & I was very satisfied. More

by WEAVERRAY3 Verified Customer Verified Customer

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Salesman was great at first. I'm an hour away working 12 hours shift. He met me with the truck on his own time after hours. Truck needed tires and oil pan gasket replaced. They had the truck for 2 weeks wai hours shift. He met me with the truck on his own time after hours. Truck needed tires and oil pan gasket replaced. They had the truck for 2 weeks waiting on tires. Tires finally came in. Told them I would be there first thing in the morning on the next day. Get there and the truck was never detailed. Paperwork wasn't ready. Oil pan gasket was never replaced. I also asked about the gooseneck adapter for the puck system several times, even offered to pay for it myself, and was never given an answer so I bought one from Amazon. Now I'm having to take it to get the oil pan fixed because it is leaving oil spots 3 inches in diameter in my drive way. More

by TLEE92388 Verified Customer Verified Customer

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It was one of the best experience at a dealership. The lady that helped me and my wife made sure our kids were comfortable and occupied. Would recommend to a friend or family member. lady that helped me and my wife made sure our kids were comfortable and occupied. Would recommend to a friend or family member. More

by SEAN.SUTPHIN Verified Customer Verified Customer

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