Wes Tanner | Page 2

The service was amazing and they made everything so easy for me. Lacey was wonderful and really helped me make a final decision that i'll never regret. for me. Lacey was wonderful and really helped me make a final decision that i'll never regret. More

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Tim and Lacey are the best people to deal with! I strongly recommend dealing with Tim as he is a fantastic person and keeps his word. He delivered to me what he promised and I could not be any happi strongly recommend dealing with Tim as he is a fantastic person and keeps his word. He delivered to me what he promised and I could not be any happier! More

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Best experience ever! Lacey went above and beyond to provide me with amazing customer service. She answered every questions and took actions to make my dream come true when it came to picking up a 2021 provide me with amazing customer service. She answered every questions and took actions to make my dream come true when it came to picking up a 2021 Honda Accord SE. Lacey is professional and took her time to make sure I felt comfortable before making a big purchase to ensure the vehicle would fit my best interest and needs. I would highly recommend everyone to visit Lacey so she can provide the same amazing service. After buying the car, she took the time to cover the new advance technologies and how to operate the new functions. Thank you Lacey and the entire Sullivan Honda Team! I drove over an hour away to buy a car, and would be happy to make the same trip for the future. Brian P. More

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Dave made the car-buying experience a breeze for me. He is extremely knowledgeable about the product and a true professional. I would not hesitate to refer others. Thank you! is extremely knowledgeable about the product and a true professional. I would not hesitate to refer others. Thank you! More

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We did most of the car comparisons online and then reached out to several dealers once our decision was made. Sullivan responded quickly to all of our questions and requests. They met our price and reached out to several dealers once our decision was made. Sullivan responded quickly to all of our questions and requests. They met our price and we are very satisfied with our purchase of a 2020 CRV. Excellent dealership! More

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Great experience using the USAA Car Buying Service As USAA customers, we had the opportunity to use their car-buying services and were referred to 3 dealerships in CT. We were referred to several deal As USAA customers, we had the opportunity to use their car-buying services and were referred to 3 dealerships in CT. We were referred to several dealerships within 50 miles of us. We heard from all 3 immediately, but Sullivan Honda had the best offers and no gimmicks to get you into their dealership!! From our first online contact with Wes Tanner to our final contact with Joe Kenney in sales and Tim Kuller in finance, we were extremely pleased with their service and upfront-- no hidden fees or surprises-- approach. I strongly recommend any USAA customer living in CT to check them out through the USAA car buying service as well as any potential Honda customer. We look forward to using their service department in future years. More

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Dave and Wes were great I have used Sullivan Honda before and always had great service . My wife deserved this car and Wes and Dave worked above and beyond . Thanks I have used Sullivan Honda before and always had great service . My wife deserved this car and Wes and Dave worked above and beyond . Thanks More

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Way better than Watertown, no pressure, just great people. We live in Woodbury, 45 minutes away and could have gone to Danbury or Watertown.....this was worth the drive. Everyone is selling the same models.... We live in Woodbury, 45 minutes away and could have gone to Danbury or Watertown.....this was worth the drive. Everyone is selling the same models....so it really comes down to the staff. Danbury and Watertown were all about the quick sell. Sullivan did not rush us. More

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Pro at belittling women Wes was surprised at every turn that I was a knowledgeable customer whose business couldn't be earned by vague allusions to how much other customers l Wes was surprised at every turn that I was a knowledgeable customer whose business couldn't be earned by vague allusions to how much other customers like him and Sullivan Honda. He could not answer any of my pointed questions, such as the mileage on the tires of a used car I was interested in or Honda's specific standards for Certified Pre-Owned vehicles. What he did offer was a firm insistence that his initial offers were the best I would find, though without evidence to support the claim. When I countered that other local Honda dealers offered more robust warranties than did Sullivan he waived it away as "surely only on new cars," though after googling the dealership I referenced he walked back that claim only to, once again, insist that Sullivan's reputation should be enough for me to make a purchase. His mantra throughout was "it's not even worth your time to look at other dealers." Wes, and seeming Sullivan dealers generally, are more interested in meeting sales quotas than earning your business. That I'm a woman buying solo probably fueled at least some part of their surprise that I couldn't be cowed into a purchase without critical examination. Having been to several other dealerships, I would wholeheartedly recommend other local Honda dealers over Sullivan. Those other dealers have been more concerned with helping me find a good fit, rather than securing a sale at the expense of belittling my intelligence or presuming that a dealer's web ratings excludes a sales team from earning my money. More

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Outstanding service! Taking delivery of this vehicle could not have been easier! Thank you Dave, Wes and Tim for making this process painless! Dave was extremely thorough Taking delivery of this vehicle could not have been easier! Thank you Dave, Wes and Tim for making this process painless! Dave was extremely thorough explaining all the features of the vehicle and was simply great! More

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