Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 10

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

November 26, 2025

Dealership Rating
Employee Rating

Very courteous, clean, and professional The service is great, beginning with the initial drive into the service and being greeted. The automechanics are thorough. Will is always great. All employees are r More

by MY2CATSS
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 28, 2025

North Penn Mazda responded

Thank you so much for sharing this wonderful feedback! We’re delighted to hear that your experience—from the moment you arrived to the time spent in our waiting area—was smooth, clean, and welcoming. Our technicians work hard to be thorough, and we’re glad Will and the rest of the team continue to make your visits great. We truly appreciate your kind words and look forward to serving you again!

November 25, 2025

Dealership Rating
Employee Rating

Polite service and enjoyed the video of my vehicle so I can better understand the work that was needed. More

by cece33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

North Penn Mazda responded

Thank you, Cece! We’re glad you enjoyed the video and found it helpful in understanding the work on your vehicle. We appreciate your feedback and look forward to serving you again! 🚗✨

November 24, 2025

Dealership Rating
Employee Rating

Good dude does a good job and he’s very conscientious and helpful. I like doing business with everyone at that company. More

by georgebake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Nov 24, 2025

North Penn Mazda responded

Thank you so much, George! We truly appreciate your kind words and continued trust. Our team prides itself on being helpful, conscientious, and easy to work with, so it means a lot to hear that reflected in your experience. We love doing business with you as well and look forward to seeing you next time!

November 24, 2025

Dealership Rating
Employee Rating

Will provided frequent, and clear communication. The loaner car service was easy and staff was friendly. My check engine light was on upon pick up and was not when I dropped it off causing me to nee More

by LaurenJ002
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 24, 2025

North Penn Mazda responded

Hi Lauren, thank you for taking the time to share your experience. We’re glad to hear Wil kept you well-informed and that the loaner process was smooth and supported by our friendly team. We sincerely apologize for the inconvenience of the check engine light coming on after pickup, and we appreciate your patience while we kept the vehicle an additional night to ensure everything was properly addressed. If there’s anything more you need or any lingering concerns, please don’t hesitate to reach out—we’re always here to help. Thank you for trusting us with your vehicle. 💙🚗

November 22, 2025

Dealership Rating
Employee Rating

Courteous, pleasant staff & beautiful & comfortable dealership! Very efficient & effective service. Great refreshments provided, which is a nice touch! Thank you! More

by DRSOLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Nov 24, 2025

North Penn Mazda responded

Thank you so much for the kind words and for choosing us! We’re thrilled to hear that our team, facility, and service made your visit enjoyable — and we’re glad you liked the refreshments too. 😊 We truly appreciate you and look forward to welcoming you back anytime!

November 20, 2025

Dealership Rating
Employee Rating

Wil is always an exceptional pleasure to deal with. Fast, friendly and courteous. Will return. More

by GUADARMO88
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 21, 2025

North Penn Mazda responded

Thank you so much for the kind words! We’re thrilled to hear Wil made your visit fast, friendly, and effortless. We truly appreciate your trust and look forward to welcoming you back again! 🙌✨

November 17, 2025

Dealership Rating
Employee Rating

They are great people to do business with and they are friendly and make you feel like you're home More

by REB8384
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

November 15, 2025

Dealership Rating
Employee Rating

It’s rare to find a dealership that combines excellent technical skill with such friendly and honest service. North Penn Mazda has definitely earned my trust and future business. Highly recommend their re More

by JOHN.S.INGRAM@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

North Penn Mazda responded

Thank you for sharing such a thoughtful review! We’re honored to hear that our team’s technical expertise, friendliness, and honest approach made a strong impression. Earning your trust means everything to us, and we’re grateful for your recommendation. We look forward to being here for you and your vehicle for many years to come.

November 11, 2025

Dealership Rating
Employee Rating

Professional, efficient courteous. North Penn Mazda delivered in a professional and efficient manner our yearly state inspection and other necessary service. They also arranged for us More

by ARLENEMWITT99
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 12, 2025

North Penn Mazda responded

Thank you so much for sharing your experience! 🌟 We’re delighted to hear that our team made your visit smooth, efficient, and convenient—from your state inspection to arranging a loaner. Your satisfaction means the world to us, and we truly appreciate your trust in North Penn Mazda! 🚗✨

November 11, 2025

Dealership Rating
Employee Rating

North Penn Mazda is a wonderful establishment! They are kind and helpful and have great knowledge and follow through. Wil is amazing and so incredibly great to deal with. I will never take my c More

by JVORONIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

North Penn Mazda responded

Thank you so much for your incredible review! 🌟 We’re thrilled to hear about your great experience and truly appreciate your loyalty to North Penn Mazda. Wil and the team will be so happy to hear your kind words! We look forward to continuing to provide you with top-notch service and many more miles of Mazda smiles ahead. 🚗❤️

Nov 13, 2025

JVORONIN responded

You are most welcome but I only spoke the truth. North Penn Mazda’s service is second to none and the personnel are top notch. I just wanted to share for people looking for a terrific place to buy and service their autos-North Penn is THE BEST!!!

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