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Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 11

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

November 10, 2025

Dealership Rating
Employee Rating

Based on our interactions, Always customer focused, honest, accommodating and easy to deal with , resulting in a highly satisfying experience. More

by MEPCOM1
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Nov 12, 2025

North Penn Mazda responded

Thank you for the kind words! 🌟 We’re so glad to hear that our team continues to deliver a customer-focused and hassle-free experience. Your trust and satisfaction mean everything to us — we truly appreciate you choosing North Penn Mazda! 🚗❤️

November 08, 2025

Dealership Rating
Employee Rating

From my experience with sales to service to rental to collision center, Always friendly and knowledgeable employees. More

by anngraziano2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Stewart

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Nov 12, 2025

North Penn Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that your experiences with our sales, service, rental, and collision teams have been positive. Our staff takes pride in being friendly and knowledgeable, and your feedback means a lot to us!

November 06, 2025

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Employee Rating

Efficient The visit was quick and efficient. The mechanic however needs to take better care of while in the interior of the car. They left some oil on the interior armrest More

by GEORGESHABNDI
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Nov 12, 2025

North Penn Mazda responded

Thank you for your feedback! We’re glad to hear your visit was quick and efficient. We sincerely apologize for the oversight with the interior and appreciate you bringing it to our attention. We’ll make sure our team takes extra care to prevent this in the future. Your satisfaction is very important to us!

November 04, 2025

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Employee Rating

Will is communities and a great service tech. He is thoughtful in response and provides great feedback, I am not too fond of the young lady that does service scheduling. Her tone is very dismissi More

by MSARACELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Nov 05, 2025

North Penn Mazda responded

Hello MSARACELIS, Thank you so much for taking the time to share your feedback. We’re glad to hear that Wil provided great service during your visit with us. We’ll be sure to share your kind words with him. We’re very sorry to hear about your experience with our scheduling process. That’s not the impression we want to leave, and we appreciate you bringing it to our attention. We’ll address this internally to ensure all of our team members provide the welcoming, professional service our customers deserve. We value your feedback and look forward to seeing you at your next service visit. If you would like to discuss this further, feel free to reach out to me directly at amanda@northpennmazda.com or 267-956-1160. Sincerely, Amanda Young North Penn Mazda Service Manager

November 04, 2025

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Employee Rating

You are amazing, and exceptional wi the your customer service and speed. Thank you always and I can't wait to come back!! ???????????? More

by DANARENEEKOTULKA
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Nov 04, 2025

North Penn Mazda responded

Thank you so much for your kind words! 🌟 We truly appreciate you taking the time to share your experience. It means the world to our team! We can’t wait to welcome you back again soon! 🙌😊

November 04, 2025

Dealership Rating
Employee Rating

staff is great from the front desk to the service department and technicians. Scheduling service is also simple with the option to either stay and wait or get a loaner vehicle. This is very good for More

by June5743
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Nov 04, 2025

North Penn Mazda responded

Thank you so much for your wonderful review, June! 🌟 We’re thrilled to hear that our team—from the front desk to our technicians—made your experience smooth and convenient. Providing flexible service options for our busy customers means a lot to us, and we’re so glad it made a difference for you. We truly appreciate your trust and look forward to seeing you again! 🚗💙

November 04, 2025

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Employee Rating

Visit was splendid will do all my service here for any of my Mazda cars More

by KRISTOFERLYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis

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Nov 04, 2025

North Penn Mazda responded

Thank you so much for your kind words! 🌟 We’re thrilled to hear your visit was splendid and that you’ll be trusting us with all your Mazda service needs. Our team looks forward to taking great care of you and your vehicles for years to come! 🚘💙

November 03, 2025

Dealership Rating
Employee Rating

they were very kind and the process was quick and easy they were amazing! totally recommend! More

by katienguyen1905
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Nov 03, 2025

North Penn Mazda responded

Hi Katie, Thank you so much for your kind words! We’re thrilled to hear that your experience was quick, easy, and enjoyable. Your recommendation means a lot to us, and we’re always here to help whenever you need.

November 02, 2025

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Employee Rating

Excellent from start to finish. Very good experience. Everyone seemed to really want to do a good job and deliver a perfect experience. More

by LIGHTS98
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Nov 03, 2025

North Penn Mazda responded

Thank you for sharing your experience! We’re so glad to hear that everything went smoothly and that our team could deliver a perfect experience for you. Your feedback truly means a lot to us!

October 31, 2025

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Employee Rating

Very responsive to need for this service and with handling the problem. All personal I dealt with were courteous and patient. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

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Oct 31, 2025

North Penn Mazda responded

Thank you, Ralph! We truly appreciate your kind words and are so glad to hear that our team was responsive and helpful in addressing your service needs. Providing courteous and patient care is what we strive for every day. We’re grateful for your trust and look forward to serving you again! 🚗✨

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