Will Akins
Will Akins at Russ Darrow Kia of Madison

Will Akins

Service Advisor

Russ Darrow Kia of Madison

6525 Odana Road
Madison, WI 53719

Contact Me
4.6
16 Reviews
4.6

16 Reviews

Write a Review

16 Reviews of Will Akins

May 18, 2025

Dealership Rating
Employee Rating

I love this dealership and their customer service they all made me feel welcomed and comfortable. I will recommend this dealership More

by SHANNON504PRESTON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Lallas, Everett Buol

May 18, 2025

Russ Darrow Kia of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Drake Lallas drake.lallas@russdarrow.com

May 07, 2025

Dealership Rating
Employee Rating

The staff are terrific at Russ Darrow Kia, they are patient and provide timely professional assistance! More

by Candace L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kuckuk

May 07, 2025

Russ Darrow Kia of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Madison, we look forward to having you as a valued customer for many years to come! Drake Lallas drake.lallas@russdarrow.com

April 10, 2025

Dealership Rating
Employee Rating

Russ Darrow is a great car repair shop! Clean, trustworthy, and a great waiting area. More

by ann18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kuckuk

Apr 10, 2025

Russ Darrow Kia of Madison responded

Thank you for choosing Russ Darrow Kia of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Drake Lallas drake.lallas@russdarrow.com

April 06, 2025

Dealership Rating
Employee Rating

The service has always been good at this dealership. My only concern is that it doesn't matter when my appointment is scheduled, they are still crazy busy. In some respects that speaks to them being a g More

by lindalundstrom8
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kuckuk

Apr 06, 2025

Russ Darrow Kia of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Madison. We appreciate your business and hope to see you again soon! Drake Lallas drake.lallas@russdarrow.com

April 06, 2025

Dealership Rating
Employee Rating

The service has always been good at this dealership. My only concern is that it doesn't matter when my appointment is scheduled, they are still crazy busy. In some respects that speaks to them being a g More

by lindalundstrom8
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kuckuk

Apr 06, 2025

Russ Darrow Kia of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Madison. Drake Lallas drake.lallas@russdarrow.com

March 26, 2025

Dealership Rating
Employee Rating

Very accommodating to the needs of your schedule, pleasure to have done business with them More

by JODI_RESIDENCES_CBRF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kuckuk

Mar 27, 2025

Russ Darrow Kia of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Drake Lallas drake.lallas@russdarrow.com

March 24, 2025

Dealership Rating
Employee Rating

The staff is incredibly helpful especially Will and Jonathan. Fast and reliable communication and good customer service is always important to me and my family. More

by MBARTLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Anderson, Andrew Bonnett , Jonathan

Mar 26, 2025

Russ Darrow Kia of Madison responded

Thank you for your business and this review. We're happy to hear Will and Jonathan were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Drake Lallas drake.lallas@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

Service and friendliness is always the best in providing the care that my car needs. More

by dandunnavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Russ Darrow Kia of Madison responded

Dan, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Madison. Drake Lallas drake.lallas@russdarrow.com

March 19, 2025

Dealership Rating
Employee Rating

Great customer service! Quick and friendly! I will return soon.... trust the work they do... More

by RRAMIREZ196877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Russ Darrow Kia of Madison responded

Thank you for your business and this review. We're happy to hear Joseph and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Drake Lallas drake.lallas@russdarrow.com

March 17, 2025

Dealership Rating
Employee Rating

Quick and efficient work. I was pleased with my service. Easy check in and comfortable lobby to wait for a short while. I’ll come back for sure. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Russ Darrow Kia of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Drake Lallas drake.lallas@russdarrow.com

1

Dealership Inventory (166 Vehicles)

new 2026 Kia Sportage car, priced at $31,578
2026 Kia Sportage
new
White Pearl exterior
Automatic
All-wheel Drive
new 2025 Kia Sportage car, priced at $44,379
2025 Kia Sportage
new
Jungle Green exterior
Automatic
All-wheel Drive
used 2023 Kia Sorento car, priced at $28,497
2023 Kia Sorento
used
Aruba Green exterior
Automatic
All-wheel Drive
used 2023 Chrysler Pacifica car, priced at $23,497
2023 Chrysler Pacifica
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Front-wheel Drive
used 2024 Kia Soul car, priced at $18,995
2024 Kia Soul
used
Inferno Red exterior
CVT
Front-wheel Drive
new 2025 Kia Sportage car, priced at $35,151
2025 Kia Sportage
new
Sapphire Blue exterior
Automatic
All-wheel Drive