Will Brown

Courteous staff, knowledgeable agents, ease of payment and conclusion of sale. There is definitely a team approach in play, which made the transaction work smoothly. The previously owned vehicle I bought and conclusion of sale. There is definitely a team approach in play, which made the transaction work smoothly. The previously owned vehicle I bought was delivered in brand new condition. Very impressive. More

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It has been a joy to work with Karen Herbert for my second BMW purchase. Over the last 12 years I have leased two 3 series BMWs and purchased 1, and now have purchased a 2024 X1 - all with Karen. I l second BMW purchase. Over the last 12 years I have leased two 3 series BMWs and purchased 1, and now have purchased a 2024 X1 - all with Karen. I love working with her because she is intuitive and identifies exactly what I want immediately and works diligently to ensure I get the best deal. She also took the time to explain features, and make sure I understood how to activate and use them to get the full use and value out of my purchase. I can only say you can't go wrong working with Karen and I plan to buy all my cars from her for as long as I can and refer all my friends and family. Thank you so much for always making this a stress free experience! More

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I had a great experience working with Ron Askew on the purchase of my 2024 X3, thank you! purchase of my 2024 X3, thank you! More

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This is my second BMW purchase in nine years, both from BMW of Silver Spring. While it is not the closest dealership to my house, it offers the best service in the area. It goes the extra mile to please th BMW of Silver Spring. While it is not the closest dealership to my house, it offers the best service in the area. It goes the extra mile to please the customer; its salespeople are first-rate; and its financing is competitive. Desirea Jackson is a joy to work with. She is professional, affable, efficient and effective. More

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Excellent communication and customer service! A pleasure to deal with Will Brown in converting my lease to ownership. A pleasure to deal with Will Brown in converting my lease to ownership. More

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I had an excellent experience purchasing a BMW x6 online with Scott as my sales rep. He swiftly secured the hot-to-find car, guided me through the process, and promptly addressed all my queries, providing p with Scott as my sales rep. He swiftly secured the hot-to-find car, guided me through the process, and promptly addressed all my queries, providing peace of mind throughout the online purchase. William, the finance manager, was meticulous in explaining the contract, ensuring my comfort with the deal. His quick responsiveness and friendly approach, along with valuable service package recommendations, made the online transaction seamless. Kudos to the dynamic team of Scott and William at BMW of Silver Springs! Thank you so much More

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David Davila bent over backwards to help me find my perfect car! He was quick, knowledgeable, helpful, and very flexible with the entire process! He has helped me and my family for many years, and I perfect car! He was quick, knowledgeable, helpful, and very flexible with the entire process! He has helped me and my family for many years, and I will recommend him to anyone and everyone I know! More

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Very pleased with the entire experience, from showroom to the lease and financing experience. Kudos. the lease and financing experience. Kudos. More

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Mr. Harold Shelby provided exceptional service during my car buying process. He was very patient and thoroughly reviewed each vehicle that I was interested in seeing. You could tell that he was genuine and car buying process. He was very patient and thoroughly reviewed each vehicle that I was interested in seeing. You could tell that he was genuine and passionate about his work. He went above and beyond to make sure I was satisfied from the time I walked through the door, until the time I left. This put me at ease and made my experience enjoyable. I would definitely recommend Mr. Shelby and BMW of Silver Spring. More

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"Exceptional service, vast selection, fair pricing. Made car buying a smooth and enjoyable experience. If your looking for a new or used BMW, then I highly recommend working with Desirea Jackson at BMW Made car buying a smooth and enjoyable experience. If your looking for a new or used BMW, then I highly recommend working with Desirea Jackson at BMW of Silver Spring. More

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