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Will Gonzalez
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Will Gonzalez | Page 2
Service Director
Shottenkirk Chrysler Dodge Jeep Ram Prosper
2550 W University Dr
Prosper, TX 75078
127 Reviews
127 Reviews
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127 Reviews of Will Gonzalez
February 25, 2024
My Service Advisor Lacey provided amazing customer service. She has very good communication and listened diligently to my concerns. Manny has been my Service Advisor in the past and he is also great. service. She has very good communication and listened diligently to my concerns. Manny has been my Service Advisor in the past and he is also great. All of the staff at CDJR is friendly and courteous. The service technician even went on a test drive with me to make sure my steering wheel alignment was to my liking. More
by lemmonshouse
Other Employees Tagged: Lacey Skelton
Helpful 
February 25, 2024
Great service! Friendly staff! Great coffee! There were multiple problems that were found after a normal oil change. Everything was corrected in a timely manner. Friendly staff! Great coffee! There were multiple problems that were found after a normal oil change. Everything was corrected in a timely manner. More
by jasonmatthewwright
Verified CustomerOther Employees Tagged: Chris Blackwood, Kenny Bolton, Lee Hall, Jeff Kingsley, Brice Phillips, Jordyn Runte, Austin Scott, Hunter Ingram
February 11, 2024
Great! Professional keep on top of the situation and the patience to deal all the time Professional keep on top of the situation and the patience to deal all the time More
by lgduque
Other Employees Tagged: Hunter Ingram
February 09, 2024
Excellent service every time I visit. The dealership is always very clean. Staff is very helpful and friendly. The dealership is always very clean. Staff is very helpful and friendly. More
by wrsorenson
Other Employees Tagged: Chris Blackwood, Kenny Bolton, Lee Hall, Jeff Kingsley, Brice Phillips, Jordyn Runte, Austin Scott, Hunter Ingram
February 02, 2024
Everyone is always so friendly! They are always so helpful knowledgeable and get us in in a timely manner. They are always so helpful knowledgeable and get us in in a timely manner. More
by FABIOLAELIGARCIA
Other Employees Tagged: Austin Scott
February 02, 2024
Jeff Kingsley is great as are all the service advisors at this dealership. Very responsive and easy to work with and kept me in the loop throughout the process. As for the broader dealership, their parts pr this dealership. Very responsive and easy to work with and kept me in the loop throughout the process. As for the broader dealership, their parts prices are not very competitive and you'll do yourself a favor by shopping around bit. I understand that the dealership needs to make a profit, but in today's digital age, it doesn't take much effort to find better pricing for OEM Mopar parts. More
by Southpawd
Other Employees Tagged: Chris Blackwood, Jeff Kingsley, Jordyn Runte, Hunter Ingram
February 02, 2024
My service advisor Lacy was amazing at keeping me informed and updated. The moment I would wonder how my vehicle was coming along I would receive either a text or phone call from here. Her diligent c informed and updated. The moment I would wonder how my vehicle was coming along I would receive either a text or phone call from here. Her diligent communication was impressive! More
by johnny
Other Employees Tagged: Lacy
January 31, 2024
Good job. Friendly staff. Nice facility. Good system once the deal was completed through taken ownership. Friendly staff. Nice facility. Good system once the deal was completed through taken ownership. More
by nmwebb921
Other Employees Tagged: Aaron Bantu, Leith Almetwaly, Bryce Nightengale, Teresa Slade, Jesse Lowery, Bijon Parker , Damian Alvarez
January 26, 2024
I went for service today and was told truck will be ready in under 2 hours. i checked around hour and 30min and was told its almost done, then checked again at 2 hours and told again they are finishing tire in under 2 hours. i checked around hour and 30min and was told its almost done, then checked again at 2 hours and told again they are finishing tire rotation. All this time i noticed a similar truck parked behind the service area. After 2 hours i walked to that area and noticed it was my truck and dealership did not even started the service. Very unprofessional and i would not trust this dealership for anything. I wonder if they would have charged me without even doing the oil change if i had not noticed. More
by Muhammad E
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