Will Ocasio | Page 3

Thanks, thanks, thanks a lot ; did you know, you are the best in New York !!! best in New York !!! More

by osnacauguste Verified Customer Verified Customer

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Very good services and nice people at your store. Very profesional and kid expert there . Very profesional and kid expert there . More

by YENNYROD211 Verified Customer Verified Customer

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I am pleased with the service of my vehicle , i am pleased with parts department as well pleased with parts department as well More

by FFUENTES77 Verified Customer Verified Customer

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i have 2 Toyota i will never go there aging aslo i will le every one i know not go there le every one i know not go there More

by ushab786 Verified Customer Verified Customer

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Great Service, Knowledgeable staff and helpful, took time to see the service I needed and did not turn me away when I needed emergency service. to see the service I needed and did not turn me away when I needed emergency service. More

by PDETR59 Verified Customer Verified Customer

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Very clean professional and welcoming easy to navigate through whatever department needed to accessed..sale personel were very professional and easy to get along with along with the service department..mo through whatever department needed to accessed..sale personel were very professional and easy to get along with along with the service department..most outstanding was senior service advisor Andy Z ..thank you very much More

by COUVA1966 Verified Customer Verified Customer

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Quick turnaround time & speedy service department. Thank for all your help. Keep up that friendly attitude & I’m sure to return! for all your help. Keep up that friendly attitude & I’m sure to return! More

by eddmrx Verified Customer Verified Customer

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They try to accommodate and make you feel like a happy customer. There is once where I was very upset about how a situation was handled and the manager tried to accommodate me. customer. There is once where I was very upset about how a situation was handled and the manager tried to accommodate me. More

by asf27 Verified Customer Verified Customer

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I have been with Toyota faithfully and happily since 2007. I started at Atlantic Toyota mostly due to Timothy Keehner in service; then, I switched to Advantage Toyota because they offered lots of great 2007. I started at Atlantic Toyota mostly due to Timothy Keehner in service; then, I switched to Advantage Toyota because they offered lots of great incentives. They matched me with Basil Rabie. He was great! Upfront, honest, fair--a real staunch negotiator, funny, kind, helpful and accommodating. I started going there from that point forward mostly because of the ethics that Basil brings to the table. He's fast, efficient, smart and delivers on his promise. Unfortunately, Basil was on vacation when my Highlander was ready for pick up. I said I would only do the deal if Basil got the commission. They said, oh well, we'll help you instead. I insisted on waiting till he returned from vacation and they gave me a hard time. In particular Ross Finkelstein --yes I spelled it right Ross like you told me to on the complaint ;-)--who's surley, cold, sneaky, evasive and generally uncooperative. Next on the list: Shermica Malcom, a veteran supposedly for 23 plus or minus years at Toyota. She yelled at me when I stook up for Basil, see management and he had some differences and he was essentially blackballed on two deals that I put together with Basil on Tuesday! I was upset. I called Basil to find out what was going on at the encouragement of one Mr. Finkelstein. He dared me to call him; so , I did. He said he hadn't checked in with Toyota because he was on vacation. However, last night, Basil had promised me he'd call first thing in the morning though he was not technically allowed to complete the transaction I started with him. I put $200 down Tuesday night on a pearl white with gray interior Highlander for 36 mo lease at $483/mo for my two impoverished brothers to share--Merry Christmas!; and, $500 down the prior week on a metallic silver Highlander with gray interior for me. Shermica yelled at me and pointed her pen at me in a private room like a red headed step child! Out of sight of the cameras in an office. She had combative body language and voice. She said Basil was going to get in big trouble because of me! I said if they jeopardized him I'd tell corporate. She said if Basil goes to her party that she'll kick him out! Immature and vindictive, unprofessional all around. They said fine. I Where do I start with Tom Coppola? Making reference to the cameras. Ross called me irrational because I wanted my money back. I told them I wanted the car released to Atlantic. He said fine then re-negged. Ross stared me down and called me ma'am. unreal disrespect. I was going to buy a Prius, lease tw count them TWO Highlanders. I said calmly but firmly that I would walk if Basil didn't get the deal. They said and I quote "no problem." Forget these guys don't waste your time. Poor Basil. More

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Nice service I’m okay with this What company is it Easy work what’I love it so much work what’I love it so much More

by WALIDALAHERRY Verified Customer Verified Customer

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