Dealer Reviews
Cars for Sale
Dealer Log In
William Fanning
72 Reviews
72 Reviews of William Fanning
March 06, 2019
First service for 2019 SUV & Truck We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge o We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge of servicing two vehicles. More
by Saucey
Other Employees Tagged: Gene Baxley, Charles Williams, Steve MacDonald, Alyson Johns
March 04, 2019
Awful Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile he had to get a rental when that could have been avoided. We then had to take the truck back down to have it fixed and was kept for almost 2 months and at the end of all of this still had to pay for a rental bc they didn’t have the decency to call anyone. We bought my car from them 2 years ago and after this most recent experience we will never be back. More
by Brittinip34
Verified CustomerOther Employees Tagged: Frank Ward, David Truitt, Charles Williams, Brad Gillespie, Steve MacDonald, Alyson Johns, Brooke Jennings, Porsha Cox
February 16, 2019
Have been a customer since 70’s, always good service Appointment took longer than estimated Informed of future service needs, helpful information William Fanning very nice and professional, have dealt Appointment took longer than estimated Informed of future service needs, helpful information William Fanning very nice and professional, have dealt with him previously, always pleasant More
by Ucford
Other Employees Tagged: Charles Williams
February 12, 2019
Good People I always enjoy doing business at master. They always do what they can to help you out! Very nice & helpful people! I would definitely recommend! I always enjoy doing business at master. They always do what they can to help you out! Very nice & helpful people! I would definitely recommend! More
by GADAWGJMT
Other Employees Tagged: David Truitt
January 26, 2019
Great Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Sati Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Satisfied with all areas More
by RKEY
Other Employees Tagged: Will Schafer, Eddie Overby, Frank Ward, Wade Hooker, Bill Whitten, Phillip Towns, Bernard Hughes
December 20, 2018
Friendly staff, timely completion Staff Knew what I wanted and completed in a timely fashion. Always welcoming and understanding to my needs. Nice and very considerate every time I com Staff Knew what I wanted and completed in a timely fashion. Always welcoming and understanding to my needs. Nice and very considerate every time I come in for service. More
by cover6969
Other Employees Tagged: Sue Oertle, Charles Williams
December 07, 2018
Terrible service department Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the ca Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the car back and the air worked great, however a few days later we notice issue with the backup camera every so often. I was planning to take it back then receive a call from a lady asking if I still need my part? When I asked what part she stated something to do with the backup camera. Haven’t been back I will take the car somewhere else to get the rest of this warranty work done. It will cost me $100 to take it elsewhere but it’s totally worth it. Careful when using these folks! More
by DowdTimm
Other Employees Tagged: Charles Williams, Brad Gillespie, Steve MacDonald, Alyson Johns, Brooke Jennings, Porsha Cox , Not sure who we worked with, but it was terrible.
December 06, 2018
Quality on time service. We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten great service and the prices are reasonable, sometimes better than places we’ve used in the past. Thanks again and we’ll see y’all soon!! More
by Jam
Other Employees Tagged: Sue Oertle, David Truitt, Charles Williams, Brad Gillespie, Steve MacDonald, Alyson Johns, Brooke Jennings, Porsha Cox
December 04, 2018
Always top notch Charles Williams always gets me checked in fast. Very nice, always treated with respect. Car is always done on time and completed the right way each Charles Williams always gets me checked in fast. Very nice, always treated with respect. Car is always done on time and completed the right way each time. Nice people. More
by MJONES39
Other Employees Tagged: Charles Williams , Teddy Roberts
November 29, 2018
Maintenance/ oil change, etc. Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming problems. Gave me prices on tires that I will need to get soon. More
by BNEWMAN3203
Other Employees Tagged: Charles Williams
