William Fanning
William Fanning at Master Buick GMC

William Fanning | Page 3

Customer Assistance

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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72 Reviews
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72 Reviews

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72 Reviews of William Fanning

May 14, 2019

Dealership Rating
Employee Rating

Very conscientious service writers and Department Very conscientious service Personnel. William Fanning is the best. Charles Williams is the best. They kept me informed and call me when my vehicle is More

by Mike
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Baxley, Charles Williams

May 15, 2019

Master Buick GMC responded

Mike, it’s great to know that William & Charles provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 01, 2019

Dealership Rating
Employee Rating

Vehicle service The service on my Lacrosse has been exceptionally performed at Master Buick. I am very happy and secure with their performance. I will definitely retu More

by Driver1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Truitt

May 02, 2019

Master Buick GMC responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Master Buick GMC. If there is anything more that we can do please come back and see us again. Take care! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 26, 2019

Dealership Rating
Employee Rating

Good people and great service I always make an appointment with Charles Williams. He knows my car and what is going on. I am greeted with a nice good morning and welcome back. Alwa More

by MJONES39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Truitt, Charles Williams

Apr 30, 2019

Master Buick GMC responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Master Buick GMC. I will be sure to pass along your kind words to Charles and William. Come back and see us any time! Take care! Be well, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 16, 2019

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Employee Rating

Very quick and good service Very good and quick service. Your team found another issue I had and brought it to my attention and fixed in on the spot and I thanked because my wife More

by shmdtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Phillip Towns

Apr 17, 2019

Master Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 09, 2019

Dealership Rating
Employee Rating

Fast and friendly service Engine repairs were completed quickly, but technician damaged the fender. Price was more than I would expect to replace thermostat and radiator flush More

by rlh197600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2019

Master Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 01, 2019

Dealership Rating

Warranty oil change and tire rotation This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, th More

by jb1968ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2019

Master Buick GMC responded

At Master Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Be well, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 22, 2019

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Employee Rating

Two Days In a Row - 2 Vehicles Thank you Master Buick GMC for great service on our vehicles. You are our go to place for vehicle maintenance/service when we are in the South for the More

by kacee24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Truitt

Mar 25, 2019

Master Buick GMC responded

Thank you for taking the time to leave us a great review! Anytime our customers let us know that they had a very pleasant experience brings us great joy. I am pleased to hear that David did a great job in assisting you. If there is anything else we can do for you please don't hesitate to contact us! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 21, 2019

Dealership Rating
Employee Rating

Great people! Great service and quality products! Bought a number of trucks from Master GMC. I appreciate the no nonsense approach in the negotiation process. Straight forward, patient and professiona More

by gsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2019

Master Buick GMC responded

Congratulations on your recent purchase! We really appreciate your wonderful feedback and your continued business with us! I’ll definitely share your comments with our team. We look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 15, 2019

Dealership Rating
Employee Rating

Oil change and tire rotation. Was met at the door by consultant. He knew why I was there & asked what else needed looked at. Fast service, good price. Feel comfort knowing truck wa More

by TRTIPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams

Mar 15, 2019

Master Buick GMC responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 07, 2019

Dealership Rating
Employee Rating

All a great place to get your vehicle serviced Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promi More

by bklnewl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2019

Master Buick GMC responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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