88 Reviews
Write a Review88 Reviews of William Fanning
April 09, 2019
Fast and friendly service Engine repairs were completed quickly, but technician damaged the fender. Price was more than I would expect to replace thermostat and radiator flush Engine repairs were completed quickly, but technician damaged the fender. Price was more than I would expect to replace thermostat and radiator flush. Overall, satisfied with the service. More
April 01, 2019
Warranty oil change and tire rotation This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, th This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, they are personable, kind and considerate. They go the extra mile to make sure the customer is happy. We have a 2017 GMC and a 2019 Buick and would not take them anywhere else. More
Other Employees Tagged: Charles Williams, Steve MacDonald, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt
March 22, 2019
Two Days In a Row - 2 Vehicles Thank you Master Buick GMC for great service on our vehicles. You are our go to place for vehicle maintenance/service when we are in the South for the Thank you Master Buick GMC for great service on our vehicles. You are our go to place for vehicle maintenance/service when we are in the South for the winter. David Truitt was the guy that assisted us both days and he was exceptional. More
Other Employees Tagged: David Truitt
March 21, 2019
Great people! Great service and quality products! Bought a number of trucks from Master GMC. I appreciate the no nonsense approach in the negotiation process. Straight forward, patient and professiona Bought a number of trucks from Master GMC. I appreciate the no nonsense approach in the negotiation process. Straight forward, patient and professional. Barnard , Frank , Eric, Earl , Jeff,David and Phillip all helped me get the best value possible and best buying experience. Look forward to continuing working with these great guys! More
Other Employees Tagged: Frank Ward, Phillip Towns, Bernard Hughes , David Truitt, Jeff Mckee
March 15, 2019
Oil change and tire rotation. Was met at the door by consultant. He knew why I was there & asked what else needed looked at. Fast service, good price. Feel comfort knowing truck wa Was met at the door by consultant. He knew why I was there & asked what else needed looked at. Fast service, good price. Feel comfort knowing truck was checked over and found to be in good shape. More
Other Employees Tagged: Charles Williams
March 07, 2019
All a great place to get your vehicle serviced Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promi Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promised when they say .. More
Other Employees Tagged: Frank Ward, Wade Howard, Bill Whitten, Phillip Towns , Greg Smith, Keith Stone, David Truitt
March 06, 2019
First service for 2019 SUV & Truck We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge o We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge of servicing two vehicles. More
Other Employees Tagged: Charles Williams, Steve MacDonald , Gene Baxley, Alyson Johns
March 04, 2019
Awful Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile he had to get a rental when that could have been avoided. We then had to take the truck back down to have it fixed and was kept for almost 2 months and at the end of all of this still had to pay for a rental bc they didn’t have the decency to call anyone. We bought my car from them 2 years ago and after this most recent experience we will never be back. More
Other Employees Tagged: Frank Ward, Charles Williams, Steve MacDonald, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt
February 16, 2019
Have been a customer since 70’s, always good service Appointment took longer than estimated Informed of future service needs, helpful information William Fanning very nice and professional, have dealt Appointment took longer than estimated Informed of future service needs, helpful information William Fanning very nice and professional, have dealt with him previously, always pleasant More
Other Employees Tagged: Charles Williams
February 12, 2019
Good People I always enjoy doing business at master. They always do what they can to help you out! Very nice & helpful people! I would definitely recommend! I always enjoy doing business at master. They always do what they can to help you out! Very nice & helpful people! I would definitely recommend! More
Other Employees Tagged: David Truitt

