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William Fanning
72 Reviews
72 Reviews of William Fanning
November 12, 2018
Excellent Service Department I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up thei I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up their work to be sure that they have completed the job properly and efficiently. I have always taken my GMC to the dealership to be serviced, but since moving to the Augusta area I have had exceptional experiences with the local GMC service department. I don't know much about servicing cars and don't have family locally to give their input, but Mr. David treated my car not only like it was his, but more importantly like it was his daughter's car. I will continue bringing my car back here for any service or maintenance because I know I will be safe in my vehicle on the road and I know I will get an honest evaluation. Thank you for being my new "home" GMC dealership! More
by mdefoor
Other Employees Tagged: Kathy Hensley, David Truitt
November 02, 2018
Excellent We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from the We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from them. More
by DONNASGIBBS
Verified CustomerOther Employees Tagged: Will Schafer, Gene Baxley, David Truitt, Keith Stone
October 27, 2018
Great experience Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast More
by Lydianewsome
Other Employees Tagged: Charles Williams
October 25, 2018
Service department was extremely professional and courteous. The department handled all my needs in a timely manner as well and a follow up with the service. department was extremely professional and courteous. The department handled all my needs in a timely manner as well and a follow up with the service. More
by MCPETTITE
October 13, 2018
Very good But labor cost high Fixed what we hope are all problems However I think Labor cost is too high and parts seem to keep rising and it is now more cost too keep a car on Fixed what we hope are all problems However I think Labor cost is too high and parts seem to keep rising and it is now more cost too keep a car on the road More
by RBBULTER
Other Employees Tagged: David Truitt , Phillip Townsen
October 06, 2018
Excellent Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! More
by LOWELLG13
Other Employees Tagged: Will Schafer, Frank Ward, Sue Oertle, Charles Williams
October 03, 2018
Service survey Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremel Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremely clean and well attended. More
by EMDUKE
Other Employees Tagged: Brad Gillespie, Phillip Towns , Ronald Great guy. 10-10-10
September 28, 2018
Service visit They got me taken care of quickly. Took the truck in to get service so my wife Penny could go on an out of town trip. They were fast and courteous and They got me taken care of quickly. Took the truck in to get service so my wife Penny could go on an out of town trip. They were fast and courteous and I can't speak highly enough of them! More
by PESUMMERS324
Other Employees Tagged: Alyson Johns , Andrew Lokey
September 27, 2018
Masters is a dealership I have enjoyed working with. I have done business with Masters for 25 or more years. I have gone to one other dealer to purchase a vehicle and ended up trading it for one at Maste I have done business with Masters for 25 or more years. I have gone to one other dealer to purchase a vehicle and ended up trading it for one at Masters. I have been very pleased with the salesmen and the service writers.. That should say a lot about this dealership. A. Johnson More
by AMCJ111006
Other Employees Tagged: David Truitt , Not sure if the other service writer was named David but whoever he was I was pleased.
September 26, 2018
Wait time to long Service department is a joke I arrived at 8:08 to get oil change I left at 11:47...only to have my windshield wiper "low" still displayed Service department is a joke I arrived at 8:08 to get oil change I left at 11:47...only to have my windshield wiper "low" still displayed More
by DSQVIDETTE
Other Employees Tagged: Porsha Cox
