William Pannier | Page 2

Very helpful with all my needs and work with my extended warranty company. Tires were actually cheaper here with the special they had running. Oil change was almost same as outside mechanic. Overall plea warranty company. Tires were actually cheaper here with the special they had running. Oil change was almost same as outside mechanic. Overall pleased between service and value. Always double check though. I think it is prudent. More

by hbhper Verified Customer Verified Customer

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Ferman is superb. They care Joe and William run service supreme. John greatest sales person. Nabil rocks the finance side. They care Joe and William run service supreme. John greatest sales person. Nabil rocks the finance side. More

by lgjaffe Verified Customer Verified Customer

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William contacted me and rectified the problem and I am 100% satisfied and more than happy 100% satisfied and more than happy More

by plinfante45 Verified Customer Verified Customer

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Service was completed but got a scratch on my vehicle during service and spoke to a assistant manager and was told they would fix it but can't get ahold of him now and won't return my call during service and spoke to a assistant manager and was told they would fix it but can't get ahold of him now and won't return my call More

by plinfante45 Verified Customer Verified Customer

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William was excellent. Went above and beyond expectations. Consistently impressed by ferman ford. Was better than when I had Lexus. Went above and beyond expectations. Consistently impressed by ferman ford. Was better than when I had Lexus. More

by thamzy Verified Customer Verified Customer

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I came in because my car would not start. I was gotten an appointment and once I arrived I was told that it would only be a hour. This process took 3 hours. This is an unacceptable amount of I was gotten an appointment and once I arrived I was told that it would only be a hour. This process took 3 hours. This is an unacceptable amount of time to change a battery. Once I got my car back there was trash all in my car from the process including the red charge cap from the battery left in the windshield of my car. I have never had bad service here but this time was the worst. More

by DOLINSKIC20 Verified Customer Verified Customer

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Great experience, will return ! !! William did everything he said on the schedule that he had given me at time of drop-off. !! William did everything he said on the schedule that he had given me at time of drop-off. More

by rtipto5 Verified Customer Verified Customer

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The workmanship is horrible. I had a 2022 Ford Maverick. It’s a first year model so it has quite a few known issues. The biggest issue I had with the Maverick was the battery wi I had a 2022 Ford Maverick. It’s a first year model so it has quite a few known issues. The biggest issue I had with the Maverick was the battery wire harness. It took them a month to replace. They received the part in less than a week but it took them another 3 weeks to fit me in their schedule. The communication was horrible the only way I would “receive” an answer was if i physically went there. I also had a “Rear Seatbelt Monitor fault” message. I bought it in for repair. Well 3-3 days later they said it was fixed and i literally drove out of the parking lot and message came back on. They had my car for another two days to fix the problem When I received my car back from the rear fault message, I noticed a scratch on the door. They had the car for another 2-3 days to repair the scratch. After they repaired the door, whatever they used to get out the scratch also got on the window. So I had to bring the car back up there to remove the spot on the window. The service manager Will was very nice and easy to work with and apologized for the issues and inconvenience, the workman in the shop is horrible. I had s few more issues with car so I decided to trade in the Maverick. I really liked the car but I need Ford to work out the kinks first. More

by LRG Verified Customer Verified Customer

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If you try to get a hold of anyone in service nine times out of 10 they never call you back out of 10 they never call you back More

by rl.chapman Verified Customer Verified Customer

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Great Thanks for your help. Very helpful. Thank you. I give you a 10. Thanks Very helpful. Thank you. I give you a 10. Thanks More

by JOEANN33 Verified Customer Verified Customer

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