William Pannier | Page 7

Great experience with knowledgeable people, and crew would definitely recommend this team to others when looking for car repairs. would definitely recommend this team to others when looking for car repairs. More

by brigreenberg75 Verified Customer Verified Customer

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Ferman Ford has dedicated sales, service, parts and loaner workers. They have been helpful and knowledgeable. loaner workers. They have been helpful and knowledgeable. More

by cindyyevich Verified Customer Verified Customer

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I live 10 minutes from a Ford dealership, but drive 30 minutes to go to Ferman. Always been happy with their service. minutes to go to Ferman. Always been happy with their service. More

by greinert23 Verified Customer Verified Customer

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They were friendly, attentive to our needs, provided a loaner, and completed the work on time. loaner, and completed the work on time. More

by banthony10 Verified Customer Verified Customer

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The service department is the worst they lack any effort to inform customers on prices of what needs to be fix on their vehicle my last experience was only to inform customers on prices of what needs to be fix on their vehicle my last experience was only More

by SMITHJER Verified Customer Verified Customer

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Good customer service. My second car purchased at this dealership. William in service and Leo in sales are excellent! My second car purchased at this dealership. William in service and Leo in sales are excellent! More

by cindyyevich Verified Customer Verified Customer

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On going issues been there over five times in three month. All they do is put a bandaid on the issue as two huge problems with gas keep continuing. we have had three rentals, two tow ins, ran out of ga month. All they do is put a bandaid on the issue as two huge problems with gas keep continuing. we have had three rentals, two tow ins, ran out of gas more than twice, missed both Christmas and New years with family because car wouldn’t run or in their service center. The month of December we had the car less than a week. We have had the injectors done twice because they pinched an oring and didn’t put the clips back in on the injectors. My husband was coming back from lunch with gas literally spewing from the injector, sparked and put out with an extinguisher. Still have an issue with the brand new fuel pump, the gauge does not read correctly just like before when it was in. The gauge says 100 miles but tank is really empty. We are only getting 10 gallons of gas in a 16 gallon tank. We have run out of gas with our daughters on major highways twice. Now they won’t our answer our emails to do something about this and the reoccurring issues. I have emailed their GM three times and their Service Manager and Assistant Manager as well to no eval. William the assistant service manager is the only reason they get 2 stars. He followed up with us and kept us in the loop when it was there, however it still doesn’t negate the workmanship our vehicle received from their service center. More

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Ferman Ford did a recall on my 21 Ford Escape and a short list of things. William Panier was my service advisor and kept me up to date and was very impressed with the service department. Will only use them f list of things. William Panier was my service advisor and kept me up to date and was very impressed with the service department. Will only use them for my service needs as well as maintenance. Great Job Ferman Ford Service department. Thank You-Steven Hissa,Largo Fl More

by sjhnate Verified Customer Verified Customer

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I purchased this vehicle from Walker Ford. I live across the street from Walker Ford. I drive up to your dealership because your service department is that much better than Walker Ford . I live across the street from Walker Ford. I drive up to your dealership because your service department is that much better than Walker Ford . More

by drstolley46 Verified Customer Verified Customer

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The service department was amazing. They were very helpful with the whole experience. The service manager Will was great. They were very helpful with the whole experience. The service manager Will was great. More

by boostrom2 Verified Customer Verified Customer

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