"William did a fine job!!!! He has a great attention to..."
William did a fine job!!!! He has a great attention to detail. 3rd vehicle I have purchased from him and many others from sears in the past!
"Wasted my time!"
Tried to look at a car never got to because dealer employees didn’t know what they where doing or available to help. Drove out for nothing
"Maintenance and Purchase"
We brought our ML350 in for service and that was taken care of quite quickly.
Regular service check, oil change, new spark plugs and serpentine belt. The car runs much smoother.
Additionally, Sears had given my wife a GLA 250 to use a couple of years back during another service.
My wife loved the GLA 250 at that time and we purchased a Certified GLA 250 right after our recent service. Very cool car and fun to drive. All the amenities make the car even more fun.
We also referred someone to Sears Imports yesterday.
"A wonder-full place to buy your MB!"
We love this dealership! We had the nicest car buying experience with the help of William Steiner, our salesperson. Thorough, professional, exact, kind, and eager to help and advise us on details. We got the car we wanted and, thanks to William and Jennifer (the finance employee), we are enjoying a most satisfying driving experience. We thank you!!! We would definitely recommend this dealership to friends interested in buying a MB.
Other Employees Tagged:
I had a great experience with William Steiner. I would recommend him to anyone. I felt very comfortable dealing with him. He was very helpful all the way through purchase to pickup.
"Smooth all around, really great experience"
- Jon Keller
We contacted William Steiner about a car which was hard to find. He went to work and was able to swap a build spot with another dealer and get the car just as it was about to ship out of Germany, and reroute it to us.
Once it arrived, the experience to close the deal and pick it up was an actual delight - I never thought I would say that about a car-buying experience.
This was my wife's first Mercedes and when we got there to get it, there was the whole red carpet, bow, sign, etc. along a fantastic business experience and the tech/education overview without any rushing, really taking the time to teach her the car.
There is absolutely no negative I can say, Sears just has this down to a science and could teach even other industries about customer experience.
"Sceptical at first, but turned out to be differrent"
Me go to Sears Imported Auto? Never I thought. I saw a car I liked online and it led me there. I was welcomed and always felt like I was a long time customer, even though I had never bought a vehicle there before. I could not afford new, but they had a good selection of previously owned. Mine happened to be 10 years old with only 63,000 miles. The used car manager welcomed me, as did the store manager. William my final salesman was very helpful and considerate all the way from start to finish.
A great place to buy a car.
- Joshua Mutize
My wife and I had a very pleasant experience with this dealership, William, our salesperson and Jennifer in Finance. Car was clean and looked great.
"Long Distance Purchace Made Easy"
Working out a deal to trade my vehicle for another while also agreeing on payment through email is usually pretty complicated. We were able to finalize everything in a few emails. William and Kathleen were very easy to work with and had all paperwork and car ready to go when I arrived. Justin was also very helpful with switching over plates. Great car, great experience from beginning to end!
"Great Experience, Better Staff"
Going into Sears I was slightly intimidated because being a younger less experienced adult puts me at risk of being taken advantage of, however William did a fantastic job of relating to my age and my needs. I was able to get a great car for a deal, and I haven't had any issues with the car since. Amazing job, I would recommend to friends.