Willie Mejia | Page 10

Marcel is a pleasure to work with. He is very knowledgeable and understanding. From the time you walk in and get the vehicle serviced takes awhile. I guess if I would of made an appo He is very knowledgeable and understanding. From the time you walk in and get the vehicle serviced takes awhile. I guess if I would of made an appointment, it would of taken less time for the service. They have a nice waiting area. More

by aimaim64 Verified Customer Verified Customer

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She was excellent in dealing my concern about my car. And also those mechanics that serviced my car are well fast And also those mechanics that serviced my car are well fast More

by melchorbogartancheta Verified Customer Verified Customer

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Great hospitality, great service caring, understandable, beautiful people in conversation. Explained detailed servicing arrangements, no hassle, car wash was awesome. beautiful people in conversation. Explained detailed servicing arrangements, no hassle, car wash was awesome. More

by manny.mateo Verified Customer Verified Customer

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Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And always gets it right the first time. More

by JOZONE113 Verified Customer Verified Customer

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Solved my issue on a timely manner. Very helpful and understanding. Accommodating and good communication Very helpful and understanding. Accommodating and good communication More

by jayfighter Verified Customer Verified Customer

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This was our first time to buy car from valley stream our sales person Kazi was one of the best sales person we ever had and he worked really hard to make our dream come to and give us the best deal over all sales person Kazi was one of the best sales person we ever had and he worked really hard to make our dream come to and give us the best deal over all it was an awesome experience with everyone More

by NAYANMELY22 Verified Customer Verified Customer

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Brandon is very helpful, he understands all of my concerns and helps me find a solution to any problems I have concerns and helps me find a solution to any problems I have More

by gisellesanchez124 Verified Customer Verified Customer

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Setting up a service appointment is quite a bit of a hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time and issue sorted out. It was for a simple recall on my 2022 Civic EX along with a routine brake flush. Also while I have had only good experiences with the showroom and sales department over the years, the service department leaves much to be desired of, as true customer service is lacking as everyone seems to be like a robot.- My other grievance has been a $4.00 clip that secures the oil pan shield. On several occasions in the past I received both my Civic and Accord with these clips missing and have had to re-purchase them, as the service manager did not want to hear my story and insisted that it was a bad design and that they fall off due to vibration.- well because of that Is started doing my oil and filter change myself 2 and a half years ago, along with tire rotation etc.I keep a service log along with my receipts, I have never lost another clip since.- sloppy service needs improvement, along with reasonable managers with common sense. More

by rgdeen0424 Verified Customer Verified Customer

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Experience was excellent. Minimum waiting time was great. My car is near the end of its use so because of the excellent service I have gone from Valley Stream Honda I am, stro Minimum waiting time was great. My car is near the end of its use so because of the excellent service I have gone from Valley Stream Honda I am, strongly, considering to purchase my next car at Valley Stream Honda. More

by anibalandujar758 Verified Customer Verified Customer

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Staff is courteous helpful friendly and knowledgeable. The wait time was not long and workmanship excellent. The wait time was not long and workmanship excellent. More

by mphinds Verified Customer Verified Customer

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