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Willie Mejia

Overview Reviews (413)

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Willie Mejia

Willie Mejia | Page 11

Service Manager

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

413 Reviews

Overview Reviews (413)

4.6

413 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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413 Reviews of Willie Mejia

August 16, 2024

Dealership Rating

Employee Rating

I was pleased with my service. Free oil and filter changes for two years and they tested my battery and replaced it under warranty when it failed the test. Waiting room and bathroo Free oil and filter changes for two years and they tested my battery and replaced it under warranty when it failed the test. Waiting room and bathrooms where clean and free coffee and WiFi available. People there were friendly and helpful. I’ll be back. More

by jdollard3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Miller, Briyanna Jones

Aug 16, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're glad to hear that you were pleased with the service, from the free oil and filter changes to the battery replacement under warranty. It's great to know that you found the waiting room and bathrooms clean and appreciated the free coffee and WiFi. We're also happy that our team was friendly and helpful. We look forward to welcoming you back in the future!

August 16, 2024

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Very professional and get job done with a good timing ensuring and explaining what needed to be done. ensuring and explaining what needed to be done. More

by jose.rodriguez.driver

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our team professional and appreciated the timely completion of the job. It's great to know that everything was explained clearly to you. We look forward to serving you again in the future!

August 14, 2024

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Very efficient , good communication, very courteous, reviewed my concerns effectively, pleasant staff, nice waiting area reviewed my concerns effectively, pleasant staff, nice waiting area More

by ozdad1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Aug 15, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you experienced efficient service, good communication, and courteous staff during your visit. It's great to know that your concerns were addressed effectively and that you found the waiting area pleasant. We look forward to serving you again in the future!

August 12, 2024

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Employee Rating

Briyanna was great - the entire experience was quick and simple. She helped me order a car to drive me home instead of waiting at the shop - which was a fantastic service. simple. She helped me order a car to drive me home instead of waiting at the shop - which was a fantastic service. More

by mshimonov

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Briyanna made your visit quick and simple, and that she went the extra mile to help you arrange a ride home. We're glad you found this service helpful, and we look forward to serving you again in the future!

August 09, 2024

Dealership Rating

Employee Rating

Far beyond my expectations. She was very knowledgable, fast and easy. Would highly recommend. Thank you for the services. She was very knowledgable, fast and easy. Would highly recommend. Thank you for the services. More

by john.dawson17.jd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for your glowing feedback! We're thrilled to hear that the service exceeded your expectations and that you found the experience knowledgeable, fast, and easy. We appreciate your recommendation and look forward to serving you again in the future!

August 07, 2024

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Employee Rating

I was told that I was only allowed one way car service. Lies. Very Disappointed Lies. Very Disappointed More

by mchcangel

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Briyanna Jones

Aug 08, 2024 -

Honda of Valley Stream responded

There seems to be a miscommunication somewhere during the 5 years we have serviced your vehicle. We have never offered two-way service. We have always offered only one way service. Please reach out if you need more information.

August 07, 2024

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Employee Rating

Alex got me in & out of the service dept. with a helpful smile on his face and one on mine. :-) with a helpful smile on his face and one on mine. :-) More

by msecondbest

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

Aug 08, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Alex provided you with efficient service and a friendly smile. Your satisfaction means a lot to us. Thank you for sharing your positive experience! 😊

August 01, 2024

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Employee Rating

Car was taken in at appointment time. Agent was efficient and explained options, etc. service took a reasonable amount of time. Agent was efficient and explained options, etc. service took a reasonable amount of time. More

by ldadsa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 02, 2024 -

Honda of Valley Stream responded

We're glad to hear your appointment was timely and that our agent provided clear explanations of your options. It's great to know that the service was completed in a reasonable amount of time. Thank you for your feedback, and we look forward to serving you again!

August 01, 2024

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Nice ambience, Great employees very helpful, Quick and very efficient service. Amazing complementary Coffee. Overall Great customer service very efficient service. Amazing complementary Coffee. Overall Great customer service More

by JORDANBIGGS2154

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Aug 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you enjoyed the ambiance and found our employees helpful. It's great to know that you experienced quick and efficient service and enjoyed our complimentary coffee. Thank you for your kind words, and we look forward to serving you again with great customer service!

August 01, 2024

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Employee Rating

Great service rep, Mr. Marcel always takes care of all my concerns. Always leave satisfied Marcel always takes care of all my concerns. Always leave satisfied More

by JOZONE113

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel

Aug 02, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Mr. Marcel consistently addresses all your concerns and ensures your satisfaction. Thank you for your kind words, and we look forward to continuing to provide you with excellent service!