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Willie Mejia

Overview Reviews (413)

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Willie Mejia

Willie Mejia | Page 8

Service Manager

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

413 Reviews

Overview Reviews (413)

4.6

413 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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413 Reviews of Willie Mejia

December 01, 2024

Dealership Rating

Employee Rating

I bought in my 2024 CRV to greased and install a spring in the steering box as per the Honda Safety recall letter. I scheduled my service asap once I received my official letter from Honda but someone canc in the steering box as per the Honda Safety recall letter. I scheduled my service asap once I received my official letter from Honda but someone canceled it without my authorization. Once I was there Willie Mejia took me in and did the job. Thank you Willie Mejia for that! More

by dc5644

Verified Customer

Service Time

Recommend Dealer

Yes

Dec 02, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We apologize for the scheduling mishap but are glad to hear that Willie Mejia stepped in and ensured your service was handled promptly and professionally. Your safety and satisfaction are our top priorities, and we appreciate your patience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 26, 2024

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The entire team at the service department, including Clarax Torees, demonstrated a high level of professionalism. My car was serviced promptly and thoroughly. Clarax Torees, demonstrated a high level of professionalism. My car was serviced promptly and thoroughly. More

by olaitanfalade

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brittany Brown, Clara Torres

Nov 27, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re delighted to hear that our service team provided you with a professional and efficient experience. Ensuring thorough and timely service is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!

November 18, 2024

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It was a great experience through great customer service due to Brianna being a great help! due to Brianna being a great help! More

by ralahmcnair

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Nov 19, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re thrilled to hear that Brianna’s exceptional assistance made your visit so positive. We look forward to providing you with great service again in the future!

November 16, 2024

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Professional service, excellent communication throughout the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. Full transparency and no upselling. More

by V. Hostiuk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Briyanna Jones

Nov 18, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! Your trust means everything to us, and we look forward to serving you again in the future!

November 12, 2024

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Employee Rating

Alex Marcel is the real reason why I continue to get both of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a h of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a helping hand with whatever needs you may have. And always gets the job done. More

by JOZONE113

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Nov 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to know that Alex’s expertise and professionalism have earned your loyalty. It's our pleasure to continue providing top-notch service for both of your vehicles, and we look forward to many more positive visits!

November 09, 2024

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I left a message for the service manager about an issue and called 3 times and never received a returned call. Very disappointing. and called 3 times and never received a returned call. Very disappointing. More

by GLROSE1018

Verified Customer

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Recommend Dealer

Nov 12, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We have been unable to locate you in our systems. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

October 29, 2024

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Staff are very friendly and accomodating especially clara and the technician. Keep up the good work! and the technician. Keep up the good work! More

by JESTER_JOKER135

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Oct 30, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear that Clara and the technician provided friendly and accommodating service. We’ll pass along your kind words, and we look forward to serving you again!

October 29, 2024

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Employee Rating

Excellent work service perfect people like location good customer service good 👍 good 😊 person like mecanic customer service good 👍 good 😊 person like mecanic More

by jeankell16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Brandon Martinez

Oct 30, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that you enjoyed the excellent service, friendly staff, and convenient location. It’s wonderful to know our team made a positive impression. We look forward to serving you again!

October 27, 2024

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Employee Rating

I was very pleased with the service. It was fast service and very thorough and efficient. Thank you I will recommend to my coworkers It was fast service and very thorough and efficient. Thank you I will recommend to my coworkers More

by millieex2

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

Oct 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you were pleased with the fast, thorough, and efficient service. Your recommendation to your coworkers means a lot to us. We look forward to serving you again!

October 23, 2024

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Employee Rating

The advisor that took care of me Brandon is great at his job. Very knowledgeable about the services the vehicle needs. There no pressure when coming to service. Always a great experience knowing the people job. Very knowledgeable about the services the vehicle needs. There no pressure when coming to service. Always a great experience knowing the people that take care of my car are friendly and time efficient as possible. More

by SWAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Aniah

Oct 24, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! It’s great to hear that Brandon provides thorough and knowledgeable service, making your visits stress-free. It's always reassuring to know that your vehicle is in the hands of a friendly and efficient team. We look forward to assisting you again!