Winston Marshall | Page 2

We had the best experience helping our kids purchase a good reliable Toyota Rav4. Everyone was friendly, helpful, and accommodating! We cannot say enough about our sales representative "Winston". He was k good reliable Toyota Rav4. Everyone was friendly, helpful, and accommodating! We cannot say enough about our sales representative "Winston". He was knowledgeable, experienced and just down to earth. He made us comfortable from the first interaction, and through the whole process. Thank you for your patience and kindness, we will be back and asking for Winston! More

Helpful 0

Report | Print

Winston has been our salesmen for years. He has always been straightforward and honest. Me and my husband consider him more as a friend than a salesman. We have bought many, many, many cars He has always been straightforward and honest. Me and my husband consider him more as a friend than a salesman. We have bought many, many, many cars from him and our experience is always great from the time we walk through the doors. Would totally recommend him to friends and family. More

Helpful 0

Report | Print

Customer satisfaction is a “selling point” only I bought a used 2017 Ford Mustang and the buying experience wasn’t bad. I actually really like the car. The sales men were nice but they’re salesman tr bought a used 2017 Ford Mustang and the buying experience wasn’t bad. I actually really like the car. The sales men were nice but they’re salesman trying to make a sale…so that part. Well I purchased a vehicle that I was aware of having minor cosmetic body damage that could easily be fixed at home for little to no cost. That damage was disclosed up front before viewing the car in person. No deal breaker for me. The car was dirty when I test drove it so I failed to see the overspray on the hood and the trunk of the car. I discovered that when they washed the car and brought it to me to drive home. Not to mention the overspray was very textured. They said bring it back for a buff. Well I did that and it can’t be buffed out. The salesman knew this when I mentioned it to him and he deterred me immediately from getting it painted because it would go in my Carfacts and that was basically the end of the discussion. Have not been able to discuss what other options I have with anyone because I have been passed around and ignored and no one will return my calls. The very next day the backup camera messed up. I notified the salesman and he said bring it in. It was “allegedly” looked at and deemed okay. Well 2 weeks later it is still messing up and I found out it has a recall on it. Yes I am at fault for not noticing overspray on a dirty car but they are just as guilty for non disclosure. I have real concerns and I have attempted to contact both the salesmen and the customer service representative, Winston and Laura. Laura won’t answer the phone or return my call. Winston won’t answer the phone and rarely returns texts. I’d appreciate some type of olive branch extension to show ownership of the mistake and make sure I remain a happy customer but I’ve gotten nothing but the run around. The aftermath has truly made this a horrible buying experience because I feel like I was duped. They sold me a secretly wrecked, overpriced vehicle that they knew had underlying issues. I definitely will not buy from here again. After my 60 day is up, they will not be serving my vehicle either. I rated the employees low because they are the ones ignoring my calls and concerns. I didn’t give a 1 star because they were nice when they did respond. More

Helpful 0

Report | Print

Salesman (Winston Marshall) was friendly, cognizant of customer’s time, and very knowledgeable about vehicle. Service after the sale was phenomenal. Dealership was clean and hospitable. customer’s time, and very knowledgeable about vehicle. Service after the sale was phenomenal. Dealership was clean and hospitable. More

Helpful 0

Report | Print

Customer service was great helped me find what I was looking for with a great deal looking for with a great deal More

Helpful 0

Report | Print

Winston helped my wife and I get a great deal on a pre owned truck. He was super patient and accommodating. owned truck. He was super patient and accommodating. More

Helpful 0

Report | Print

Great dealership everyone was friendly and professional. Winston did a great job handling the demonstration to the delivery. He is a very professional salesperson. Very easy stress free purchase. I will be Winston did a great job handling the demonstration to the delivery. He is a very professional salesperson. Very easy stress free purchase. I will be back. More

Helpful 0

Report | Print

Landers went above and beyond to make my deal happen. One of the best experiences I've had purchasing a vehicle. This was my second purchase with them. They know how to treat people. I'll definitely be One of the best experiences I've had purchasing a vehicle. This was my second purchase with them. They know how to treat people. I'll definitely be dealing with them again in the future. Would like to say a very special Thanks to my salesman Winston. He is very professional and personable. He definitely knows the business. Thanks again for everything. I love my new Ram. Extremely satisfied customer, Ronald C. More

Helpful 0

Report | Print

The staff was thorough and upfront about everything. I appreciated how nice and polite everyone was. I appreciated how nice and polite everyone was. More

Helpful 0

Report | Print

Very misleading sales tactics, false advertising, horrible sales people. Worst of the worst I've ever experienced.. horrible sales people. Worst of the worst I've ever experienced.. More

Helpful 0

Report | Print