Yvonne Russell | Page 176

Awesome! My service advisor was knowledgeable, courteous and very patient. This was my first experience and one of the best that I have had in any service depa My service advisor was knowledgeable, courteous and very patient. This was my first experience and one of the best that I have had in any service department. We are off to a great start! More

by dsbryant3 Verified Customer Verified Customer

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1st time at Jackson Acura I brought my 2007 Acura TSX in for routine maintenance. Yvonne provided great service and helped identify intermittent issues with the TPMS sensor sys I brought my 2007 Acura TSX in for routine maintenance. Yvonne provided great service and helped identify intermittent issues with the TPMS sensor system. I will definitely return in the future. More

by shtsx07 Verified Customer Verified Customer

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1st time at Jackson Acura I brought my Acura RDX in for routine maintenance. Yvonne provided great service and I will be back for my future car needs. Made use of the shuttl I brought my Acura RDX in for routine maintenance. Yvonne provided great service and I will be back for my future car needs. Made use of the shuttle which was quick and easy! More

by wkitch23 Verified Customer Verified Customer

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Head Lamp and Brake Repair The service was very accommodating and above my expectations while my vehicle was being repaired. They even gave me a rental car to go on my trip ove The service was very accommodating and above my expectations while my vehicle was being repaired. They even gave me a rental car to go on my trip over the holidays because they couldn't get the part in before I needed to leave. No extra charge! Plus, I wasn't putting the miles on my vehicle. Repairs were completed while I was on my trip and my car was ready when I got home. Excellent service. More

by Chris123 Verified Customer Verified Customer

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Poor communication Was not contacted in a timely manner after service was completed. When I called, I was on hold for 10 minutes, then transferred to another service re Was not contacted in a timely manner after service was completed. When I called, I was on hold for 10 minutes, then transferred to another service rep. Very poor first experience with service. Bought my 2018 MDX in August. More

by dlamarche Verified Customer Verified Customer

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Oil change/routine Once again another great visit. Thank you Yvonne for such professionalism. Yvonne made sure I had everything I needed and she went the extra mile to h Once again another great visit. Thank you Yvonne for such professionalism. Yvonne made sure I had everything I needed and she went the extra mile to have a tech check on some other concerns. More

by kjabdulk58 Verified Customer Verified Customer

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Excellent people I have dealt with Jackson Acura for 6 plus years. Paul Silverman is always honest and dependable and great to help me find the right vehicle that meet I have dealt with Jackson Acura for 6 plus years. Paul Silverman is always honest and dependable and great to help me find the right vehicle that meets both my needs and prici point. It was my first experience with Yvonne in December but she was very helpful and prompt with getting me in and out of service. More

by elainecompton511 Verified Customer Verified Customer

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Top notch Service was excellent. All details were explained and results were provided electronically. The car was ready when promised. Definitely recommend Yvon Service was excellent. All details were explained and results were provided electronically. The car was ready when promised. Definitely recommend Yvonne and Jackson Acura to others. More

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Good service No complaints, good service. Recommend dash and counsel area wipe down as part of car wash service. Overall, quick and timely. Can see their dedica No complaints, good service. Recommend dash and counsel area wipe down as part of car wash service. Overall, quick and timely. Can see their dedication. More

by REDDYKC1229 Verified Customer Verified Customer

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Above and beyond! Ran over a curb and blew a tire and live in Buckhead. My car was in a place where a tow truck could not enter and Of course there are no spare tires Ran over a curb and blew a tire and live in Buckhead. My car was in a place where a tow truck could not enter and Of course there are no spare tires in the newer cars! They brought a tire off a loaner down to me from Alpharetta and put it on my car. Took my rim and tire back to the dealership and and put my new tire on. I just drove to the dealership and they put my new tire and old rim back on. What service! More

by HOPPEPKJ1 Verified Customer Verified Customer

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