Zach Claybrooks | Page 18
Service Manager
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
431 Reviews
Write a Review431 Reviews of Zach Claybrooks
December 11, 2024
I had bought 4 new tires about a month ago and I noticed some shaking while I drive. I took it in to have the tires re-balanced and they found a bad tire. They replaced and now all is good. some shaking while I drive. I took it in to have the tires re-balanced and they found a bad tire. They replaced and now all is good. More
Other Employees Tagged: Costas Hernandez
December 07, 2024
Experience was great, I appreciate the help and assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! More
Other Employees Tagged: Katie Fuller, Costas Hernandez, Jeff Silvers, Brent Stump
December 06, 2024
My representative was not readily accommodating when I questioned my bill against what I physically saw what was done. I was charged for services not rendered. I had to push pass her and demanded to speak questioned my bill against what I physically saw what was done. I was charged for services not rendered. I had to push pass her and demanded to speak with the supervisor who removed charges from my bill that he confirmed was not done upon inspection of the vehicle. …If a service is not done don’t insist that the customer pay and physical verification not done. … More
Other Employees Tagged: Renae,
November 24, 2024
Thank you for changing my oil in my 2010 FJ cruiser. I was worried about the oil and you took care of it I was worried about the oil and you took care of it More
Other Employees Tagged: Austin Meek, Katie Fuller, David Cobb, Carlos Ortega, JC Cooper, Costas Hernandez, Simon Chan, Jeff Silvers, Bob Nascimento
November 24, 2024
Everytime I am here they treat me like family. Literally like a family member. I was took care at the highest level and always will return and continue to recommend sales and service to people aro Literally like a family member. I was took care at the highest level and always will return and continue to recommend sales and service to people around me. More
Other Employees Tagged: Austin Meek, Carlos Ortega, Costas Hernandez, Merrick Shaw, Gregory Munroe, Manny Alcantara, Simon Chan, Brent Stump , Todd Pluger
November 19, 2024
It was a pleasure to be at the Conn County Toyota. Thank you very much. Thank you very much. More
Other Employees Tagged: Bryce Perryman, Andrew Carter
November 15, 2024
Jeff Silvers and his team do outstanding work - on a consistent basis. I plan to return for my future service needs. Roger Hyde consistent basis. I plan to return for my future service needs. Roger Hyde More
Other Employees Tagged: JC Cooper, Jeff Silvers
November 11, 2024
David Cobb was awesome. Took care of everything and had me out in no time Took care of everything and had me out in no time More
Other Employees Tagged: David Cobb
November 10, 2024
Had tire light issue. Wanted to talk to the technician about the service he performed. Wasn't allowed. Said put air in tires and light went out. I had already done that at Wanted to talk to the technician about the service he performed. Wasn't allowed. Said put air in tires and light went out. I had already done that at home based on the cars label of 35 pounds psi of what service desk had told me.. Tires say 51 pounds psi. Wanted to know how to use the tire reset button. Service manager told me what the tech said and didn't know what else he could but couldn't answer the technical question. After service was completed I drove 30 miles and the light came on. Since then i put 40 pounds psi in each tire and the light went off. I will never use your service dept. and never ever buy a car from your dealership again. Customer needs to come first. More
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