Zach Orndorff

Scheduled online simple recall upgrade. Waited at location. Attentive service personnel. We'll return for oil change and tire rotation. Enjoying purchase from and serviced by Front Roya Waited at location. Attentive service personnel. We'll return for oil change and tire rotation. Enjoying purchase from and serviced by Front Royal Ford. More

by trgrid.63 Verified Customer Verified Customer

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Great Service Department and technicians and always pleased with the service done on our vehicles. pleased with the service done on our vehicles. More

by chief21 Verified Customer Verified Customer

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Small town feel with high customer and service quality standards. Appreciate the parts and service team. They take pride in their work and company/products. standards. Appreciate the parts and service team. They take pride in their work and company/products. More

by william Verified Customer Verified Customer

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did not perform requested state inspection as part of routine service. total lack of communication routine service. total lack of communication More

by dana27 Verified Customer Verified Customer

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I took my vehicle in for an oil change and they told me something was wrong with my vehicle and it would cost $1400 to fix 7 hours of labor. I took to another place and they looked at what was told to me a something was wrong with my vehicle and it would cost $1400 to fix 7 hours of labor. I took to another place and they looked at what was told to me as wrong with my car and confirmed there was nothing wrong with my vehicle. I feel like they were trying to find an issue and charge me for something not necessary. This is not the first time they have done this with my vehicles. More

by STEPHANIENOREEN31 Verified Customer Verified Customer

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Prompt service given a explanation of the warranty work. Picked up the day part came in. Picked up the day part came in. More

by jcoates4 Verified Customer Verified Customer

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It was a lot faster than i was anticipating so i really appreciate that! Got the call about an hour after drop off :) appreciate that! Got the call about an hour after drop off :) More

by pestopestopresto Verified Customer Verified Customer

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They always do what they say and when they say. Very courteous and helpful staff. Very courteous and helpful staff. More

by DAVID.L.JOBSON Verified Customer Verified Customer

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You can expect nothing but excellence every time you walk into this dealership for service, and this time was no exception! Even for a simple State Inspection work, the level of customer appreciation is bar into this dealership for service, and this time was no exception! Even for a simple State Inspection work, the level of customer appreciation is bar none, STILL the BEST was displayed by the Service Consultant (Ms. Shelley Bailey...and previously, Ms. Laurel,. as well as Mr. Zach O! :) More

by David O. Verified Customer Verified Customer

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Service was very friendly and kept in touch with me about what was needed as well as the cost of the required repairs. Completed repairs on time as promised and stayed in touch. 100% satified! what was needed as well as the cost of the required repairs. Completed repairs on time as promised and stayed in touch. 100% satified! More

by FRANK.SORGE Verified Customer Verified Customer

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