Zinaida Bajramovic
Zinaida Bajramovic at Autohaus BMW

Zinaida Bajramovic | Page 15

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
216 Reviews
4.8

216 Reviews

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216 Reviews of Zinaida Bajramovic

February 02, 2024

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Employee Rating

I was given the run around just to get a flat tire fixed. Highly Unacceptable. More

by kay kay
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Service Time
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Recommend Dealer
No
Apr 02, 2024

Autohaus BMW responded

We understand now that you were frustrated. We tried to accommodate you the best we could and as quickly as we could, but you were unhappy. We are sorry, despite everything getting rectified that you are still unhappy. We are family owned and in business for over 55 years, great customer service is our number one priority. We really wish this would have been a better experience for you.

Mar 03, 2024

kay kay responded

First of all you’re a liar and secondly I’ll never do business with you guys. I have the estimate for one tire you guys sent me. I had to call my husband to speak with you because you offered me one tire. I have proof so don’t sit and lie. My review is accurate and i guess i hit pot holes on the highway very often in Illinois and have to have my car towed to St. Louis being that i don’t even live in your area. My husband will never ever lie and say that about me because he handles all of my car business. You’re a joke and your dealership is a joke. I have no communication with you guys other than when you offered me to come back days later for my car. I then contacted my husband to speak to you because you wouldn’t even give me courtesy to listen to my issue. You’re nuts to be lying and I have my proof. I keep my txt messages forever so my correspondence with Brittany I do have as well about 1 tire. My husband had to get you to outsource the tire because you told me you only had one and that’s all you had. I called my husband crying because you only wanted to prove me one and my alignment would have been totally unbalanced. You seem to have taken my review personally and it shows how unprofessional you guys really are. Buyer beware.

February 02, 2024

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Very caring and personable people. Extremely service oriented with knowledge of the my car. Having always been willing to accommodate to the best of their ability and communicate in a More

by TerryJLondon
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Recommend Dealer
Yes

Other Employees Tagged: Nick Markovic , Joe Emerson

Feb 05, 2024

Autohaus BMW responded

Terry, on behalf of Autohaus BMW, I would like to thank you for using us for service, and your feedback is appreciated. Please come visit us again soon!

January 29, 2024

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I love Autohaus BMW. They take such good care of their clients. I always trust their work More

by Mamacat0511
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Recommend Dealer
Yes
Jan 30, 2024

Autohaus BMW responded

Thank you for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 24, 2024

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Excellent service nice people I will continue getting my car serviced there ! Keep up the Good Work More

by Sanford.antoine
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Recommend Dealer
Yes
Jan 29, 2024

Autohaus BMW responded

Thanks for the review! We're thrilled that you were satisfied with our services. If there is anything else we can do, please let us know!

January 21, 2024

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Nice clean facility. Have done business and purchased many BMW’s from Autohaus. Services are getting pricey like everything else. Brake fluid and oil change ran over $500 More

by Jengrossman1
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Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thanks for the review! Thank you for taking the time to share your experience.

January 18, 2024

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Everything about my experience at Autohaus was flawless! !! I highly recommend them over any other dealer. Thank you! More

by Carrie Hackett Woolsey
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Recommend Dealer
Yes

Other Employees Tagged: Patti Kupfer

Jan 19, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are thrilled to hear about this experience, and thank you for the future referrals!

January 13, 2024

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Excellent service; brought car in for oil change and was accomplished within hour half and car was washed and cleaned before returning it to me Very satisfied More

by jimbrasfield
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Recommend Dealer
Yes
Jan 16, 2024

Autohaus BMW responded

Thank you for the review! We are pleased to know about your positive experiences with us We are grateful to have such a positive staff. Thank you for choosing Autohaus BMW!

January 12, 2024

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I was impressed for their level of service. I have been a customer of them for a few years and all of my family vehicles, and each time they bring their level of service up, including deliverin More

by estebanxsanch
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Recommend Dealer
Yes
Jan 12, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We strive to be as prompt and accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us . Thank you for choosing Autohaus BMW, we look forward to seeing you again!

January 07, 2024

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Employee Rating

Service is scheduled and completed with high quality, everything is good including courtesy service, got battery replacement discount, thank you for your Job. More

by George Guo
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Recommend Dealer
Yes
Jan 08, 2024

Autohaus BMW responded

George, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 04, 2024

Dealership Rating
Employee Rating

Awesome staff as always! !! Thank Mr.Todd for leading such a great team of advisers and service dep. Thanks for going above and beyond! More

by Flori Rr
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Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thanks for the review! We'll pass along your responses to our team.

Mar 27, 2024

Flori Rr responded

No, thank you guys for all you do!

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