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Zinaida Bajramovic

Overview Reviews (223) Inventory (217)

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Zinaida Bajramovic

Zinaida Bajramovic | Page 15

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8

223 Reviews

Overview Reviews (223) Inventory (217)

4.8

223 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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223 Reviews of Zinaida Bajramovic

November 14, 2024

Dealership Rating

Employee Rating

Autohaus got me in and out for service quickly and got the job done right! All the Autohaus employees were professional and friendly. Service advisor Patti Kupfer is amazing, Brandon Pittman in sales is t the job done right! All the Autohaus employees were professional and friendly. Service advisor Patti Kupfer is amazing, Brandon Pittman in sales is the best and Dani at check-out knocked it out of the park! More

by Doug1234

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brittany Weiss , Patti Kupfer, Dani, Doug and Brandon

Nov 14, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

October 10, 2024

Dealership Rating

Employee Rating

3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun I would never recommend to anyone under the sun More

by Ihate

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Brittany Weiss , Patti Kupfer, Trey Starnes

Oct 28, 2024 -

Autohaus BMW responded

We are sorry for your inconvenience and do try to attend to emergencies in the order received. We are not sure what happened, but we are sorry.

April 16, 2024

Dealership Rating

Employee Rating

The service department does a great job in scheduling and explaining necessary maintenance. Very outstanding waiting area. explaining necessary maintenance. Very outstanding waiting area. More

by GTNoce

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Bob Dedert, Todd Cherry, Brittany Weiss , Joe Emerson

Apr 16, 2024 -

Autohaus BMW responded

We're extremely happy that you had a positive feedback. We strive to give our best to help customers , and it keeps us motivated to exceed expectations!

March 11, 2024

Dealership Rating

Employee Rating

Great START to finish! Very cordial, considerate and caring. Will keep coming back for service! I highly recommend! Very cordial, considerate and caring. Will keep coming back for service! I highly recommend! More

by Jhunt1432

Recommend Dealer

Yes

Mar 11, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate the kind and considerate words and look forward to working with you again.

February 28, 2024

Dealership Rating

Employee Rating

Awesome service! !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip a lots of stress and time. Their cars would go first through their awesome mechanics before putting them on the lot. Lesson learned. Thanks again from their employees that greet you to their owners...... More

by Flori Rr

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Clem, Todd Feuerhaken, Brittany Weiss

Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate that very much:)

Mar 27, 2024 -

Flori Rr responded

Much deserved......Nothing but the truth!

February 27, 2024

Dealership Rating

Employee Rating

Excellent service from start to finish! ! Professional and knowledgeable with my car. Provided real time updates and ensured I was in and out quickly. ! Professional and knowledgeable with my car. Provided real time updates and ensured I was in and out quickly. More

by Jill.gerretsen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 28, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

February 15, 2024

Dealership Rating

Employee Rating

Visiting Autohaus BMW is always a pleasant experience. The dealership is quiet, calming and attractive. The employees are courteous, friendly and professional. We have never had a poor experience at A The dealership is quiet, calming and attractive. The employees are courteous, friendly and professional. We have never had a poor experience at Autohaus. More

by robynsobo64

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Feuerhaken

Feb 20, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

February 02, 2024

Dealership Rating

Employee Rating

I was given the run around just to get a flat tire fixed. Highly Unacceptable. Highly Unacceptable. More

by kay kay

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Brittany Weiss , Patti Kupfer, Trey Starnes

Apr 02, 2024 -

Autohaus BMW responded

We understand now that you were frustrated. We tried to accommodate you the best we could and as quickly as we could, but you were unhappy. We are sorry, despite everything getting rectified that you are still unhappy. We are family owned and in business for over 55 years, great customer service is our number one priority. We really wish this would have been a better experience for you.

Mar 03, 2024 -

kay kay responded

First of all you’re a liar and secondly I’ll never do business with you guys. I have the estimate for one tire you guys sent me. I had to call my husband to speak with you because you offered me one tire. I have proof so don’t sit and lie. My review is accurate and i guess i hit pot holes on the highway very often in Illinois and have to have my car towed to St. Louis being that i don’t even live in your area. My husband will never ever lie and say that about me because he handles all of my car business. You’re a joke and your dealership is a joke. I have no communication with you guys other than when you offered me to come back days later for my car. I then contacted my husband to speak to you because you wouldn’t even give me courtesy to listen to my issue. You’re nuts to be lying and I have my proof. I keep my txt messages forever so my correspondence with Brittany I do have as well about 1 tire. My husband had to get you to outsource the tire because you told me you only had one and that’s all you had. I called my husband crying because you only wanted to prove me one and my alignment would have been totally unbalanced. You seem to have taken my review personally and it shows how unprofessional you guys really are. Buyer beware.

February 02, 2024

Dealership Rating

Employee Rating

Very caring and personable people. Extremely service oriented with knowledge of the my car. Having always been willing to accommodate to the best of their ability and communicate in a Extremely service oriented with knowledge of the my car. Having always been willing to accommodate to the best of their ability and communicate in a professional yet friendly manner. More

by TerryJLondon

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Markovic , Joe Emerson

Feb 05, 2024 -

Autohaus BMW responded

Terry, on behalf of Autohaus BMW, I would like to thank you for using us for service, and your feedback is appreciated. Please come visit us again soon!

January 29, 2024

Dealership Rating

Employee Rating

I love Autohaus BMW. They take such good care of their clients. I always trust their work They take such good care of their clients. I always trust their work More

by Mamacat0511

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Brittany Weiss , Steve Emerson, Patti Kupfer, Trey Starnes, Bob Diedert

Jan 30, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

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