Zubair Karim | Page 10

Great people and great service!!!!! From the moment I walked and I felt very comfortable everyone there was very helpful little Tribune service they fully service my vehicle I was very s From the moment I walked and I felt very comfortable everyone there was very helpful little Tribune service they fully service my vehicle I was very satisfied even when we went up to the showroom the general manager Alex came up to me and make sure that I was being taken care I have 2 Toyota's I would recommend buying a car her and doing all the service here also!!!!!!! More

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Excellent Customer Service Great seamless service at all levels. Was greeted with warmth and cordially from all members of the dealership. General manager who was busy working o Great seamless service at all levels. Was greeted with warmth and cordially from all members of the dealership. General manager who was busy working on the floor took the time to introduce me to all pertinent members of his team. Sensed dedication to cater to the needs of the customer. Definitely recommend this dealership to my family and friends. I look forward to another quality experience as I bring the car for service in near future. And of course as they say "Who could ask for anything more - TOYOTA!" More

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Terrible and misleading customer services Terrible customer service was experienced during a vehicle return due to undisclosed major auto body defects ! This dealership is not to be taken at t Terrible customer service was experienced during a vehicle return due to undisclosed major auto body defects ! This dealership is not to be taken at their word!! More

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Sales team The entire sales team headed by general sales manager Alex Syed is amazing and the BEST most competent sales team l have had the working with for 20 p The entire sales team headed by general sales manager Alex Syed is amazing and the BEST most competent sales team l have had the working with for 20 plus years! More

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Got a new car The salesman we worked with, Phil Brackmann, was really great. He helped to move the process of getting a new lease vehicle along and was very unders The salesman we worked with, Phil Brackmann, was really great. He helped to move the process of getting a new lease vehicle along and was very understanding of our conditions. The manager, Zubair Karim, on the other hand, did not listen when we said we did not have money to put down towards the lease. This made the process take longer as he had to go back and recalculate our deal since he had only calculated it with consideration of us putting money down on the car. He acted as if I was playing a bargaining game with him when I told him I did not have money to put down and questioned me several times about this. I found this very annoying as I just wanted to expedite the process and was not interested in playing games. More

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Great! When I walked in I asked for Elyza. Elyza directed to me a saleswoman by the name of Sam. Sam was patient with me and inquired about what I was lookin When I walked in I asked for Elyza. Elyza directed to me a saleswoman by the name of Sam. Sam was patient with me and inquired about what I was looking for and what I absolutely had to have in my vehicle and what I could do without. We test drove 3 vehicles, which were all of the ones I had interest in. Once I made a decision Sam went and got Phil. Phil came in and began to run numbers after we spoke about what I wanted my price to look like. Upon his return he had an awesome deal for me with a great trade-in price, interest rate and payment and I was very pleased. I was able to walk out with a 2016 Camry that only had 103 miles on it and I was able to get the things that were most important to me. Kurt discussed how I would use my remote starter and explained in great detail. Zubir will be responsible for the install of my leather seats, I'm sure he will do a fantastic job. The last person I spoke with was Joe, he showed me how to use all the great features in my new Camry. At least I thought Joe would be the last person. I realized the next day that once I left I forgot to retrieve my things out of the glove box of the old vehicle. I called back and spoke with Cesar. When I arrived to pick them up, he placed them in a nice box for me. I appreciate the wonderful customer service I received at Oakbrook Toyota. I will definitely refer my friends and family to this dealership in the future. You guys do an amazing job! Keep up the good work and thank you again! More

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Fast and friendly service Doug Macias was extremely helpful in finding the exact car to meet our needs. The entire staff was also very friendly and made the buying process very Doug Macias was extremely helpful in finding the exact car to meet our needs. The entire staff was also very friendly and made the buying process very easy. More

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Great, no hassle and friendly experience Zubair and Alex did a great job in providing a pleasant car leasing experience. No hassle or games. Both were very responsive. But most importantly, T Zubair and Alex did a great job in providing a pleasant car leasing experience. No hassle or games. Both were very responsive. But most importantly, THEY LISTENED. I knew what I wanted and how I wanted to lease the Avalon Hybrid. They got it and presented valuable options to get me into the car I wanted. Definitely got a new long term customer out of me. More

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Sales man He was very nice and friendly he was willing to help me out with my needs and with the deal he was gentile and happy to serve me choosing the color st He was very nice and friendly he was willing to help me out with my needs and with the deal he was gentile and happy to serve me choosing the color style and every little detail thanks! More

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Our experience was spectacular awesome with Mr. Zubair karim It was my first experience buying a car form Oakbrook Toyota. At some point I lost hope of buying a car between the buying process. Only because of M It was my first experience buying a car form Oakbrook Toyota. At some point I lost hope of buying a car between the buying process. Only because of Mr. Zubair Karim I got a car that I always wanted stuff that I needed in my car. He is a awesome dealer because he took care of everything (buying process) just like a parent. When we ask something to our parent they do their best to get it done for us. Me and my family are really thankful for the work he had done for us. Thank you Mr.Zubair Karim. Really Appreciated!!! More

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