Klaben Ford Lincoln

Good friendly sevice Fast and friendly service ! Mona Crooksis is always out going and helpful! I just enjoy the experience of bringing my car in for service because I 'm Fast and friendly service ! Mona Crooksis is always out going and helpful! I just enjoy the experience of bringing my car in for service because I 'm waited on as soon as I drive in, and if Mona is busy with a customer someone else will start to check the fluids and tires on my car to help keep things running smoothly !!!! More

A Wish Fulfiled I just today bought my "Dream Car". My friend and I had made plans to purchase a Ford Mustang. I wanted a convertible, he relented. However, after I just today bought my "Dream Car". My friend and I had made plans to purchase a Ford Mustang. I wanted a convertible, he relented. However, after several illnesses and eventual death, I had laid that dream to rest. This summer, Doug Carter (personal friend and my car person) called me to tell me of a Mustang Convertible in the showroom that had been discounted. I stopped in to take a look, and after crunching numbers, I found that the lease payments would be too expensive. In early August while having an oil change on my Ford Fusion, I was shocked to see the car still there. I did a little daydreaming and walked away. Last Friday, I went to see Doug and bought the car, but did not pick it up until today. I love my car. More importantly, I appreciate the advise and professionalism of my salesman and friend. No high pressure at any part of this journey. Everything was explained to me, and all my questions were answered. I expected to be at the dealership for most of the morning, but Doug had everything all filled out and ready to go. In a little over an hour, I was on the road. Thank you, Doug, for the excellent service and support all along the way in this transaction. See you in December to work on a lease for my Fusion. Thanks so much. More

Roscoe! Roscoe came to the rescue! I was in need of a new car that fit my situation and Klaben made it happen. They are honest and straight forward. They don' Roscoe came to the rescue! I was in need of a new car that fit my situation and Klaben made it happen. They are honest and straight forward. They don't waste your time. If you're not going to Klaben in Kent you're doing it wrong. Ask for my man Roscoe, he will get you set up!! More

Low pressure salesman very smooth deal We stopped to look at a mkx lincoln,ended driving one home. Very unusual for us to deal this fast. Bob Pataskala was very knowledgeable and pleasant We stopped to look at a mkx lincoln,ended driving one home. Very unusual for us to deal this fast. Bob Pataskala was very knowledgeable and pleasant to deal with. We will be repeat customers. Thanks Chuck & Dolly More

Wonderful Service I can't say enough about the wonderful service I received recently at Klaben Ford in Kent. It was such a pleasure to work with Kyle Sott. He was f I can't say enough about the wonderful service I received recently at Klaben Ford in Kent. It was such a pleasure to work with Kyle Sott. He was friendly and very knowledgeable . He kept in good communication with me throughout the process, keeping me updated on the work involved. Thanks to Kyle and the Klaben team! More

Great Job! Great customer service, very friendly and helpful! My family has been buying from Klaben for years and plan on keeping it that way! Thanks for everyth Great customer service, very friendly and helpful! My family has been buying from Klaben for years and plan on keeping it that way! Thanks for everything. More

Excellent Service Mona Crooks assisted me with the service of my car. She kept me updated throughout the process. She is always very knowledgable, informative, and prof Mona Crooks assisted me with the service of my car. She kept me updated throughout the process. She is always very knowledgable, informative, and professional in her job whenever I have brought any of my vehicles for routine and other maintenance issues. More

Great service, process, and value Klaben Ford offered a great deal on my certified pre-owned vehicle. Chris Moldas is very friendly and worked hard to ensure the process of purchase w Klaben Ford offered a great deal on my certified pre-owned vehicle. Chris Moldas is very friendly and worked hard to ensure the process of purchase was smooth and uncomplicated, handling all details to make my experience more comfortable. I got an excellent car at a great price and all the people at Klaben were wonderful- especially Chris. More

Great job Management was willing to work with my budget and they were able to help me get into the car i liked for the payment that i could afford. Everyone in Management was willing to work with my budget and they were able to help me get into the car i liked for the payment that i could afford. Everyone in the dealership was very kind and made my experience as pleasent as can be. Car shopping can really get my anxiety pretty high, and they were able to make the experience as smooth as possible. More