Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,541 reviews
Happy customers! We went to Klaben to look at a 2016 MKZ, Nate was polite, knowledgeable and supportive. We purchased a 2016 MKZ and we couldn't be happier with the c We went to Klaben to look at a 2016 MKZ, Nate was polite, knowledgeable and supportive. We purchased a 2016 MKZ and we couldn't be happier with the car and the entire experience, thanks to Doug for his added assistance! More
outstanding experience again We have bought several cars from Dave Mott. He is professional, experienced, and knowledgeable about what we want. We have recommended Dave to other We have bought several cars from Dave Mott. He is professional, experienced, and knowledgeable about what we want. We have recommended Dave to other people looking for a car. More
Terry is amazing!! Love coming to Ford and working with Terry. All he wants to do is find the right car at the right price for you! Thanks again Terry love my new Fusion Love coming to Ford and working with Terry. All he wants to do is find the right car at the right price for you! Thanks again Terry love my new Fusion. More
Service Mike and his team went above and beyond…as always! Even deciphering my note of what was wrong with my truck. Not an easy task!!!! Mike came in under Mike and his team went above and beyond…as always! Even deciphering my note of what was wrong with my truck. Not an easy task!!!! Mike came in under my husbands estimate on price (always a good thing!) and quicker than I thought to finish, even with ordering parts. Everyone in service department is very friendly and looks out for each other's customers. I think I was asked by everyone passing if I had been helped yet. Always a good feeling dropping off your truck and being in a positive and friendly environment. More
Very positive experience! As a longtime Klaben Ford customer (35+yrs.) my regular sales associate retired and I had the pleasure of working with Tyler. This is how car buying s As a longtime Klaben Ford customer (35+yrs.) my regular sales associate retired and I had the pleasure of working with Tyler. This is how car buying should be, with the internet changing the landscape, I found a hassle free no nonsense car buying experience. Tyler was not pushy and I found him honest, trustworthy, and very knowledgeable! I highly recommend him and will seek him out in the future! More
Mudflap Klaben installed new mudflats and took care of one issue in the interior of vehicle in a reasonable amount of time with no additional delay or cost Klaben installed new mudflats and took care of one issue in the interior of vehicle in a reasonable amount of time with no additional delay or cost More
lincoln continental The best car buying experience I ever had. Our salesman Doug Carter was both knowledgeable and friendly. We got to talk with the owner Rich Klaben w The best car buying experience I ever had. Our salesman Doug Carter was both knowledgeable and friendly. We got to talk with the owner Rich Klaben which my husband and I never ever experienced in all the cars we have bought. All the dealing was done via the phone or computer since we do not reside in Ohio. None of the Lincoln dealers in PA was willing to deal with out and accept our offer or they were not giving enough money for my trade. The car is exceptional. I feel like a queen when I am driving it. I've only had the car for one week and I have had two men approach me and ask if they can look at the car and both replied it is awesome. I agree. More
Worst Day Turned into BEST Day! My husband and I had gone to another dealership an hour away to look at a Ford Edge and ended up leaving very disappointed. We then looked around the My husband and I had gone to another dealership an hour away to look at a Ford Edge and ended up leaving very disappointed. We then looked around the area at other Ford Edges on cars.com and found one at Klaben Ford Lincoln. We decided to stop and are so glad we did! We met with Matt who was nothing but excellent to us. He went over everything we needed to know about the car including what had been worked on and then showed us the car fax. He made sure that he wasn't leaving anything out. Jim also helped us in deciding if this car was the right one or not for us. Then, once we decided to make the purchase Matt spent time going over the car again showing us all the features it had to offer. We are very pleased and will definitely be going back to Klaben in the future! More
Knowledge and service The people at Klaben knew their vehicles, they were able to answer all my questions, and were very reasonable to deal with. They did their best to mak The people at Klaben knew their vehicles, they were able to answer all my questions, and were very reasonable to deal with. They did their best to make me happy and give me more information than I could really absorb, but wanting to touch on all key items that are important. Never felt rushed or pressured at any time. More
Service of F-150 Taking my Ford F-150 in for service is always a pleasant experience. My salesman Dave Mott is always accommodating in fitting me in on my busy schedul Taking my Ford F-150 in for service is always a pleasant experience. My salesman Dave Mott is always accommodating in fitting me in on my busy schedule. More