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Capital Ford of Wilmington
Wilmington, NC
1,056 Reviews
Capital Ford of Wilmington has been serving the Wilmington, North Carolina area since it was founded by Capital Automotive Group in 2003. Doug Barbour has been the Managing Partner since its beginning. Our award-winning customer service, coupled with our large inventory and low prices, are the reasons our customers keep coming back, again and again. Whether you are looking for a new or used vehicle, Capital Ford of Wilmington is eastern North Carolina’s largest Ford dealership. We also offer service and parts performed by factory certified Technicians. We have four mobile service vehicles that can perform on-site maintenance and most factory recalls. We also have a market leading Collision repair facility that works with most Insurance companies. Capital Ford of Wilmington supports the local community. Capital supports Make A Wish of North Carolina, The Harrelson Center Non-profit organization and The University of North Carolina Wilmington to name a few. We look forward to seeing you soon for any automotive needs you may have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,056 reviews
May 27, 2024
We were very pleased with your service. This service was about a Recall on Door Latches.. The customer service Rep. was very informative and kept us informed every step of the way .. Than This service was about a Recall on Door Latches.. The customer service Rep. was very informative and kept us informed every step of the way .. Thank you Capital Ford.. More
by AJONES45
Verified CustomerEmployees Worked With
Jason ?
Helpful May 26, 2024
Awesome group and wouldn’t buy anywhere else! !!! From sales to any service work needed I wouldn’t recommend anyone else.. !!! From sales to any service work needed I wouldn’t recommend anyone else.. More
by JBAUCOM0
Employees Worked With
May 25, 2024
Great experience! Paul was thorough, responsive, and walked me through the entire process. Great care by him and the entire team to make sure that I was pleased with Paul was thorough, responsive, and walked me through the entire process. Great care by him and the entire team to make sure that I was pleased with the vehicle and the sale. -Lincoln Navigator More
by JONATHON.SMITH77
Employees Worked With
Other Employees :
David- Manager and Mike Kulik - Service
May 25, 2024
Wonderful people to do business with. Honest, fare, and good selection of new and used vehicles. If you’re in the market go see them. You won’t be disappointed. Honest, fare, and good selection of new and used vehicles. If you’re in the market go see them. You won’t be disappointed. More
by Scm
May 25, 2024
Jeff is a great service manager and I have full confidence in his abilities and support. confidence in his abilities and support. More
by ROCCOWADSWORTH
May 25, 2024
Item missing from vehicle after service. Do not go extra mile for customer- car wash, vacuum etc. Do not go extra mile for customer- car wash, vacuum etc. More
by MSATTERFIELD
Employees Worked With
May 25, 2024
Jeff went above and beyond great to work with him Thank you for the service you for the service More
by apritchard
Employees Worked With
May 24, 2024
Very courteous, professional, punctual, and friendly. Even though my mkz is now 8yrs old, I am still get treated like a number one customer. Even though my mkz is now 8yrs old, I am still get treated like a number one customer. More
by Schance
