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Colonial Volkswagen of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
2,211 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,211 reviews

February 19, 2025

Picking up my car was efficient and pleasant. Staff were prepared for me and had all the paperwork ready to go! More

by sheilajamd
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Colonial Volkswagen of Medford responded

Thank you, Sheila, for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 19, 2025

The team was absolutely wonderful and so thoughtful every step of the way. When my vehicles issue didn't resolve after getting work done they were proactive about working with me in a caring way to help get More

by hd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Feb 19, 2025 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 12, 2025

Helped me out with an urgent issue when I was in a pinch. I really appreciate the work they do and the help and information they provide! More

by MRCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Swartz
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Feb 12, 2025 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Daniel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 10, 2025

The experience was good and the dealership was veey helpful and quick in processing the car and payment. More

by singal.sagarika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, Singal, and we hope to see you again!

February 09, 2025

Very friendly and efficient person. We had an amazing experience. Thank you for your time. More

by roxane.darbousset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Colonial Volkswagen of Medford responded

Thank you, Roxane, for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 07, 2025

Fantastic service with thoughtful and knowledgeable staff. Fast and honest servicing of my vehicle. They treat you fairly both in the showroom and service area. More

by Juno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2025

Professional, courteous and true to their word. Everything and everybody was straight forward easy going. More

by DWPOITRAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Please let us know if we can be of any more assistance.

February 05, 2025

Steve Warren did an awesome job helping me out today. Would recommend him to anybody More

by Mddeluca44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Colonial Volkswagen of Medford responded

It's fantastic to hear that Steve provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

February 01, 2025

I had a very good experience when buying a vehicle at colonial Volkswagen in Medford. Paul was honest and very helpful, he was enjoyable to deal with. I love my new to me used car! I love my Volkswagen a More

by chappy6616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Paul was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 30, 2025

Very quick and efficient car-buying process! They aren't pushy at all, and actually made the experience enjoyable More

by emmab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Colonial Volkswagen of Medford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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