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Klaben Ford Lincoln

Kent, OH

4.9
13,494 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 13,494 reviews

May 02, 2024

No pressure from salespeople easy to work with. Great experience look forward to working with them in the future More

by boblaura.Lingro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

I am extremely grateful that Klaben Ford Lincoln accepted me as a new customer, fitting with a fine vehicle that will fit my budget, comfort and travel needs. More

by numberswelding
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

This dealership was very easy to work with. The staff were responsive and it was easy to buy the car we wanted and they delivered it to our home!! More

by jamkmc62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I have been doing business with Klaben for over 40 years. They have always gone out of their way to make sure car purchases and maintenance are totally understood and if not, answer my questions until it is! More

by KDROCCO6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

We love our salesman Bo Stewart and Rassco and the dealership as a whole. Will recommend friends and family. More

by mwitte405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

David went above and beyond to make sure I was happy and get the exact truck I was looking for. More

by jamiescottw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Klaben Ford Lincoln responded

Jamie, It was so nice meeting you last week when you picked up your new truck. I wanted to thank you for taking the time to post a review of your recent experience at Klaben. We greatly appreciate your feedback. It helps us know how we are doing in providing the level of service our customers deserve, as well as areas needing improvement. I also want to apologize that we failed to deliver the level of service you expect and deserve when you put your trust in the Klaben team. On behalf of the entire Klaben team, I sincerely apologize for not providing a 5 Star Experience. I also want to thank you for putting your trust in Klaben to make things right going forward. Please contact me if there is anything I can do in the future. Myself and the entire Klaben team remain at your service. Thank you, Christine Klaben 330-673-3139 cklaben@klaben.com

May 01, 2024

My service writer Joe French does a great job of explaining and answering questions about the service being provided! More

by Tim123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Louis Polos was professional, knowledgeable, and great to work with during the entire sales process. Revawn in finance was great to work with too. More

by Anthony Hornbeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Revawn Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

VERY PLEASANT EXPERIENCE. HONEST, STRAIGHT FORWARD AND NO FUNNY STUFF. I WILL BE BACK TO PURCHASE AGAIN SOON. More

by tadwooster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Revawn Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Very nice, respectful & helpful. Got me in & out quickly. I appreciated all his help today More

by jnsmith7985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.