Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lombard Ford
Barkhamsted, CT
1,124 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,124 reviews
April 24, 2023
Very responsive on calling me back and was very nice to talk to. I will definitely refer her to my friends. talk to. I will definitely refer her to my friends. More
by Doug
Employees Worked With
Helpful April 18, 2023
Purchased my Ford Protect PremiumCARE warranty with help from Emma. She helped me decide what plan would work best for my driving habits and explained the benefits. The transaction was done over the phone a from Emma. She helped me decide what plan would work best for my driving habits and explained the benefits. The transaction was done over the phone and was very easy. Thanks Emma and Lombardi Ford. More
by Jfrances114
Employees Worked With
April 18, 2023
This is the second Ford Extended Service Plan that I’ve purchased in the last several months through Lombard Ford. I’m using Lombard Ford due to their ESP pricing and due to the honesty, courtesy, and prof purchased in the last several months through Lombard Ford. I’m using Lombard Ford due to their ESP pricing and due to the honesty, courtesy, and professionalism of Emma…a “Superstar” for Lombard Ford and the face of the dealership! Read my review from January 27, 2023, as well with my Ford Ranger ESP purchase. With this purchased it was to my best interest to cancel a Ford Explorer third party warranty plan with my local dealership (although I did have to pay a pro-rated fee) and reach out to Emma to purchase a much better coverage and longer term Ford Protect ESP. The ESP was a much better price that resulted in saving me several thousand dollars. As I said in my previous review, Emma has set the bar so high making it difficult for others to reach. So, if you’re looking for a great price for an ESP warranty and the absolute best Superstar to work with, look no further than Lombard Ford and ask for Emma. No dealership can beat the standard Lombard Ford and Emma has set! More
by Steve Arey
Employees Worked With
April 18, 2023
This is my third renewal with Emma will no go anywhere else. Easy to work with very helpfull. else. Easy to work with very helpfull. More
by new8
Employees Worked With
April 09, 2023
This is the third extended warranty I have purchased from Lombard Ford and Emma has been professional and easy to deal with. I checked around on prices and nobody could beat Lombard Ford. from Lombard Ford and Emma has been professional and easy to deal with. I checked around on prices and nobody could beat Lombard Ford. More
by Jody
Employees Worked With
April 07, 2023
This is our second renewal with Emma and Lombardi. You are only as good as your employees. Emma is the best!! So knowledgeable, courteous and professional, shoemakers it all easy!! So much better tha You are only as good as your employees. Emma is the best!! So knowledgeable, courteous and professional, shoemakers it all easy!! So much better than buying through a texas dealer. Thanks again!! More
by West1215
Employees Worked With
March 28, 2023
I purchased my second extended warranty for my 2015 Mustang yesterday from Emma Allen. She emailed me all the plans that were available and the pricing for each of them so when I called her to make the Mustang yesterday from Emma Allen. She emailed me all the plans that were available and the pricing for each of them so when I called her to make the purchase I knew exactly which one I wanted and the transaction was seamless. More
by Donyduck53
Employees Worked With
March 27, 2023
Drew and his team work seamlessly together! George and Rob always make me feel at home whenever I'm there! George and Rob always make me feel at home whenever I'm there! More
by MMANS
Verified CustomerEmployees Worked With
Other Employees :
George Fogarty, Rob Lombard, Mike Mans, John Cersoli
March 24, 2023
Changed the oil and repaired the window. Did the work while I waited. All set Did the work while I waited. All set More
by ejgutowski
March 24, 2023
Accessory parts ordered and in within a day. Easy appointment set for recall repair and install of all accessories. All work done quickly and professionally. First rate service in every way at L Easy appointment set for recall repair and install of all accessories. All work done quickly and professionally. First rate service in every way at Lombard Ford. More
by nofaux
