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Lombard Ford

Barkhamsted, CT

Overview
Employees
Reviews
Vehicles
4.7
1,126 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,126 reviews

March 24, 2023

Changed the oil and repaired the window. Did the work while I waited. All set More

by ejgutowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Lombard Ford responded

Isn't that the best way to receive service?! We're glad we got to accomplish that for you. Thank you sir for sharing with us. Your friends at Lombard Ford

Helpful
March 24, 2023

Accessory parts ordered and in within a day. Easy appointment set for recall repair and install of all accessories. All work done quickly and professionally. First rate service in every way at L More

by nofaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Lombard Ford responded

We try to make our quest's visit as painless as possible. ;) Sounds like we succeeded. Thank you so much for your patronage. Enjoy your vehicle. You're welcome to contact us for any reason. Your friends at Lombard Ford

Helpful
March 24, 2023

Emma was wonderful to do business with. A great asset to the dealership. If I am ever in Ct., will stop in to say hi! More

by 0311cpl68
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 19, 2023

First rate service. Thanks Emma ! There were significant changes to the Ford ESP Premium coverage since I first purchased it 8 years ago. What did not change was Emma' More

by TMG 2015 Fiesta SFE
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 14, 2023

Good team from the first contact through to delivery of the vehicle. No pressure tactics and willing to respond to questions. More

by SteveF
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Fogarty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Manns
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Mar 15, 2023 -

Lombard Ford responded

So happy to hear you were able to acquire the truck you wanted. It's a beauty! You should enjoy that truck for a long time. Should you have any future questions or concerns, you always welcome to contact us. Take care you two. Your friends at Lombard Ford

Helpful
March 13, 2023

The great job I have grown to expect! ! On time and under budget, can't beat that. More

by EMORRISON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
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Mar 15, 2023 -

Lombard Ford responded

Thank you SO much for letting us know how satisfied you are with our services sir. Always a pleasure to work with you. Until we see you again, stay safe. Your friends at Lombard Ford

Helpful
March 11, 2023

Excellent service, completed warranty repair as scheduled. Explained what was wrong and needed to be done for this repair. Very happy with the results. More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Lombard Ford responded

Thank you for sharing your Service experience William. We appreciate you and your business. Glad we could get your vehicle repaired as needed. Don't hesitate to reach out to us again should you have any questions or concerns. Your friends at Lombard Ford

Helpful
March 09, 2023

My husband and I worked with Jeff at Lombard Ford and it was by far the best and most pleasant car buying experience we have ever had. Not only did they treat us like family but they were efficient and cons More

by Rachelle L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Lombard Ford responded

It was such a pleasure to work with you folks. We're delighted to learn that you enjoyed your experience as much as we did. Thank you so much for your business and for sharing your thoughts with us. You know you can contact us any time, for any reason. Stay safe. Your friends at Lombard Ford

Helpful
March 09, 2023

so far an enjoyable experience purchasing Ford extended warranties, Emma is a pleasure to work with ! More

by DR. TROY C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 08, 2023

Brought my truck in for a regular scheduled service appointment and was not disappointed. Good service and friendly staff. Would recommend More

by Not0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cersoli
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Mar 10, 2023 -

Lombard Ford responded

Sounds like your visit was a good one. Glad we could take care of you and your truck. Thank you for using Lombard Ford for your vehicle needs. We appreciate all recommendations and will take good care of them as well.

Helpful
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