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Schaumburg Toyota - Service Center

Schaumburg, IL

4.7
509 Reviews

509 Reviews of Schaumburg Toyota - Service Center

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May 17, 2020

First time, very happy I'm a first time Toyota owner and this was my first maintenance visit for my new Rav4. From sales to maintenance I've been very pleased that I chose t More

by dodgermom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Yanev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Schaumburg Toyota responded

We are thrilled to have you part of the Schaumburg Toyota family! Thanks for the support!

May 15, 2020

Satisfied but I was very satisfied with my visit and the fact that Rafael offered a coupon without my asking. The second tech (don't know his name) told me everyth More

by Walla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Schaumburg Toyota responded

We apologize for the cabin air filter oversite. Sometimes they will go back and ask the technician "can it wait until the next visit"but it remains on the multi-point inspections. I cannot identify you so if you could please contact me at your earliest convenience at 847 519-3771 or email me at jjoern@resnickautogroup.com, so i can get more information from you. Sincerely, JoAnn Joern, Customer Relations Manager

May 10, 2020

Holy Smokes, Schaumburg Toyota SERVICE Department is the BEST!!! EVERYONE should but one for the service alone...let alone the top notch quality of the actual vehicle. I always get asked why I pay a little More

by TheMerryMeisters
Recommend Dealer
Yes
Employees Worked With
Sean Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in Service and Marrissa? on phonecalls
May 11, 2020 -

Schaumburg Toyota responded

WOW! We really appreciate you as our loyal customer! Thank you so much for the wonderful review.

May 09, 2020

Its a pleasure dealing with SchaumburgToyota. They Its a pleasure dealing with Schaumburg Toyota. They always provide great service In a timely fashion. Most of my elderly friends go there knowing th More

by Jmanczko
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Manczko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Schaumburg Toyota responded

We are thrilled to have all of you as our customers! Thanks for sharing, we appreciate your support!

April 30, 2020

Great Experience! Toyota service team was great, diagnosed and fixed the problem correctly the first time. These guys know what they are doing and are true pros. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Schaumburg Toyota responded

We are happy to assist in your repairs. Thanks for your support!

April 28, 2020

We have complete confidence in the service performed on our cars over the many years we’ve been purchasing and servicing our Camrys at your dealership More

by emarek
Recommend Dealer
Yes
Employees Worked With
EZ Ortega
Apr 28, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our long time loyal customer! Thanks for sharing!

April 27, 2020

I appreciated and was impressed that Anthony was willing to and did, take me back into the shop and showed me my car on the lift and what work needed to be done. It seemed like they hadn’t washed the car wh More

by dkrakau
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Schaumburg Toyota responded

We do our best to provide our customers with the best explanation of services needed. Our courtesy wash is just a quick run through service to get you in and out quickly. A preference of most customers. Thanks again for servicing with us , your input is appreciated.

April 27, 2020

Excellent Service I am always pleased with the caliber of service that I receive when my car requires maintenance. There is never a long wait when I first arrive and I More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezequiel Ortega
Apr 28, 2020 -

Schaumburg Toyota responded

Thrilled we are able to assist you with your auto needs. Thanks for sharing, Anna!

April 20, 2020

great friendly, clean, quick waiting area good, beverages okay not a long wait for what I had done service person kept me informed of work took care of m More

by tgumiran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
patrick 2352
Apr 20, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for your support in the 5 star review!

April 06, 2020

Christian was very personalable, professional and was able to answer any questions that I had. My car was serviced in less time that was expected. Waiting area was very clean. More

by Brat31457
Recommend Dealer
Yes
Employees Worked With
Christian reburian
Apr 06, 2020 -

Schaumburg Toyota responded

Thanks for sharing your thoughts on your service visit experience! We appreciate your support!

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