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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
4,982 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 4,982 reviews

November 24, 2022

Just need a little longer test ride, it's too short of distance to really test out the vehicle More

by LINDSAY.J.ORLOSKI
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
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Nov 29, 2022 -

Toyota of Scranton responded

Hi Lindsay, Thank you for taking the time to let us know about your recent sales experience at our dealership. We noted your comment regarding the test drive. Thanks for letting us know. You are valued as our customer and your business is appreciated. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Helpful
November 24, 2022

We enjoyed our time at Toyota of Scranton. They treated us like family and even fed us dinner! We definitely recommend them 100%! More

by DMAURO1884
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Gebhardt
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Nov 28, 2022 -

Toyota of Scranton responded

DMauro1884. Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 23, 2022

Really enjoyed the whole purchasing experience as a first-time Toyota customer. All of the people were professional, friendly, and personable. Would recommend the dealership to others. More

by CARDKEEP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim handled all the paperwork and the extended warranty.
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Nov 28, 2022 -

Toyota of Scranton responded

CARDKEEP, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 23, 2022

Excellent dealership, courteous and professional staff. Great car purchasing experience. Customer friendly and reasonable prices. More

by DMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Toyota of Scranton responded

DMG, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 21, 2022

Just recently bought my 2020 RAV4 and I had a great experience with Toyota of Scranton! Everyone was super nice and really helpful. They truly care and do their best to help you find the perfect vehicl More

by ALYSSAPERANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Gebhardt
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Nov 21, 2022 -

Toyota of Scranton responded

ALYSSAPERANTO, hank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 21, 2022

Professional, courteous staff that was very helpful and knowledgeable about our needs and the best vehicle to meet them. More

by DMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Toyota of Scranton responded

DMG, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Nov 21, 2022 -

DMG responded

Our pleasure.

Nov 21, 2022 -

Toyota of Scranton responded

Thank you. Enjoy your new vehicle.

Helpful
November 21, 2022

Very professional and thorough. Did not try to push unnecessary services. Asking if I would like a coffee or water is a nice touch. More

by CFNU910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
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Nov 22, 2022 -

Toyota of Scranton responded

CFNU910, hank you for taking the time to provide feedback on your recent service experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 21, 2022

Franko Vieira is the best salesperson at the dealership. Purchased 2 cars within days from one another. The team at Toyota of Scranton could not have been better More

by MVHOFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Vieira
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Nov 21, 2022 -

Toyota of Scranton responded

MVHOFFMAN, hank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. WOW! 2 vehicles within days...many thanks. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 18, 2022

It was great and they explained everything to me being a first time buyer and they where nice and polite More

by JUSTMORE84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Toyota of Scranton responded

JUSTMORE84, Thank you for taking the time to provide feedback on your recent sakes experience at our dealership. We are thrilled all went well. Welcome to the Toyota of Scranton family! We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 18, 2022

This dealership is always top-notch. Service is friendly, accommodating and efficient. I don't mind having work done here. Environment is comfortable.but I More

by SANLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
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Nov 18, 2022 -

Toyota of Scranton responded

SANLE, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
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