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Toyota of Scranton
Scranton, PA
4,949 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,949 reviews
November 11, 2022
Very helpful, no unnecessary delays, honest, transparent about pricing, fair price for both new vehicle and trade-in about pricing, fair price for both new vehicle and trade-in More
by KEVIN THORNTON
Verified Customer
Helpful November 10, 2022
All you need is one word they were amazing all around good people a d place good people a d place More
by WALTER.DZOCH
November 10, 2022
I can't thank David the service advisor enough for taking care of my tire concern today. He got me right into the shop and I was out within 20 minutes. Always good and courteous service. Thank you again care of my tire concern today. He got me right into the shop and I was out within 20 minutes. Always good and courteous service. Thank you again More
by Lori
Employees Worked With
November 10, 2022
I had a great experience, Corey from sales a Ryan from the financial department were excellent. Both of these gentlemen made it a great experience they were both so polite and professional, they explained the financial department were excellent. Both of these gentlemen made it a great experience they were both so polite and professional, they explained every step they took while making it an easy decision why I was buying my vehicle again from Scranton Toyota, they made the deal and I am happy I dealt with both of the, Thank you Corey and Ryan. More
by SKIP5144
November 09, 2022
I am surprised this dealership isn't black listed. They persistently tried to get a copy of my military ID dispite being informed that that is a felony. They have yet to send me my license plates. I d They persistently tried to get a copy of my military ID dispite being informed that that is a felony. They have yet to send me my license plates. I don't recommend shopping here even if they have lucrative pricing. They are a pain in the a** to work with. More
by MM
Employees Worked With
AJ Wallace
November 07, 2022
I traded in my Mercedes coupe for a Venza. From the moment we walked on the lot until the moment we drove my new vehicle home, we were treated wonderful! The sales staff, the finance team, th From the moment we walked on the lot until the moment we drove my new vehicle home, we were treated wonderful! The sales staff, the finance team, the managers - everyone - couldn’t be more accommodating and pleasant! Will definitely be doing repeat business and recommending to everyone! Great trade in value for my vehicle, great price on my new car, what else can I say? The only downside is they can’t keep cars on their lot- if you see one you like and they have it- buy it immediately because it wont be there for very long!! Buy your next vehicle at Toyota Scranton - you won’t be disappointed! More
by risa51501
Employees Worked With
Other Employees :
Brittany Gebhardt, Howard Sweeny
November 07, 2022
Jax was my salesman, and he was terrific, but truly amazing service from everyone I interacted with. They know how to treat a customer and I expect to be sticking with Toyota amazing service from everyone I interacted with. They know how to treat a customer and I expect to be sticking with Toyota More
by PADRAIC.TOOLAN
Employees Worked With
Jax Gonsky
November 04, 2022
Always a pleasure to purchase a new vehicle (11+Toyotas) from Toyota of Scranton, Joe Gatto and his sales team are the best in the business. They are very well versed on all the Toyota Models, are very help from Toyota of Scranton, Joe Gatto and his sales team are the best in the business. They are very well versed on all the Toyota Models, are very helpful in answering all of your questions an ensure that you get the vehicle that you desire. Very straightforward and honest while explain the current Toyota purchasing process. More
by MARKDZIEDZIC
Employees Worked With
Other Employees :
Matthew Hedden Finance , Joe Gatto Sales
November 04, 2022
Great experience each time I take my Rav4 in for maintenance. The waiting area is clean and the coffee is always good. maintenance. The waiting area is clean and the coffee is always good. More
by ECCJC2
November 03, 2022
Toyota of Scranton is focused on the customer. Something I greatly appreciate. Everyone has been extremely helpful! Thank you! Something I greatly appreciate. Everyone has been extremely helpful! Thank you! More
by ROARING_LION
