So happy! - Stronger1
I love my new car and Elmer was so awesome! Helped me find the right car in no time! I will definitely recommend this dealership to all my friends!
Top Reviewed Specialists At This Dealership
sales and leasing
Sales and Leasing Consultant
Best car purchase experience I have ever had - Rlhall60
Gabby has made buying a new car a pleasurable experience. She has our repeat business when we trade again,
Highly recommend you car her if interested in buying a new Honda.
Certified Sales Associate
Certified Sales Professional
New Sales Professional
Grateful for the kindness of Serra Honda employees - Grateful!
My daughters, 2 dogs and I were involved in a car wreck in front of Serra Honda of Sylacauga. We are so grateful for the kindness of the employees at this place of business. They went out of their way to help us get settled in their office while we waited for my husband to pick us up as my car had had to be towed. When Richey in the service department realized that I would be without a car for a few days , he promptly found one for us to drive. To have these nice people reach out when I was stressed and a little shaken was such a blessing and I am so grateful for their kindness. Upon returning their car a few days later, Richey would not let us pay him and said he was glad to help us out at a difficult time. Truly thankful for our friends at Serra Honda!
A pleasure to buy a car at this dealership. - email@example.com
Over the years we have purchased five cars from Sam Boswell Honda. Every time, without exception, we have been treated fairly and have felt a genuine feeling of care and concern from all employees. We love Honda products and this dealership.
Shonya Is The Best - Shea
A Huge Thank You to Shonya Moore and Honda of Jasper for getting us the car we were looking for. This is defiantly a
5 Star business. Shonya is in a class all her own. She is amazing. We definitely did our homework before deciding to purchase and this was and is the go to place if your in the market for a new car. Everyone went above and beyond to meet and exceed our needs. Y'all are a class totally above other dealers. We cannot wait for y'all to bring us our car on Monday. (The car we wanted has limited availability..only 14 in 4 states so they went and got us one and yes they are bringing it to us) AND I have to say Russ loved the bbq and ice cream. Yes! My 7 year old was served a bbq lunch with everything you can imagine, right down to grilled corn on the cob and ice cream. Plus, They also gave us all the goodies one could image. I think Russ could have stayed there forever.
New Car Lease - Lindsey White
I have never had a more pleasant experience at a dealership. I didn't feel any pressure to make any decision before I was ready. Scott Register was an incredible salesman. I'm sure I bugged the xxxx out of him with my text messages but I felt completely taken care of.
I will definitely be returning to see him at Jerry Damson the next time I need a car. Excellent service.
Great As Always! - Ron Ogle
Danny and his crew has always been courteous and helpful every visit we make for service to our vehicles. This doesn't happen at other service centers
Had a great and patient sales person. - Taylor, patricia69
Because I had a person who was patient and did not seem unconcerned. Made me feel as though he cared. Kevin busby did not make me seem as though I was rushed.
Saved My Car in Time of Need - accord421
I was at the tail end of a long trip from northern Indiana to Birmingham when my car started acting erratically on the interstate about two hours out. It was dying and was overall just a bad experience. I called freeway Honda and explained my situation and somehow I made it to the dealership.
They understood that I was a poor college student that just needed honest help knowing what was going on. They kept it over night, did multiple tests, and ultimately gave me reassuring new that it had been fixed because the problem corrected itself. When I went to pick up my car I was greeted with the amazing news that all of the tests they had done, and time they spent on it, they were not charging me. They understood I had little money, and they truly did what most auto dealerships cannot do. I cannot recommend Freeway Honda anymore, an amazing facility with technicians that know what their doing.
Bad service - Weswes
All we needed was a nut taken off the spare tire and the person said why is my problem you don't have the special nut to take it off. The four tires on the car don't have the special nut.
Lack of professionalism and Customer Service - Koskey
Very unprofessional service staff, both on the phone and in person. Did not take the time to understand the issues I was describing, kept interrupting during our conversations, and several occasions the service representative responded with "Whatever" and hung up. I drive an extra 30 minutes to do business with another Honda Dealership due to past experiences with the Jim Skinner Honda Service Department - It is well worth the drive.
Certified Pre-Owned is the way to go! - Isthatmycar
I needed a car badly! I live own Minimum Wage it's hard. I'd bought from Brannon before and had excellent results so I went.back and when I had exhausted my expectations due to my income and trade-in for the Used car I wanted I was about to leave and told Mr Patric Rincher I would be back sometime this year. He told me to wait a minute then minutes later he ask me to come outside. He had the same car in a slightly different color with a few more thousand miles, crispy clean, brand new tires, new windshield wipers, full of gas, certified with a 60,000 mile fresh service and a Lifetime PowerTrain Warranty with Full Warranty up to 100,000 miles. I had a car that needed over $2000.00 worth of work on it to be safe and at the time couldn't afford it but now I'm driving a car that looks and drives new. Had it not been for Mr. Rincher I'd be walking! Thank you Brannon Honda for hiring Mr Rincher. I'll be back in a few years for another deal. I purposely waited to transfer my tag so people could see where I bought my like new car. Honda Civic LX 2014
Great Customer Service - Robertjudygrimes
Talk about great customers service, Austin Ayers, a Service Writer at Sunny King Honda, saw my Honda in Publix's parking lot and noticed that I had an almost flat rear tire on the driver's side. Austin stopped and wrote out a note to alert me of my situation and placed the note on my car so I would be aware of my problem. I took Austin's advice, did as he suggested, and today Sunny King Honda and Austin had my tired fixed! GREAT CUSTOMER SERVICE!!!
100% SATISFIED - hndaguy2525
I purchased a 2017 Honda Pilot last week from King Honda in Auburn. I was never pressured to purchase, I've purchased quite a few cars over the years, and i Must say that King Honda has my business and I will not hesitate to send family and friends their way. The Sales Manager, Randall, gave me a fair price for my trade, and answered every question that I had without acting like i was wasting his time, like most Managers do in the car business. The owner, Dave King, actually came out to introduce himself while I was there.
Lies and scams - Junior
I was lied to my face and wast of time I received a called saying I was approved for car and other bs like they had all my information and they had cars for zero down I got thier we went threw all the bells and whistles.i test drove a truck and come back and they came out saying o we did not know you had a repo on you're credit . I said y'all told me y'all had my information and stuff o no sir we can't do that the worst place on earth. Bunch of liers and scams
Look elsewhere - Ed Carter
I TRIED to purchase a new 2016 Honda Civic EXr from them. I found that they and another out of state dealership had the exact car that I was looking to purchase for my daughter. I contacted both of them the same night (3 nights ago) and out of state dealership sent me a quote that night and I even received a phone call that wasn't pushy at all about the potential purchase. After talking with the other dealer I received a quote (both written & verbal) that was fantastic in my opinion. 2 days later I finally got a generic email quote back from JD Honda and it was $2000 more than the other. I emailed them that I had a much better quote from another dealer and Zac Biddle (salesman at JD Honda) basically called me a liar, that the other dealership had fees for "this & that" that they hadn't discussed with me and that I didn't have a written quote!!!! I forwarded the email quote to him and asked if he could match it and instead of just saying that they couldn't he continued to badmouth/belittle the other dealership. That's HORRIBLE business and I'd tell anyone to look elsewhere!
Just car shopping Honda Fit and Civic. Stopped at... - Keiko4
Just car shopping Honda Fit and Civic. Stopped at Grissom and talked with salesperson Lisa Fornes. She spent a lot of time with us, checked every question we asked, we took both cars on test rides over all kinds of roads from city to highway, potholes, backroads, etc. We got a great sample of how both vehicles handled (they are very different) Very attentive and friendly, Lisa really represented this dealership (and Honda) well!
We haven't purchased yet, but hope if we choose Honda that we can work the deal with Lisa at Grisson.
Honda of Decatur