The service department is top of the line - Tee36756
The service department experience was awesome. I arrived @ 7 and was back out the door by 7:30. I will continue to have my service done here & I will continue to purchase cars from this dealership.
New Odyssey - MCoby
Drove 35 miles to purchase a new Honda Odyssey in December 2015. Salesperson was friendly, very helpful, explained the features, and worked with us to reach a fair price without a lot of back and forth with the Sales Manager. Overall a very low pressure sales experience. If you're looking for a new Honda, I think it's worth the drive to Serra Honda of Sylacauga.
Well done! - Randall Gilliam
I normally do not write reviews but in this case I made an exception. I had planned to come here complaining about my issue saying that the dealer failed to fix an issue with my used car. BUT to my surprise and to their credit I am here to say thank you! I purchased a car that had a vibration/shutter problem at around 45 mph found during the test drive. As part of the deal they agreed that they would fix that issue. I had to leave town while they did the work and picked it up when I returned on Sunday(had the keys). On the way home I noticed that the issue was still there. It happened randomly so it was hard to know if fixed or not. When I called the next day and talked about what I the issue was they did not hesitate to fix the car as agreed.
From Frustration to Perfection - George2420
Sears was struggling with rotating the tires on my Pilot and fixing a nail that was lodged in a tire. The real frustration came when it was discovered that a Sears "Technician" had managed to break the tool that removes the wheel locks. They had no solution except to return to Damson Honda where all problems were quickly resolved, typical of Damson Honda's Service Department.
Awesome people - Valentine
After breaking down on our way home from the beach this dealership was such a blessing! I can't begin to mention all the ways they were so very helpful and compassionate to our situation!
Great Experience! - flsunshine5714
After searching online for close to a month and around 80 different dealerships in a 6 hour radius of my home, I finally made my purchase of a 2013 Honda Accord LX from AutoNation Honda in Mobile. Josh Maloney was an amazing sales person and we communicated via email many times before we were able to come to an agreement. Even with me living in FL, they made the process super simple regarding taxes, etc. I was extremely happy with their professionalism and making sure that I didn't waste a 2 hour trip over there due to some unknown fees. I would absolutely recommend them to anyone looking to purchase!
Excellent Sales - J C
It had been a while for me to look into buying a new car, and I was hesitant to have to deal with all of the haggling and back and forth that I remembered. I was pleasantly surprised when it only took two different talks (of maybe 3-4 minutes apiece) for the people at Sunny King to agree to a price. Very easy to work with if you come in honestly and reasonably. I would definitely recommend anyone talking to Sunny King about their next purchase.
Bad service - Weswes
All we needed was a nut taken off the spare tire and the person said why is my problem you don't have the special nut to take it off. The four tires on the car don't have the special nut.
Great - Allimay70
Had a great experience. We would buy again. Every one was super friendly and helpful to my husband and I. We have been telling every one we know to go to patrick. I love my new honda great. Car for short people like me.
Lied About Condition of Vehicle - hondaguy100
I spoke with the general sales manager on the phone about a used Odyssey that I saw on his dealer's website. He told me that I would not find a vehicle for that year in better condition. That was a lie. We traveled to B-ham only to discover that the vehicle had many stains on the leather seats, the black on the inside doors were faded, and the dash above the radio was chipped.
If you want a great buying experience, please visit McConnell Honda (Montgomery) or Sam Boswell Honda (Enterprise). They are honest and offer great prices.
Great car buying experience - SouthernMan
I bought a new Honda Accord V6 from Jim Skinner Honda in Dothan, Al. It was a hassle free experience from beginning to end. They helped me with the financing and with the selection of the vehicle that best fit my needs.
Look elsewhere - Ed Carter
I TRIED to purchase a new 2016 Honda Civic EXr from them. I found that they and another out of state dealership had the exact car that I was looking to purchase for my daughter. I contacted both of them the same night (3 nights ago) and out of state dealership sent me a quote that night and I even received a phone call that wasn't pushy at all about the potential purchase. After talking with the other dealer I received a quote (both written & verbal) that was fantastic in my opinion. 2 days later I finally got a generic email quote back from JD Honda and it was $2000 more than the other. I emailed them that I had a much better quote from another dealer and Zac Biddle (salesman at JD Honda) basically called me a liar, that the other dealership had fees for "this & that" that they hadn't discussed with me and that I didn't have a written quote!!!! I forwarded the email quote to him and asked if he could match it and instead of just saying that they couldn't he continued to badmouth/belittle the other dealership. That's HORRIBLE business and I'd tell anyone to look elsewhere!
Great Dealership - GIJill
I had been looking at their website as I was deciding on whether to initiate another lease or turning it in and purchasing a VW Bug convertible. I went online and sent an inquiry and within a short time I received a message from Mike Smith to come for a visit. Well, I went over there and Mike greeted me nicely and offered me the opportunity to drive a couple of Honda models. Mike was so lovely to work with and was not pushy. We took a drive in the CRV touring model. When we came back he spoke to the financing team. He came back and said let me talk to you about the incentives and price of leasing the CRV. What a great deal he offered - I drove off at the end of the day with my 3rd CRV lease with a the Touring model. I love all the wonderful features!! Mike Smith and Chrs (another gentleman with great customer service skills) made sure that everything went smoothly. Chris was so kind to say he would take care of getting the protection package completed that evening so I would not have to come back the following day (the rest of the service team that normally does the work for the protection had departed ). I would not hesitate to HIGHLY recommend this dealership and tell friends and family to see Mike Smith or Chris. Mike was so knowledgeable of the vehicle features and was not pushy!
Best Honda Dealer in the Region!!!!! - bentjhud
Walked in and was immediately greeted by a beautiful young lady at the front desk who was eager to make sure I spoke to the right salesman and extended every ounce of quality customer service. While I waited, I was offered snacks and beverages and a pleasant conversation until a salesman was ready; they were quite busy when I walked in. Once I chose a vehicle, the salesman offered a test drive and afterwards i was immediately sold!! My salesman was Michael Pitts, who was AMAZING!!!! He got me the absolute BEST DEAL, was a pleasure to do business with and made sure I walked out of the door nothing less than satisfied and confident with my purchase. Also, the finance manager Jeff Stewart, went EVEN FURTHER to make sure I received the best financing deal!!! I mean no lie, these two guys made my car buying experience unforgettable!!! I now own a beautiful 2015 Honda Accord and very confident and pleased with my purchase. When this car dies, I WILL be back to King Honda for another one!!!!
Bait and switch - Bob
We drove nearly 20 miles based on telephone promises . When we got there they doubled the down payment, Nearly doubled the monthly payment and raised the price of the car we were interested in. I don't at all appreciate my time being wasted, and I will not return
Just car shopping Honda Fit and Civic. Stopped at... - Keiko4
Just car shopping Honda Fit and Civic. Stopped at Grissom and talked with salesperson Lisa Fornes. She spent a lot of time with us, checked every question we asked, we took both cars on test rides over all kinds of roads from city to highway, potholes, backroads, etc. We got a great sample of how both vehicles handled (they are very different) Very attentive and friendly, Lisa really represented this dealership (and Honda) well!
We haven't purchased yet, but hope if we choose Honda that we can work the deal with Lisa at Grisson.