Easy transaction - tanyea
I had an easy transaction from start to finish. The salesman was nice and wanting to do what he could to get me into a new vehicle on my terms.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
sales and leasing
concerns - Nanyb
The service was excellent, employees were very friendly. the coffee and chips were nice. Problem battery (Flooded (FLA.)I called several times but didn't get a call back.
Certified Sales Associate
Certified Sales Professional
Thanful - bhbnvr
Was very impressed With The quality of service. The new dealership and service area was awesome . Looking forward to having vehicles serviced there. Allen was so helpful and courteous. Glad I bought from Tameron Honda.
Best buying experience I have ever had - Brad
I never saw myself driving a minivan, but as my family has grown it has become a necessity. We did a ton of research and knew what we were looking for. Caterry met us outside and his knowledge of the vehicle and how we would be using it set me even more at ease with my decision to purchase an Odyssey. He made every effort to get the price to a level that I was comfortable with. He was truly an advocate for the buyer. I felt no pressure to buy and that was truly refreshing. I would recommend him to anyone who is looking for a new vehicle.
Grateful for the kindness of Serra Honda employees - Grateful!
My daughters, 2 dogs and I were involved in a car wreck in front of Serra Honda of Sylacauga. We are so grateful for the kindness of the employees at this place of business. They went out of their way to help us get settled in their office while we waited for my husband to pick us up as my car had had to be towed. When Richey in the service department realized that I would be without a car for a few days , he promptly found one for us to drive. To have these nice people reach out when I was stressed and a little shaken was such a blessing and I am so grateful for their kindness. Upon returning their car a few days later, Richey would not let us pay him and said he was glad to help us out at a difficult time. Truly thankful for our friends at Serra Honda!
Service department - kim Howlett
I purchased a car at the in of March 2017. I received the inspection and repair report, stating tires had been inspected .After only 4months I was driving to South florida when tire blew out. Was told by service tech who replaced tires that both front tires had dry rotted and I had to replace both front tires.I call the service department at Boswell and was talk to so disrespectful.He didn't want to take any responsibly for letting tires pass inspection. This a business that prides itself on excellent service. Service department failed. Kim Howlett
Shonya Is The Best - Shea
A Huge Thank You to Shonya Moore and Honda of Jasper for getting us the car we were looking for. This is defiantly a
5 Star business. Shonya is in a class all her own. She is amazing. We definitely did our homework before deciding to purchase and this was and is the go to place if your in the market for a new car. Everyone went above and beyond to meet and exceed our needs. Y'all are a class totally above other dealers. We cannot wait for y'all to bring us our car on Monday. (The car we wanted has limited availability..only 14 in 4 states so they went and got us one and yes they are bringing it to us) AND I have to say Russ loved the bbq and ice cream. Yes! My 7 year old was served a bbq lunch with everything you can imagine, right down to grilled corn on the cob and ice cream. Plus, They also gave us all the goodies one could image. I think Russ could have stayed there forever.
100% SATISFIED - hndaguy2525
I purchased a 2017 Honda Pilot last week from King Honda in Auburn. I was never pressured to purchase, I've purchased quite a few cars over the years, and i Must say that King Honda has my business and I will not hesitate to send family and friends their way. The Sales Manager, Randall, gave me a fair price for my trade, and answered every question that I had without acting like i was wasting his time, like most Managers do in the car business. The owner, Dave King, actually came out to introduce himself while I was there.
New Car Lease - Lindsey White
I have never had a more pleasant experience at a dealership. I didn't feel any pressure to make any decision before I was ready. Scott Register was an incredible salesman. I'm sure I bugged the xxxx out of him with my text messages but I felt completely taken care of.
I will definitely be returning to see him at Jerry Damson the next time I need a car. Excellent service.
Had a great and patient sales person. - Taylor, patricia69
Because I had a person who was patient and did not seem unconcerned. Made me feel as though he cared. Kevin busby did not make me seem as though I was rushed.
Excellence - Livkara
Nick pope is in charge of buying all of our family's vehicles! He is very knowledgeable and honest. I have him still following us and answering questions from a car we bought 2 years ago. He never disappoints! Thank you nick pope!!! We appreciate you very much
Certified Pre-Owned is the way to go! - Isthatmycar
I needed a car badly! I live own Minimum Wage it's hard. I'd bought from Brannon before and had excellent results so I went.back and when I had exhausted my expectations due to my income and trade-in for the Used car I wanted I was about to leave and told Mr Patric Rincher I would be back sometime this year. He told me to wait a minute then minutes later he ask me to come outside. He had the same car in a slightly different color with a few more thousand miles, crispy clean, brand new tires, new windshield wipers, full of gas, certified with a 60,000 mile fresh service and a Lifetime PowerTrain Warranty with Full Warranty up to 100,000 miles. I had a car that needed over $2000.00 worth of work on it to be safe and at the time couldn't afford it but now I'm driving a car that looks and drives new. Had it not been for Mr. Rincher I'd be walking! Thank you Brannon Honda for hiring Mr Rincher. I'll be back in a few years for another deal. I purposely waited to transfer my tag so people could see where I bought my like new car. Honda Civic LX 2014
A brand new car with two scratches on the car body - Jane288
Liars. I bought a brand new car from this dealer. But they delivered a car with two scratches on the car body. I am very disappointed with their services.
Skinner is an appropriate name - DothanVisitor
Took my Honda Civic in for a front brake repair, and managed to escape with my wallet intact. Just a horrible experience that would have been much, much worse if I hadn't been retired from the auto/auto repair business. I had a pretty good idea what the problem was and discussed it with the writers who didn't seem to be very interested in doing the repairs from the start. I have a Honda extended warranty, and after I called their customer service, they said that if my diagnosis was correct the repairs would be covered. The service desk at the dealer immediately started to discredit the warranty as a scam. I left the car in hopes it would be covered by Honda...expecting that that wasn't going to happen. The dealer called with an estimate of a nearly $1100 repair, and the warranty wouldn't cover it. They had included parts that the warranty did cover, and that weren't needed for the fix. They didn't even have the parts in stock, and it would take another day to get them.
I talked to a well known indepentent repair facility in Dothan, and explained the symptoms with the Civic. They concurred and gave me an estimate of about $400 if my diagnosis was correct. They went with me to retrieve my car, and drove it back to their shop.
I recieved a call early the next morning that my car was done and ready for pick up. I took the rental car back, and went to get my car. The final bill was $278 as the repair didn't require the parts we had epected. I have put over 1000 miles on my car since, and all is well. The final bill was 1/4 the dealer estimate.
What more can be said. If I could rate this facility with zero stars I would.
Worse dealer - upset mustang lady
Purchased a auto received free oil change..had oil changed in July 2017 next morning slipped on oil that had leaked out of my auto broke my wrist. Called dealer they said bring to them they would check for the problem I said no there was no oil in my car they needed to have wrecker to pick up i was on by way to hospital. I called several times always voice message for service manager and owner/manager B Townsend the same no calls except to tell me car was ready to pick up oil drain plug not tighten.
This business is awful I hope that they know word of mouth can make or break you,,I wouldn't treat a dog the way I was treated by this dealer....
Look elsewhere - Ed Carter
I TRIED to purchase a new 2016 Honda Civic EXr from them. I found that they and another out of state dealership had the exact car that I was looking to purchase for my daughter. I contacted both of them the same night (3 nights ago) and out of state dealership sent me a quote that night and I even received a phone call that wasn't pushy at all about the potential purchase. After talking with the other dealer I received a quote (both written & verbal) that was fantastic in my opinion. 2 days later I finally got a generic email quote back from JD Honda and it was $2000 more than the other. I emailed them that I had a much better quote from another dealer and Zac Biddle (salesman at JD Honda) basically called me a liar, that the other dealership had fees for "this & that" that they hadn't discussed with me and that I didn't have a written quote!!!! I forwarded the email quote to him and asked if he could match it and instead of just saying that they couldn't he continued to badmouth/belittle the other dealership. That's HORRIBLE business and I'd tell anyone to look elsewhere!
Just car shopping Honda Fit and Civic. Stopped at... - Keiko4
Just car shopping Honda Fit and Civic. Stopped at Grissom and talked with salesperson Lisa Fornes. She spent a lot of time with us, checked every question we asked, we took both cars on test rides over all kinds of roads from city to highway, potholes, backroads, etc. We got a great sample of how both vehicles handled (they are very different) Very attentive and friendly, Lisa really represented this dealership (and Honda) well!
We haven't purchased yet, but hope if we choose Honda that we can work the deal with Lisa at Grisson.
Honda of Decatur