Courteous service - Teresa Bird
Jeff was very courteous and understanding of my concerns. The service department was very quick and through. Friendly and welcoming, most helpful with whatever the problems are.
New Odyssey - MCoby
Drove 35 miles to purchase a new Honda Odyssey in December 2015. Salesperson was friendly, very helpful, explained the features, and worked with us to reach a fair price without a lot of back and forth with the Sales Manager. Overall a very low pressure sales experience. If you're looking for a new Honda, I think it's worth the drive to Serra Honda of Sylacauga.
Shonya Is The Best - Shea
A Huge Thank You to Shonya Moore and Honda of Jasper for getting us the car we were looking for. This is defiantly a
5 Star business. Shonya is in a class all her own. She is amazing. We definitely did our homework before deciding to purchase and this was and is the go to place if your in the market for a new car. Everyone went above and beyond to meet and exceed our needs. Y'all are a class totally above other dealers. We cannot wait for y'all to bring us our car on Monday. (The car we wanted has limited availability..only 14 in 4 states so they went and got us one and yes they are bringing it to us) AND I have to say Russ loved the bbq and ice cream. Yes! My 7 year old was served a bbq lunch with everything you can imagine, right down to grilled corn on the cob and ice cream. Plus, They also gave us all the goodies one could image. I think Russ could have stayed there forever.
False advertisement of certified used cars - Jlbake123
The first of many to come posts...
DO NOT PURCHASE A USED VEHICLE WITH OVER 100000 MILES ON IT FROM THESE PEOPLE!!!
I bought a Cadillac Escalade with 114000 miles on it on Saturday evening, drove it an hour and a half home and opened the hood to find the water pump leaking. I added about a half gallon of water. I proceeded to jack the vehicle up Sunday morning to find all of the support brackets for the front bumper broken and hanging off. I drove it Sunday around town and discovered the motor mounts to be broken... slamming the engine back if you take off quickly, which I didn't do while test driving around the dealership.
I called first thing Monday morning to get the run around. Then I get the sales manager, who tells me, "you got an as is car, it's as is ".... basically piss off, it's yours now...
Here's my problem, I understand what as is means, but you had the car parked directly in front of the Certified used cars sign. While we were haggling, the used car manager stated that " the car has been gone through and even had brakes put on it"..
So, I finally talk to the GM, Kevin... he says drive it back,we want you to be happy . I did this ,wasting 3 hours there and 3 hours back.
The next day I am told it's nothing but unbalanced tires shaking and the water pump is "only seeping "....
WELL GUESS HOW MUCH A WATER PUMP IS ALLOWED TO LEAK .......
NONE!!!... it was bad when I bought it!... I work on cars for a living...... the sway bar links under the car are dry rotted and gone. I don't know who's looking at the cars for them, but they have no clue or don't care...
Bottom line is they charged me book price for a car that needs money put into it to be roadworthy and 1 hour after the sale, told me it's my problem.
We came to Tameron from Chelsea,AL passing many other dealerships on the way,thinking that Tameron would be a safe choice if something was wrong....... WE COULD HAVE STAYED A LOT CLOSER TO HOME AND GOT SCREWED ON A CAR!!!
MY new 2nd job is to warn anyone not to buy a used car from these dishonest people..
This is the first of many posts to come.... I will add pictures of the broken parts.
Please comment "thank you " on this post to confirm that you will not be doing business with these people.
Always Great Service Experience with Scott Rocket - HondaHank
Our family has three generations with Hondas all purchased at Damson's. Scott Rocket is our service manager, he has always been friendly, professional, provided knowledgeable advice and given excellent service. We trust Scott, he has always provided accurate estimates of what the vehicle needs to include cost and when work will be completed. My thanks and compliments also extends to the professionals in the shop. As a Honda owner since 1992, Scott and the service department are a major reason we continue to return to Damson's. Thanks also to Dwight Scales and Micah in sales.
Great car buying experience - SouthernMan
I bought a new Honda Accord V6 from Jim Skinner Honda in Dothan, Al. It was a hassle free experience from beginning to end. They helped me with the financing and with the selection of the vehicle that best fit my needs.
Easy Transaction - Michael L Rice
We had been looking for a low mileage Miata for several months. When we saw a 2009 hardtop convertible with low mileage and at a very reasonable price at Sam Boswell we made the drive from Gulf Shores, Alabama to the Boswell dealership. When we got there we were surprised in that the car was in even better condition than we had expected. Dealing with Kevin and the entire Boswell team was a pleasure and we would highly recommend them.
Great Experience! - flsunshine5714
After searching online for close to a month and around 80 different dealerships in a 6 hour radius of my home, I finally made my purchase of a 2013 Honda Accord LX from AutoNation Honda in Mobile. Josh Maloney was an amazing sales person and we communicated via email many times before we were able to come to an agreement. Even with me living in FL, they made the process super simple regarding taxes, etc. I was extremely happy with their professionalism and making sure that I didn't waste a 2 hour trip over there due to some unknown fees. I would absolutely recommend them to anyone looking to purchase!
Bad service - Weswes
All we needed was a nut taken off the spare tire and the person said why is my problem you don't have the special nut to take it off. The four tires on the car don't have the special nut.
Bought 2016 crv. - Cself
Charlie was our salesman very helpful (awesome) and the owner (Patrick ) came out talked to us (awesome) no pressure!! This was the 1st time buying a car that it was so smooth!! I will definitely buy from them again and refer everyone I know to them. The entire staff that works there are so helpful, and nice, they all will work with you. (Even if they are not your salesperson) the owner is always there and the salespeople (Charlie) is always available to help you even after you buy the vehicle . Definitely 👍 5 star!!
Lied About Condition of Vehicle - hondaguy100
I spoke with the general sales manager on the phone about a used Odyssey that I saw on his dealer's website. He told me that I would not find a vehicle for that year in better condition. That was a lie. We traveled to B-ham only to discover that the vehicle had many stains on the leather seats, the black on the inside doors were faded, and the dash above the radio was chipped.
If you want a great buying experience, please visit McConnell Honda (Montgomery) or Sam Boswell Honda (Enterprise). They are honest and offer great prices.
Service department - Jess
I am very displeased with the service dept. less than a year ago I went for service they recommended several repairs which I had. Cost $200. 2 days later lights were flashing so I went back. $850 more dollars. This week I go back for service and filters/brake shoes. $212. Get up this morning and my car won't crank. It's a 2009!!! Stay away from there.
Great Dealership - GIJill
I had been looking at their website as I was deciding on whether to initiate another lease or turning it in and purchasing a VW Bug convertible. I went online and sent an inquiry and within a short time I received a message from Mike Smith to come for a visit. Well, I went over there and Mike greeted me nicely and offered me the opportunity to drive a couple of Honda models. Mike was so lovely to work with and was not pushy. We took a drive in the CRV touring model. When we came back he spoke to the financing team. He came back and said let me talk to you about the incentives and price of leasing the CRV. What a great deal he offered - I drove off at the end of the day with my 3rd CRV lease with a the Touring model. I love all the wonderful features!! Mike Smith and Chrs (another gentleman with great customer service skills) made sure that everything went smoothly. Chris was so kind to say he would take care of getting the protection package completed that evening so I would not have to come back the following day (the rest of the service team that normally does the work for the protection had departed ). I would not hesitate to HIGHLY recommend this dealership and tell friends and family to see Mike Smith or Chris. Mike was so knowledgeable of the vehicle features and was not pushy!
Look elsewhere - Ed Carter
I TRIED to purchase a new 2016 Honda Civic EXr from them. I found that they and another out of state dealership had the exact car that I was looking to purchase for my daughter. I contacted both of them the same night (3 nights ago) and out of state dealership sent me a quote that night and I even received a phone call that wasn't pushy at all about the potential purchase. After talking with the other dealer I received a quote (both written & verbal) that was fantastic in my opinion. 2 days later I finally got a generic email quote back from JD Honda and it was $2000 more than the other. I emailed them that I had a much better quote from another dealer and Zac Biddle (salesman at JD Honda) basically called me a liar, that the other dealership had fees for "this & that" that they hadn't discussed with me and that I didn't have a written quote!!!! I forwarded the email quote to him and asked if he could match it and instead of just saying that they couldn't he continued to badmouth/belittle the other dealership. That's HORRIBLE business and I'd tell anyone to look elsewhere!
Great experience on our used 2014 Pilot - Co-Pilot
We were very pleased with the professional and personal service we experienced during the purchase of a used 2014 Pilot. Our Salesman, Mark Wagley, was pleasant and very knowledgeable about this vehicle. BJ Madden in Sales Management was polite and very compliant in helping us with a very unusual purchase option....Thank you!
Our Business Manager, Calvin Mitchell, helped our understand the how we would forward with our purchase option and made the "paperwork" portion of the transaction casual and informative.
Overall we would like to recognize Tameron Honda and their professional staff as THE location if you are considering quality new or used transportation.
Walt & Debra Rose
Best Honda Dealer in the Region!!!!! - bentjhud
Walked in and was immediately greeted by a beautiful young lady at the front desk who was eager to make sure I spoke to the right salesman and extended every ounce of quality customer service. While I waited, I was offered snacks and beverages and a pleasant conversation until a salesman was ready; they were quite busy when I walked in. Once I chose a vehicle, the salesman offered a test drive and afterwards i was immediately sold!! My salesman was Michael Pitts, who was AMAZING!!!! He got me the absolute BEST DEAL, was a pleasure to do business with and made sure I walked out of the door nothing less than satisfied and confident with my purchase. Also, the finance manager Jeff Stewart, went EVEN FURTHER to make sure I received the best financing deal!!! I mean no lie, these two guys made my car buying experience unforgettable!!! I now own a beautiful 2015 Honda Accord and very confident and pleased with my purchase. When this car dies, I WILL be back to King Honda for another one!!!!
Just car shopping Honda Fit and Civic. Stopped at... - Keiko4
Just car shopping Honda Fit and Civic. Stopped at Grissom and talked with salesperson Lisa Fornes. She spent a lot of time with us, checked every question we asked, we took both cars on test rides over all kinds of roads from city to highway, potholes, backroads, etc. We got a great sample of how both vehicles handled (they are very different) Very attentive and friendly, Lisa really represented this dealership (and Honda) well!
We haven't purchased yet, but hope if we choose Honda that we can work the deal with Lisa at Grisson.