Air Bag Replacement - hondaguy123
These folks did a GREAT job. Mr. Williams kept me informed on every step. Thanks to everyone for a great job! They got me in and out in the time frame stated.
New Odyssey - MCoby
Drove 35 miles to purchase a new Honda Odyssey in December 2015. Salesperson was friendly, very helpful, explained the features, and worked with us to reach a fair price without a lot of back and forth with the Sales Manager. Overall a very low pressure sales experience. If you're looking for a new Honda, I think it's worth the drive to Serra Honda of Sylacauga.
Shonya Is The Best - Shea
A Huge Thank You to Shonya Moore and Honda of Jasper for getting us the car we were looking for. This is defiantly a
5 Star business. Shonya is in a class all her own. She is amazing. We definitely did our homework before deciding to purchase and this was and is the go to place if your in the market for a new car. Everyone went above and beyond to meet and exceed our needs. Y'all are a class totally above other dealers. We cannot wait for y'all to bring us our car on Monday. (The car we wanted has limited availability..only 14 in 4 states so they went and got us one and yes they are bringing it to us) AND I have to say Russ loved the bbq and ice cream. Yes! My 7 year old was served a bbq lunch with everything you can imagine, right down to grilled corn on the cob and ice cream. Plus, They also gave us all the goodies one could image. I think Russ could have stayed there forever.
Great Customer Service - Abs3891
Service department is friendly, knowledgeable, and helpful. And I love that my car always gets washed before its retired to me. Thank you for taking such good care of my Honda.
Awesome! - Jessie Robinson
Traded my 2010 4Runner for a 2013 Acura MDX. I live in Central Florida and really didn't want to drive to Alabama to buy a car! So Sam Boswell Honda had a courier meet me more than halfway to finalize the deal. This saved me a great deal of time. We worked things out over the phone and Josh Byal and Michael Lum made it happen. The courier was very nice too. I truly appreciate the dealership going out of its way to please me. I would definitely recommend this place and the way they do business. You give car dealerships a good name!
Great Experience! - flsunshine5714
After searching online for close to a month and around 80 different dealerships in a 6 hour radius of my home, I finally made my purchase of a 2013 Honda Accord LX from AutoNation Honda in Mobile. Josh Maloney was an amazing sales person and we communicated via email many times before we were able to come to an agreement. Even with me living in FL, they made the process super simple regarding taxes, etc. I was extremely happy with their professionalism and making sure that I didn't waste a 2 hour trip over there due to some unknown fees. I would absolutely recommend them to anyone looking to purchase!
Excellent Sales - J C
It had been a while for me to look into buying a new car, and I was hesitant to have to deal with all of the haggling and back and forth that I remembered. I was pleasantly surprised when it only took two different talks (of maybe 3-4 minutes apiece) for the people at Sunny King to agree to a price. Very easy to work with if you come in honestly and reasonably. I would definitely recommend anyone talking to Sunny King about their next purchase.
Bad service - Weswes
All we needed was a nut taken off the spare tire and the person said why is my problem you don't have the special nut to take it off. The four tires on the car don't have the special nut.
Great - Allimay70
Had a great experience. We would buy again. Every one was super friendly and helpful to my husband and I. We have been telling every one we know to go to patrick. I love my new honda great. Car for short people like me.
Lied About Condition of Vehicle - hondaguy100
I spoke with the general sales manager on the phone about a used Odyssey that I saw on his dealer's website. He told me that I would not find a vehicle for that year in better condition. That was a lie. We traveled to B-ham only to discover that the vehicle had many stains on the leather seats, the black on the inside doors were faded, and the dash above the radio was chipped.
If you want a great buying experience, please visit McConnell Honda (Montgomery) or Sam Boswell Honda (Enterprise). They are honest and offer great prices.
Great car buying experience - SouthernMan
I bought a new Honda Accord V6 from Jim Skinner Honda in Dothan, Al. It was a hassle free experience from beginning to end. They helped me with the financing and with the selection of the vehicle that best fit my needs.
Look elsewhere - Ed Carter
I TRIED to purchase a new 2016 Honda Civic EXr from them. I found that they and another out of state dealership had the exact car that I was looking to purchase for my daughter. I contacted both of them the same night (3 nights ago) and out of state dealership sent me a quote that night and I even received a phone call that wasn't pushy at all about the potential purchase. After talking with the other dealer I received a quote (both written & verbal) that was fantastic in my opinion. 2 days later I finally got a generic email quote back from JD Honda and it was $2000 more than the other. I emailed them that I had a much better quote from another dealer and Zac Biddle (salesman at JD Honda) basically called me a liar, that the other dealership had fees for "this & that" that they hadn't discussed with me and that I didn't have a written quote!!!! I forwarded the email quote to him and asked if he could match it and instead of just saying that they couldn't he continued to badmouth/belittle the other dealership. That's HORRIBLE business and I'd tell anyone to look elsewhere!
Great Dealership - GIJill
I had been looking at their website as I was deciding on whether to initiate another lease or turning it in and purchasing a VW Bug convertible. I went online and sent an inquiry and within a short time I received a message from Mike Smith to come for a visit. Well, I went over there and Mike greeted me nicely and offered me the opportunity to drive a couple of Honda models. Mike was so lovely to work with and was not pushy. We took a drive in the CRV touring model. When we came back he spoke to the financing team. He came back and said let me talk to you about the incentives and price of leasing the CRV. What a great deal he offered - I drove off at the end of the day with my 3rd CRV lease with a the Touring model. I love all the wonderful features!! Mike Smith and Chrs (another gentleman with great customer service skills) made sure that everything went smoothly. Chris was so kind to say he would take care of getting the protection package completed that evening so I would not have to come back the following day (the rest of the service team that normally does the work for the protection had departed ). I would not hesitate to HIGHLY recommend this dealership and tell friends and family to see Mike Smith or Chris. Mike was so knowledgeable of the vehicle features and was not pushy!
Best Honda Dealer in the Region!!!!! - bentjhud
Walked in and was immediately greeted by a beautiful young lady at the front desk who was eager to make sure I spoke to the right salesman and extended every ounce of quality customer service. While I waited, I was offered snacks and beverages and a pleasant conversation until a salesman was ready; they were quite busy when I walked in. Once I chose a vehicle, the salesman offered a test drive and afterwards i was immediately sold!! My salesman was Michael Pitts, who was AMAZING!!!! He got me the absolute BEST DEAL, was a pleasure to do business with and made sure I walked out of the door nothing less than satisfied and confident with my purchase. Also, the finance manager Jeff Stewart, went EVEN FURTHER to make sure I received the best financing deal!!! I mean no lie, these two guys made my car buying experience unforgettable!!! I now own a beautiful 2015 Honda Accord and very confident and pleased with my purchase. When this car dies, I WILL be back to King Honda for another one!!!!
Bait and switch - Bob
We drove nearly 20 miles based on telephone promises . When we got there they doubled the down payment, Nearly doubled the monthly payment and raised the price of the car we were interested in. I don't at all appreciate my time being wasted, and I will not return
Just car shopping Honda Fit and Civic. Stopped at... - Keiko4
Just car shopping Honda Fit and Civic. Stopped at Grissom and talked with salesperson Lisa Fornes. She spent a lot of time with us, checked every question we asked, we took both cars on test rides over all kinds of roads from city to highway, potholes, backroads, etc. We got a great sample of how both vehicles handled (they are very different) Very attentive and friendly, Lisa really represented this dealership (and Honda) well!
We haven't purchased yet, but hope if we choose Honda that we can work the deal with Lisa at Grisson.