Awesome service! - as
It was easy to make a service maintenance appointment. They provided prompt service as soon as I arrived. Thank you for providing an excellent service!
New Odyssey - MCoby
Drove 35 miles to purchase a new Honda Odyssey in December 2015. Salesperson was friendly, very helpful, explained the features, and worked with us to reach a fair price without a lot of back and forth with the Sales Manager. Overall a very low pressure sales experience. If you're looking for a new Honda, I think it's worth the drive to Serra Honda of Sylacauga.
Great Experience! - flsunshine5714
After searching online for close to a month and around 80 different dealerships in a 6 hour radius of my home, I finally made my purchase of a 2013 Honda Accord LX from AutoNation Honda in Mobile. Josh Maloney was an amazing sales person and we communicated via email many times before we were able to come to an agreement. Even with me living in FL, they made the process super simple regarding taxes, etc. I was extremely happy with their professionalism and making sure that I didn't waste a 2 hour trip over there due to some unknown fees. I would absolutely recommend them to anyone looking to purchase!
Shonya Is The Best - Shea
A Huge Thank You to Shonya Moore and Honda of Jasper for getting us the car we were looking for. This is defiantly a
5 Star business. Shonya is in a class all her own. She is amazing. We definitely did our homework before deciding to purchase and this was and is the go to place if your in the market for a new car. Everyone went above and beyond to meet and exceed our needs. Y'all are a class totally above other dealers. We cannot wait for y'all to bring us our car on Monday. (The car we wanted has limited availability..only 14 in 4 states so they went and got us one and yes they are bringing it to us) AND I have to say Russ loved the bbq and ice cream. Yes! My 7 year old was served a bbq lunch with everything you can imagine, right down to grilled corn on the cob and ice cream. Plus, They also gave us all the goodies one could image. I think Russ could have stayed there forever.
New Car Lease - Lindsey White
I have never had a more pleasant experience at a dealership. I didn't feel any pressure to make any decision before I was ready. Scott Register was an incredible salesman. I'm sure I bugged the xxxx out of him with my text messages but I felt completely taken care of.
I will definitely be returning to see him at Jerry Damson the next time I need a car. Excellent service.
Great car buying experience - SouthernMan
I bought a new Honda Accord V6 from Jim Skinner Honda in Dothan, Al. It was a hassle free experience from beginning to end. They helped me with the financing and with the selection of the vehicle that best fit my needs.
Pamela Richardson - grandmapam6
Just wanna say buying a car has never been so easy, I really enjoyed my trip, but most of all the sales person Mr. Robert Humphrey, thank you so much for being patient with me, and promising me that you will get me the car I wanted.
Bad service - Weswes
All we needed was a nut taken off the spare tire and the person said why is my problem you don't have the special nut to take it off. The four tires on the car don't have the special nut.
Bought 2016 crv. - Cself
Charlie was our salesman very helpful (awesome) and the owner (Patrick ) came out talked to us (awesome) no pressure!! This was the 1st time buying a car that it was so smooth!! I will definitely buy from them again and refer everyone I know to them. The entire staff that works there are so helpful, and nice, they all will work with you. (Even if they are not your salesperson) the owner is always there and the salespeople (Charlie) is always available to help you even after you buy the vehicle . Definitely 👍 5 star!!
Lied About Condition of Vehicle - hondaguy100
I spoke with the general sales manager on the phone about a used Odyssey that I saw on his dealer's website. He told me that I would not find a vehicle for that year in better condition. That was a lie. We traveled to B-ham only to discover that the vehicle had many stains on the leather seats, the black on the inside doors were faded, and the dash above the radio was chipped.
If you want a great buying experience, please visit McConnell Honda (Montgomery) or Sam Boswell Honda (Enterprise). They are honest and offer great prices.
Purchase car - Girlbuy,1969
Bryan Stanfield presented himself as being the professional in which he is. I purchased my CRV from him in october, Bryan took his time to thoroughly go over details of the car....Thanks Bryan
Great Dealership - GIJill
I had been looking at their website as I was deciding on whether to initiate another lease or turning it in and purchasing a VW Bug convertible. I went online and sent an inquiry and within a short time I received a message from Mike Smith to come for a visit. Well, I went over there and Mike greeted me nicely and offered me the opportunity to drive a couple of Honda models. Mike was so lovely to work with and was not pushy. We took a drive in the CRV touring model. When we came back he spoke to the financing team. He came back and said let me talk to you about the incentives and price of leasing the CRV. What a great deal he offered - I drove off at the end of the day with my 3rd CRV lease with a the Touring model. I love all the wonderful features!! Mike Smith and Chrs (another gentleman with great customer service skills) made sure that everything went smoothly. Chris was so kind to say he would take care of getting the protection package completed that evening so I would not have to come back the following day (the rest of the service team that normally does the work for the protection had departed ). I would not hesitate to HIGHLY recommend this dealership and tell friends and family to see Mike Smith or Chris. Mike was so knowledgeable of the vehicle features and was not pushy!
Service department - Jess
I am very displeased with the service dept. less than a year ago I went for service they recommended several repairs which I had. Cost $200. 2 days later lights were flashing so I went back. $850 more dollars. This week I go back for service and filters/brake shoes. $212. Get up this morning and my car won't crank. It's a 2009!!! Stay away from there.
They give credence to the notion of underhanded car salesmen - M.
I purchased a new 2017 Honda from this dealership. We discussed the purchase of the car for $19,600, just under $22,000 out the door, after I shopped around other dealers for the same car. Of course, after a bunch of swindling talk and numbers being thrown around, I was charged $21295 for the vehicle, $26,164 OTD.
I accept that I bare some of the blame because I did not realize they had changed the price when I was signing paperwork, and only noticed after I received my bill of sale in the mail.
Nonetheless, such a blatant manipulation and change of a verbal agreement is underhanded and ruthless.
If I could give a negative review, I would
Best Honda Dealer in the Region!!!!! - bentjhud
Walked in and was immediately greeted by a beautiful young lady at the front desk who was eager to make sure I spoke to the right salesman and extended every ounce of quality customer service. While I waited, I was offered snacks and beverages and a pleasant conversation until a salesman was ready; they were quite busy when I walked in. Once I chose a vehicle, the salesman offered a test drive and afterwards i was immediately sold!! My salesman was Michael Pitts, who was AMAZING!!!! He got me the absolute BEST DEAL, was a pleasure to do business with and made sure I walked out of the door nothing less than satisfied and confident with my purchase. Also, the finance manager Jeff Stewart, went EVEN FURTHER to make sure I received the best financing deal!!! I mean no lie, these two guys made my car buying experience unforgettable!!! I now own a beautiful 2015 Honda Accord and very confident and pleased with my purchase. When this car dies, I WILL be back to King Honda for another one!!!!
Look elsewhere - Ed Carter
I TRIED to purchase a new 2016 Honda Civic EXr from them. I found that they and another out of state dealership had the exact car that I was looking to purchase for my daughter. I contacted both of them the same night (3 nights ago) and out of state dealership sent me a quote that night and I even received a phone call that wasn't pushy at all about the potential purchase. After talking with the other dealer I received a quote (both written & verbal) that was fantastic in my opinion. 2 days later I finally got a generic email quote back from JD Honda and it was $2000 more than the other. I emailed them that I had a much better quote from another dealer and Zac Biddle (salesman at JD Honda) basically called me a liar, that the other dealership had fees for "this & that" that they hadn't discussed with me and that I didn't have a written quote!!!! I forwarded the email quote to him and asked if he could match it and instead of just saying that they couldn't he continued to badmouth/belittle the other dealership. That's HORRIBLE business and I'd tell anyone to look elsewhere!
Just car shopping Honda Fit and Civic. Stopped at... - Keiko4
Just car shopping Honda Fit and Civic. Stopped at Grissom and talked with salesperson Lisa Fornes. She spent a lot of time with us, checked every question we asked, we took both cars on test rides over all kinds of roads from city to highway, potholes, backroads, etc. We got a great sample of how both vehicles handled (they are very different) Very attentive and friendly, Lisa really represented this dealership (and Honda) well!
We haven't purchased yet, but hope if we choose Honda that we can work the deal with Lisa at Grisson.