Justin worked hard - David Hurley
I recently had a great experience with Serra Toyota. I had been looking for just the right truck. Justin was patient and helped me find exactly what I wanted. Thanks Justin Hamblin!
New Car Purchase - tracy815
This, was by far, the best car buying experience I've ever had. Alice was the greatest. She was very helpful from hello, all the way until I signed the papers for my brand new car. I highly recommend Vaden because I witnessed others at work while waiting to seal my deal and they were all just as nice as Alice.
Very Good - Mike
My only complaint is it took 4 hrs to buy a truck. Getting into finance took all day but other then that Very Good service
Gary was very helpful - Dillydog
Very nice people, I emailed what I was looking for and how much I wanted to pay and when I got there I was in and out under a hour!!
Awesome experience!! - Kroberson92
Tiffany was awesome to work with! You was extremely helpful with any questions and concerns! She really went above and beyond! Thank you so much for the awesome experience!
Awesome - Amana111
Great guy! He will go the distance to make sure you are put in the vehicle that puts a huge smile on your face! Very informative and he never all the answers. Would definitely recommend him to everyone!
Top Reviewed Specialists At This Dealership
Sales / Product Knowledge & Safety Champion
Painless - Erictober
Quick and easy. Very friendly. Salesman was helpful and not pushy. Finance department answered all questions and gave informed information. Easiest car buying experience ever.
Great Team - R.a.reed
Our well built, problem free Camry coupled with the exceptional service department convinced me to replace my F-150 with a Tundra. Salesman Chris May is first rate and the whole Sand Mountain team impresses.
Purchased a 2016 Toyota Corrolla - Brenda Walker
Purchased my Car, Ms.CYNTHIA ELSTON N MR BRIAN ARMSTRONG ARE THE BEST!!! U CANT GET KNO.BETTER WITH THESE GUYS!! SERVICE WAS AT A 100%!! SERVICE DEPARTMENT WAS AMAZING! IF U LOOKING FOR A NEW CAR PLEASE GO THERE N TELL THEM BRENDA WALKER REFERRED U!!
First service - David E Mccormack
Everyone was very curious and knowledgeable which made my service experience comfortable. The coffee as good also. I would highly recommend Scott Crump to all and any one I know.
Absolutely GREAT! - Kimberly_22
Jason was a great sales man, I would recommend him to anyone. Toscaloosa toyota will get you in the car you want for sure! Thank you Tuscaloosa Toyota!
Very helpful - willis.s.hale.iii
They went above and beyond to get my deal done. I am very pleased with the team at springhill toyota and my new toyota 4runner.
Outstanding! - toyota man
Woodrow Dean was very helpful and knowledgeable .He is the sales person you will want to work with.The staff and management were easy to work with and my finance paperwork was complete and very timely . I had everything to transfer tags when I left with my new RAV which I really enjoy.
Good customer servuce friendly sales people - Shelby Drumm
Me n my son went there because he was looming for a truck. Even thought they couldn't do a truck n his price range they keep trying n manage to get him n a car. Which he is very happy with.
Thanks for taking the time to work with him.
Poor Service - cargirl
The service department told me "we just have so many cars in for service we can't keep up with them all"..WHAT? We have had parts ordered since February 10th...still not fixed. No communication between the service people. They have had out car since yesterday am and just called today and told us they ordered the wrong part. Wow!
Great Customer Service - vjhollis
Salesman David Wilkinson was very helpful, friendly,and professional. He went the extra mile and took extra effort to help us with the purchase of our new Sequioa.
hidden documentation fee of over $600.00 - joemc
Treated very bad by used car sales manager. Worst experience I have ever had. Love Toyota cars but will never visit this dealership for the purchase of another vehicle while present management is there. Truly wish Toyota would pull their franchise and give it to another dealership.
Great buying experience. - Jeffrey
We could not be happier. The vehicle was immaculate, both inside and out. The staff went above and beyond to make our buying experience a success. The dealership was clean, friendly and inviting. The website was bright, user-friendly, and informative. Our only regret is that we live three hours away and can not easily take advantage of their after-purchase services. Thank you Eastern Shore Toyota for an enjoyable, no-hassle experience!
Great place to buy a new car - Libby1130
I have never been to a place that was so outgoing to help me understand each vehicle and choose the best one to suit my needs. They answered every question, they took the time that I need, and made buying a car and easy and exciting experience. Terrell was awesome.
Love my Reinhardt Toyota Corolla - Louisianagirl
My contact person, Jeni Little assigned me a salesperson that listened to me, provided me with good info on different models and was patient til I made my decision. Their finance department took the sour taste out of my mouth from previous experiences at other dealerships. Love this dealership. I am out of state but will return there in the future
HORRIBLE - Missmommy5712
After buying our new car, it's took two months almost and still no paperwork sent to get our tag. They keep calling saying their bank needs "more info" after we already turned our income in, and a $10,000 down payment. I have had to hire an attorney to handle this nonsense with this dealership! Do not purchase from this place unless you want a never ending headache!!
We purchased a 2008 camry and had every service apppt at... - Lacym18
We purchased a 2008 camry and had every service apppt at Sand Mtn Toyota. The camry began using quite a bit of oil between oil changes. This concern was brought up at every appt with promises of return calls and inveatigation which was never fulfulled. Recently my husband was there and was told that a new breather box was needed as a crucial part was missing and it would cost $475 to replace the entire unit as the part couldnt be purchased seperately. My husband became angry and argued that sand mtn was the only people to ever service the car and it had to of bwcome damaged under their care and it would need to be paid for by the dealership not us considering the vehicle had other issues that still hadnt been addressed by them. The service manager, Troy said he would check into it and be in touch. This was the only return call made from the dealership, we were told that the breather box would be fixed at their cost at our next visit. We went in today and wouldnt you know they found a way to get the missing $2 bolt that would have cost us $475 to fix. They are scam artist trying to take advantage of honest people. We simply eanted our issues addressed and resolved instead we have been given the run around and been hussled. Please remember we were told that the entire unit was going ti have ti be replaced at our cost but conviently when the charge was from their pocket they randomly had the cheap fix. The oil problem still hasnt been resolved except that oil will have to be added between oil changes and a shrug and Im sorry. Spending top dollar for a vehicle and not have resolution to issues brought to them is unacceptable. I love my camry and even though my husband says we will never own another i would argue. The dealership prays on the weak and will scam the custmer to their own benefit. We will never purchase another car feom them. BUYER BEWARE!!!
PROS/DealerRater certified sales professional