Completely satisfied with purchase of new Avalon - wetavalon
Ron Babice is the best! He was very helpful in introducing us to the 2017 Avalon. It was our first new car in 17 years, and a whole lot of high tech safety features have been added in that time. He and the Serra team worked with us and were able to deliver our new car at a price that was better than expected. When we went to Serra, I had very little hope that we would be able to work out an acceptable deal. But not to worry, Ron made it happen. At delivery, Ron was patient and thorough in going over the controls and features and even linked our phone to the car. This is probably easy for most folks to do, but not for us. Imagine, talking to your car. Will wonders never cease! Thanks Ron, for a job well done. Ruby and Ed
You want it? You got it,TOYOTA ! - Blessed
I called Vaden Toyota,talked with salesman Justin Clark,I told him what I wanted, how much I could pay,limited mo. payment. Did application over the phone.I went to Vaden Toyota.Justin had the car waiting on me,I drove it,loved it. I'm a 1st time Toyota owner.Justin went far beyond what he had to do to meet my demands.My first impression of him was courteous,very respectful.I've had some bad experiences with salespeople at dealerships,so I was very wary.Thank you Justin,for making me feel very comfortable and for all you did to help me get my car.Justin introduced me to the service mgr.Brandon,I was met with a smile and a handshake,a smile is worth a million bucks.Thanks Brandon.You know,they didn't make me feel like they were doing me a favor,that means a lot to me. Hey,Vaden Toyota Owner,These two guys are keepers.Can't remember which manager I had to deal with,it wasn't Mr.Brantley,anyway.......... only downside...warranty stinks ,needed extended warranty,so management' you did me no favor,you got me on that one.Oh,just so you'll know,My insurance company does have GAP insurance at no extra cost .Overall,I would recommend Vaden Toyota,ask for Justin. Alice Ricks is great too,she is my childrens saleswoman.Casey Thornton highly recommends her. Thanks again guys and Jesus is Lord !!!. 4-13 2017.Proud owner of 2017 Toyota Scion (Yaris IA)
Awesome dealer - MrsTravis
Pete Cossaboon is a awesome 👌. Pete took his time and explain the details of buying a car now and how I can benefit from having a new car. Love you Pete.
Gary was very helpful - Dillydog
Very nice people, I emailed what I was looking for and how much I wanted to pay and when I got there I was in and out under a hour!!
Good FRIDAY!! - Tiffany Leach - With Chauncey & Evelyn Jones - Evelyn A Jones
This was an AWESOME!! day 4/14/17- Very Friendly people, a very warming place & dealer REP - right there time you come on their car lot , willing to assist you. Bill Harrison - have sold me a car before. A GREAT ! guys & Tiffany Leach was an AWESOME, young lady - play her part til the end. - Great Friday - Good Friday we purchase a car. Serra Toyota is the place to go - NO PRESSURE, SHORT AMOUNT TIME - IF YOU qualify - & If you don't - they will stay with you to the END - that what we did a year ago - until GOOD FRIDAY -we when from a 2014 - Corolla & we got our new 2017 Corolla 4/14/17. Thanks Bill Harrison & Tiffany Leach & - other guy took their place to process started.
Salesperson with a smile,good manners and personable . - dumblode
My salesperson, Arron Woods was a very pleasant gentleman to deal with. He was quite factual and upfront while dealing with me. I did not feel pressured at all.which made the experience a little easier since I donot enjoy spending my hard earned money. He answered all my questions and listened to my comments and options that I wanted for the car I was looking to purchase.
Top Reviewed Specialists At This Dealership
Sales / Product Knowledge & Safety Champion
Very good - Lawrence
The entire staff at Palmers Toyota went out of their way to make my experience a good one. I felt like my time was valued and felt no pressure to make a decision that I was not comfortable with. My salesperson MD was very informative and helpful with assisting me in making my final choice.
Friendly , professional service - Bama.glenn56
I've bought Toyota before and always please with the quality of the vehicle. Sales folks are great they have your best interest in mind. There's no pressure easy folks to talk to. Thank you Gary
Purchased a 2016 Toyota Corrolla - Brenda Walker
Purchased my Car, Ms.CYNTHIA ELSTON N MR BRIAN ARMSTRONG ARE THE BEST!!! U CANT GET KNO.BETTER WITH THESE GUYS!! SERVICE WAS AT A 100%!! SERVICE DEPARTMENT WAS AMAZING! IF U LOOKING FOR A NEW CAR PLEASE GO THERE N TELL THEM BRENDA WALKER REFERRED U!!
Absolutely GREAT! - Kimberly_22
Jason was a great sales man, I would recommend him to anyone. Toscaloosa toyota will get you in the car you want for sure! Thank you Tuscaloosa Toyota!
Bought a used 4 Runner XP - Sandy
Everyone was friendly and helpful without being pushy. Doing all the paperwork was a bit slow but not sure that could be helped. I will likely be back if I buy another Toyota
Reggie Smalls is such a helpful and wonderful salesman. - Proud owner
Everyone at Springhill was professional and a pleasure to deal with. Reggie was on top of everything from our first phone call until we drove off the lot with our new / used car.
Ed is the man - Sean Despin
Ed got us into a 2017 limited 4x4 for exactly what we wanted to pay. Great overall experience. He is knowledgeable and honest. Ask for Ed.
Very awesome - Momo
Had all my recalls completed and service work done quickly and they are very professional. Even when they called and received payment. Very professional and considerate.
Best car buying experience ever! - TVcarguy
Our salesman's name is TV, really thought he was kidding, but no (lol!). He was patient with us, making our car buying experience stress free, no pressure. Very professional, yet friendly. I would highly recommend their services!!! Completely satisfied??
Outstanding! - DJ
Our sales person at Lynch Toyota was outstanding! He was knowledgeable, professional, and congenial and helped us get a great deal. The manager and finance director were excellent.
hidden documentation fee of over $600.00 - joemc
Treated very bad by used car sales manager. Worst experience I have ever had. Love Toyota cars but will never visit this dealership for the purchase of another vehicle while present management is there. Truly wish Toyota would pull their franchise and give it to another dealership.
Unscheduled routine maintenance went great! - RonJon40
Came in for a routine oil change and a free car wash while we were at it. The waiting area was very clean and the seating area was very comfortable. Enjoyed the coffee and sandwich bar which were fairly priced. Bathroom was very clean as well. We did not make a scheduled appointment so our wait was approximately 45 minutes. Took that time to shop at SAM's club that was located next door. The staff was very friendly and this dealership definitely sets the bar for others to follow. Personally I have never had bad service at this dealership. Knock on wood. :-)
Great Service - Winningham
Very knowledgeable and helpful staff! Technician was very helpful in pointing out multiple issues that now have been repaired or replaced and has brought a new life back into my vehicle. Service advisor was honest and helpful in getting a course of action for repairs that worked with my budget and time frame.
Great place to buy a new car - Libby1130
I have never been to a place that was so outgoing to help me understand each vehicle and choose the best one to suit my needs. They answered every question, they took the time that I need, and made buying a car and easy and exciting experience. Terrell was awesome.
HORRIBLE - Missmommy5712
After buying our new car, it's took two months almost and still no paperwork sent to get our tag. They keep calling saying their bank needs "more info" after we already turned our income in, and a $10,000 down payment. I have had to hire an attorney to handle this nonsense with this dealership! Do not purchase from this place unless you want a never ending headache!!
We purchased a 2008 camry and had every service apppt at... - Lacym18
We purchased a 2008 camry and had every service apppt at Sand Mtn Toyota. The camry began using quite a bit of oil between oil changes. This concern was brought up at every appt with promises of return calls and inveatigation which was never fulfulled. Recently my husband was there and was told that a new breather box was needed as a crucial part was missing and it would cost $475 to replace the entire unit as the part couldnt be purchased seperately. My husband became angry and argued that sand mtn was the only people to ever service the car and it had to of bwcome damaged under their care and it would need to be paid for by the dealership not us considering the vehicle had other issues that still hadnt been addressed by them. The service manager, Troy said he would check into it and be in touch. This was the only return call made from the dealership, we were told that the breather box would be fixed at their cost at our next visit. We went in today and wouldnt you know they found a way to get the missing $2 bolt that would have cost us $475 to fix. They are scam artist trying to take advantage of honest people. We simply eanted our issues addressed and resolved instead we have been given the run around and been hussled. Please remember we were told that the entire unit was going ti have ti be replaced at our cost but conviently when the charge was from their pocket they randomly had the cheap fix. The oil problem still hasnt been resolved except that oil will have to be added between oil changes and a shrug and Im sorry. Spending top dollar for a vehicle and not have resolution to issues brought to them is unacceptable. I love my camry and even though my husband says we will never own another i would argue. The dealership prays on the weak and will scam the custmer to their own benefit. We will never purchase another car feom them. BUYER BEWARE!!!