Outstanding Service! - Jenk
Outstanding dealership and excellent service! Justin Hamblin made the entire experience fun and was very informative and professional, as was the sales manager, Aundrae. By far the best buying experience I have ever had!! Go to Serra Toyota, they will treat you right and get the job done!
Met our expectations - Carguy1978
Our experience at Vaden Toyota was outstanding! We were greeted not long after we arrived. Our salesman, Ed Jones, was outstanding and very knowledgeable! He answered all our questions about the Tacoma and the Camry. Our buying experience was great from start to finish! I would highly recommend Vaden Toyota of Sylacauga to my family and friends.
Krina and Wayne were great to work with!! - Kathleen Velez
I normally hate going through the car buying process because it drags on for so long. Krina Johnson and Wayne Lurvey worked hard to get us in and out with a minimal wait time.
good experience - andyandy
Purchased a 2017 Rav4. Salesman Chris Riley was very knowledgable of product. he was very curtious.
If this vehicle is as dependable as our 2011 Camry, we will be pleased.
Highly Recommend Serra Toyota Decatur - Vanhousen1997
I hIghly recommend Serra Toyota in Decatur Al for several reasons. First, the customer service was a definite 5 star rating! Not only was Josh Cyr great to my husband and Me but the finance mgr was as well. We were treated with dignity and respect and I appreciated that. I found my dream vehicle at Serra Toyota and have been very pleased. Josh has called twice to check and make sure I was happy and everything was ok with my vehicle. Thank you Josh!!
Great Experience - Tonarius Gooden
Max, Matthew and Tony made this experience painless and easy. I put in the application online, drove to the dealer, test drove the car and purchased it. The 2017 Toyota Camry LE is a great car.
Top Reviewed Specialists At This Dealership
Best New Car purchase ever - Thinc12
My sales person Randy Yusuf was truthful and extremely knowledgeable about my new Highlander. Made it such a peaceful and easy experience!!!
Best dealership experience in my 50 plus
Great customer service - Toyota dad
Sand Mountain Toyota customer service is the best you will find in the business. This is the third automobile we have bought from them and wouldn't go anywhere else to buy one!
2017 Tundra - Tundra 17
More than helpful with getting the right price for my new truck, and very fair price on trade. Michael Battle was my salesman and would highly recommend.
First service - David E Mccormack
Everyone was very curious and knowledgeable which made my service experience comfortable. The coffee as good also. I would highly recommend Scott Crump to all and any one I know.
Absolutely GREAT! - Kimberly_22
Jason was a great sales man, I would recommend him to anyone. Toscaloosa toyota will get you in the car you want for sure! Thank you Tuscaloosa Toyota!
Bought a new truck - chevelle70fast
I was looking for a late model Truck for about a year...I was working with Caleb and he was very patient with me and found me the right vehicle for a great price. They are the best at Toyota of Dothan and would recommend them to anyone looking for a new or used car!!
Sales and service are both excellent - Big Chet
We have bought 4 cars at Lynch - 2 Camry's, a RAV4 and a Corolla. The purchase process is the best experience I have ever had. Jarvon Cubit and Phil Dugas are a joy to bargain with. Even when bargaining hard you are always treated with courtesy and respect. All of my Toyota's have been serviced by Lynch. There is no hassle or up-selling by the service team and items are taken care of in a very timely fashion. This is definitely a different and much better experience than I have had at other area Toyota dealers. I recommend Lynch and especially Jarvon and Phil who will work with you to get a good deal.
Service - Repubdoug
Jeff Collins is very reliable and consistent with the handling of my service appointments.. I would highly recommend him to anyone in need of service for any Toyota customer.
Great! - Brad
Jeff was very tentative and very professional. He took care of all my concerns. Jeff had my truck thoroughly looked over and came up with a solution and had it fixed very quickly.
Great Service - I Hog
I had made appointment for service and when I arrived they were waiting on me and new what I needed
I was in and out in no time
Thanks it was a pleasure
hidden documentation fee of over $600.00 - joemc
Treated very bad by used car sales manager. Worst experience I have ever had. Love Toyota cars but will never visit this dealership for the purchase of another vehicle while present management is there. Truly wish Toyota would pull their franchise and give it to another dealership.
Bait and Switch/warranty enhancement a joke - Larry
Invoice on sticker shown was 2500.00 more than invoice in glovebox. Had to go back to dealership and they offered compensation after being caught. Warranty enhancement was used by Toyota to acknowledge an issue with turn signal lense and service department was notified. However, dealership knew of issue and when truck was in for service on numerous times they neglected to notify customer and time expired to get work done with enhancement process. Dealer also does not post my reviews this is the 3rd one I am trying to post. They pick and choose only goo revues!!! BUYER BEWARE
Best dealership I've ever seen - 99er
This dealership gave me an excellent price on a used car which was in great shape and is the perfect car for my needs. They allowed me to drive it to my mechanic for a checkup who told me that he would buy it if I didn't. Their showroom is fantastically clean especially the bathrooms. All of my questions were answered promptly. Chris Godwin was the sales representative who handled the transaction efficiently and courteously. Johnny and Shane bent over backwards to make sure that I was a satisfied customer. I will highly recommend this dealership and will purchase from them again if I need any more vehicles. They made me feel special.
Up sale - Iknewbetter
If you take in an older Toyota be prepared to be hounded by a leased car salesman. Then after 3 hrs for an oil change tire rotation I received an estimate for $1400 in repairs. I folded like a fool and am leasing a car I can't afford and I'm stuck.
HORRIBLE - Missmommy5712
After buying our new car, it's took two months almost and still no paperwork sent to get our tag. They keep calling saying their bank needs "more info" after we already turned our income in, and a $10,000 down payment. I have had to hire an attorney to handle this nonsense with this dealership! Do not purchase from this place unless you want a never ending headache!!
We purchased a 2008 camry and had every service apppt at... - Lacym18
We purchased a 2008 camry and had every service apppt at Sand Mtn Toyota. The camry began using quite a bit of oil between oil changes. This concern was brought up at every appt with promises of return calls and inveatigation which was never fulfulled. Recently my husband was there and was told that a new breather box was needed as a crucial part was missing and it would cost $475 to replace the entire unit as the part couldnt be purchased seperately. My husband became angry and argued that sand mtn was the only people to ever service the car and it had to of bwcome damaged under their care and it would need to be paid for by the dealership not us considering the vehicle had other issues that still hadnt been addressed by them. The service manager, Troy said he would check into it and be in touch. This was the only return call made from the dealership, we were told that the breather box would be fixed at their cost at our next visit. We went in today and wouldnt you know they found a way to get the missing $2 bolt that would have cost us $475 to fix. They are scam artist trying to take advantage of honest people. We simply eanted our issues addressed and resolved instead we have been given the run around and been hussled. Please remember we were told that the entire unit was going ti have ti be replaced at our cost but conviently when the charge was from their pocket they randomly had the cheap fix. The oil problem still hasnt been resolved except that oil will have to be added between oil changes and a shrug and Im sorry. Spending top dollar for a vehicle and not have resolution to issues brought to them is unacceptable. I love my camry and even though my husband says we will never own another i would argue. The dealership prays on the weak and will scam the custmer to their own benefit. We will never purchase another car feom them. BUYER BEWARE!!!
PROS/DealerRater certified sales professional