Experience - Suzyqcaldwell
My wife and I recently leased a new Toyota from Serra Toyota in Birmingham. Our salesperson was Justin Hamblin and Our experience there was completely satisfactory in every way. Justin was extremely helpful, courteous and knowledgeable in assisting us with our decision. I will add that I have talked with Justin several times following our first meeting and he continues to take care of our questions in a very professional manner. We would certainly give Serra Toyota and Justin Hamblin high recommendations J. C.
Quality and Timely Purchase Experience - Phillip
All of the staff was very friendly and helpful; along with an environment which was very clean and inviting. Potentially most impressive was the respect of time and decision during the purchase process. The entire purchase and negotiation with David Gray at Vaden was expeditious and lasted a couple of hours - which I feel is very good. Vaden was one of several dealerships that I visited for my purchase and they were able to give the best price, by far. I confidently suggest anyone give these guys a chance to earn your business.
Nice dealership and salesperson - Spothunter
I had a great salesperson Tiffany. She was very informative about the truck I looked at. We did not meet on price so I did not purchase here
One of a kind - MyrandaB
My experience was truly exceptional. Gary worked with me mostly over email and went above and beyond. I had the best experience with the whole staff at Bondys!
Salesperson with a smile,good manners and personable . - dumblode
My salesperson, Arron Woods was a very pleasant gentleman to deal with. He was quite factual and upfront while dealing with me. I did not feel pressured at all.which made the experience a little easier since I donot enjoy spending my hard earned money. He answered all my questions and listened to my comments and options that I wanted for the car I was looking to purchase.
Top Reviewed Specialists At This Dealership
Sales / Product Knowledge & Safety Champion
Excellent experience purchasing 2017 Highlander - Toyo Owner
David Parnell at Palmer's was extremely thorough and took care of us throughout the entire process. Highly recommend Palmer's and David to anyone in the market for a new Toyota! Thanks, David!
Excellent - Jnw0018
I had two great experiences with this dealership they were absolutely great both times. The process takes a while but I really left feeling like I was explained everything.
Awesome - Cody Messer
Best experience at a car dealership yet. Jordan Benefield made our experience one of the best. Honest straight forward from the get go. Would recommend home to anyone looking to purchase a vehicle.
Trade - Glassco
They were very friendly and polite and honest in working with us would do business with them again in the future when I am looking to buy a Toyota pickup truck
New car - Tamichrispugh
Clearance Hall was the best salesman. The company was super nice to my husband and I. I would recommend Spring Hill Toyota to all my friends.
Excellent service - Katlin Rouse
Had a great experience. Scott worked very hard to get us to where we wanted to be. Along with Ashley Givens. We will be coming back again.
Absolutely fantastic experience buying a car - Mercedes
I've never experienced a better a service , knowledge and kindness buying a car then with Sandra Albright ,also Rob Hindman was fantastic handling the finance part of it .Tuscaloosa Toyota really is the cherry on top of the icing of the best cake ever. I love my Camry which Sandra has recommended and patiently explained all the facts and reasons why to get a car like this. I am so thrilled and very happy, Sandra made me feel like family.
Staff is awesome - Susan
The staff is very friendly and makes you feel like part of their family. My car buying experience was fast and easy. And they take the time to sit and show you everything about the car. They just made everything a wonderful experience.
Love My Camry!! - Sherri M Golson
I am so very happy with the Bill Penney Toyota Staff!!! Also have taken my Camry there and happy with the excellence in Service too!!!
Non professional - Wdm50
While talking to the guy at Hoover Toyota what I needed done to my car, he walks away to help someone else (???) When another person asks me what I needed worked on I told him what just happened, he shook his head in disbelief at his co worker. Finally someone asks if he can help me as I explain all over again he's not putting anything into the computer nor writing anything down. I'm a red carpet customer, highly disappointed
Best New Car Buying Experience 30 New Vehicle Purchases - jamesalanray
I tried to get out the door pricing from 5 or 6 Toyota dealers in the Birmingham area, Austin from Limbaugh was the only sales rep that responded in a timely manner and stuck to the price. I specified Email communication, Austin was also the only rep that respected that request. I have a small disability which makes it difficult to talk on the phone. The other dealers called me numerous times during the week long process. I eventually got pricing from almost all the other dealers and Limbaugh's price was close to $800.00 cheaper. So the pricing and the business like manner of Austin Gravlee brought us to Limbaugh for our new Tacomo. I was still thinking we would get there to purchase it and they would try one of those car dealer tricks, nope not at Limbaugh same price and all the time we needed to get to know our new truck. I am still in a little bit of shock, we got the price, the price stayed the same, we bought the truck and the guys were nice as they could be.
My Experience - Jim
I visited Lynch Toyota on 06/15/2017. While looking over the lot, salesman Ken Russaw introduced himself. While speaking to him on my interests, it began to rain very heavily. I was in shorts and shirt and was not bothered and Ken stood right with me in his nice clothes. We gathered under a nearby tree to avoid the rain. He asked all the right questions, BUT MORE IMPORTANTLY , he LISTENED.
During the time we spent in his office area, Ken was efficient and what I really appreciated was his "transparancy". The way he handled the whole transaction let me know that he was an advocate for me, the customer.
Thank you for the great experience, both with finance, sales and service. I was even given a tour of the service department and introduced to service manager.
Ken made sure that all details were handled, making it my best trade yet! I look forward to being a part of the Lynch Toyota Family.
hidden documentation fee of over $600.00 - joemc
Treated very bad by used car sales manager. Worst experience I have ever had. Love Toyota cars but will never visit this dealership for the purchase of another vehicle while present management is there. Truly wish Toyota would pull their franchise and give it to another dealership.
Great Experience - phnita jackson
I had a great experience at Eastern Shore Toyota. Justin was very friendIy and helpful. I would recommend all of my family and friends to this dealership.
Great experience - RonaldB334
Great staff, very helpful, and they worked with me to put me in a new car of my choice. No pressure with the whole car buying experience.
Great place to buy a new car - Libby1130
I have never been to a place that was so outgoing to help me understand each vehicle and choose the best one to suit my needs. They answered every question, they took the time that I need, and made buying a car and easy and exciting experience. Terrell was awesome.
HORRIBLE - Missmommy5712
After buying our new car, it's took two months almost and still no paperwork sent to get our tag. They keep calling saying their bank needs "more info" after we already turned our income in, and a $10,000 down payment. I have had to hire an attorney to handle this nonsense with this dealership! Do not purchase from this place unless you want a never ending headache!!
We purchased a 2008 camry and had every service apppt at... - Lacym18
We purchased a 2008 camry and had every service apppt at Sand Mtn Toyota. The camry began using quite a bit of oil between oil changes. This concern was brought up at every appt with promises of return calls and inveatigation which was never fulfulled. Recently my husband was there and was told that a new breather box was needed as a crucial part was missing and it would cost $475 to replace the entire unit as the part couldnt be purchased seperately. My husband became angry and argued that sand mtn was the only people to ever service the car and it had to of bwcome damaged under their care and it would need to be paid for by the dealership not us considering the vehicle had other issues that still hadnt been addressed by them. The service manager, Troy said he would check into it and be in touch. This was the only return call made from the dealership, we were told that the breather box would be fixed at their cost at our next visit. We went in today and wouldnt you know they found a way to get the missing $2 bolt that would have cost us $475 to fix. They are scam artist trying to take advantage of honest people. We simply eanted our issues addressed and resolved instead we have been given the run around and been hussled. Please remember we were told that the entire unit was going ti have ti be replaced at our cost but conviently when the charge was from their pocket they randomly had the cheap fix. The oil problem still hasnt been resolved except that oil will have to be added between oil changes and a shrug and Im sorry. Spending top dollar for a vehicle and not have resolution to issues brought to them is unacceptable. I love my camry and even though my husband says we will never own another i would argue. The dealership prays on the weak and will scam the custmer to their own benefit. We will never purchase another car feom them. BUYER BEWARE!!!