Best Cary buying experience - BAMAGURL...Avalon Midnight
GO AND SEE JUSTIN... he was awesome...patient... kind and understanding.. he understands your needs and wants and works to get u the best deal... I will be back and I will be sending family and friends to Justin and hats off to Shannon Twitty as well.. thanks for being kind and polite....
New vehicle - Paige Hilyer
I purchased a new Toyota RAV 4. So far I'm very satisfied with the vehicle. All the people at the Dealership were very nice.
SUV purchase - DFerg
Big thank you to Vernon Mason, he is the most polite, patient, helpful, and honest salesperson I've ever dealt with, and I've dealt with a lot over the past 30 years. Also big thank you to the finance guy who talked fast but totally got the job done...lol. Great job!!! And many thanks for making my car buying experience a great one!! Highly recommend Bill Penney Toyota!!!
Great Experience!! - Randi
This experience was excellent! One of our absolute best experiences of buying a vehicle. Chris Riley was wonderful and very attentive. This dealership and the sales associates, as a whole, were very pleasant and kind. Thank you Bondy's!
Fantastic Service! - Bromdhur
Daylon is the man. The service he offered was top of the charts. He was able to work with me and get me the car that I wanted at a price I could afford and I could not be happier with my expirience!
Great service and experience - Jdw601
Came to the dealership hesitant about buying a used vehicle. Seab Campbell greeted me right off the bat and made me feel comfortable. Seab helped me find a car that matched my wants and price range. I left happy with my new car, thanks Seab and Eastern Shore Toyota!
Great Experience! - Motherof2
Love my 2015 Camry! Tiffany Fredrick was very nice and courteous and made the experience great! Will go back to her for my next purchase!
Helpful, friendly, knowledgeable, efficient - Kat399
Drove 150 miles to buy my car. Good price. Good people. They answered all questions. Helped secure financing at a good rate
Our sales person was very friendly and made this a very pleasant experience.
Rav4couponer - Rav4couponer
Just purchased my second vehicle from this location, always a great experience. Cynthia is amazing. Everyone is so friendly and helpful. I will continue to shop with the Sunny King Toyota family.
First service - David E Mccormack
Everyone was very curious and knowledgeable which made my service experience comfortable. The coffee as good also. I would highly recommend Scott Crump to all and any one I know.
It went very smooth and no pressure. - Amanda222
We had a great experience with Tuscaloosa Toyota. Bryan Christian was very helpful, informative, patient and made everything quick and simple. The buying process was quick and did not take all day.
Great service - Life
I bought my first car ever at this dealership. The salesman was veryhelpful and made sure I knew everything I needed to about the car before I left. It was good car buying experience.
Sales and service are both excellent - Big Chet
We have bought 4 cars at Lynch - 2 Camry's, a RAV4 and a Corolla. The purchase process is the best experience I have ever had. Jarvon Cubit and Phil Dugas are a joy to bargain with. Even when bargaining hard you are always treated with courtesy and respect. All of my Toyota's have been serviced by Lynch. There is no hassle or up-selling by the service team and items are taken care of in a very timely fashion. This is definitely a different and much better experience than I have had at other area Toyota dealers. I recommend Lynch and especially Jarvon and Phil who will work with you to get a good deal.
I love my Rave SUV! - Gloves.diann
I love my new car soooo much! My sales man Cheyenne did a excellent job showing me the car I wanted in red, the color I wanted!GodBless
Top Customer Service - tundra guy
Our first experience with Limbaugh Toyota and it was quick and easy. The people who work there are super. Everyone we met was nice. They had time for you and didn't try to attack you in the parking lot like most car lots.
Great! - Teresa
Very patience,helpful and worked great me! Will use sgain. Everyone was nice and helpful. Meet all departments don't have anything else to say
hidden documentation fee of over $600.00 - joemc
Treated very bad by used car sales manager. Worst experience I have ever had. Love Toyota cars but will never visit this dealership for the purchase of another vehicle while present management is there. Truly wish Toyota would pull their franchise and give it to another dealership.
Best dealership I've ever seen - 99er
This dealership gave me an excellent price on a used car which was in great shape and is the perfect car for my needs. They allowed me to drive it to my mechanic for a checkup who told me that he would buy it if I didn't. Their showroom is fantastically clean especially the bathrooms. All of my questions were answered promptly. Chris Godwin was the sales representative who handled the transaction efficiently and courteously. Johnny and Shane bent over backwards to make sure that I was a satisfied customer. I will highly recommend this dealership and will purchase from them again if I need any more vehicles. They made me feel special.
Horrible Customer Service - rlovely87
When we purchased a vehicle in 2014 from High Country we witnessed another couple walking out speaking loudly of bad service. We thought they were disgruntled customers and went through with our purchase anyways. All paperwork was signed electronically - which we now know was a huge mistake. There were numerous mistakes made throughout the documents that we did not discover until said vehicle was totaled and we begun going through the process of getting insurance to pay. We had reviewed the paperwork before signing but changes were made at some point - who knows when. For example the vehicle we traded in was a Malibu. One page said Malibu while the next page had a totally different year and make vehicle - not the one we traded in. Mistakes like that were everywhere.
Not only did we find that the paperwork was in disarray, we also found that customer service at High Country means nothing. There are documents we needed in order to have the vehicle paid off by our loan companies. We chatted online with a representative and were told we would receive a call from someone who could help us. That call never came. After a week we called in and spoke with a grumpy man who said he could not help us, we had to visit in person and sign paperwork. We drove 45min to be there in person (as we were told) - my husband took off a day of work to be there - turns out somehow the paperwork had already been completed and turned in (it appears it was completed and turned in after the Internet chat). Obviously the man we spoke to on the phone did not take the time to check our account when we called in and obviously they did not need us to be there in person if they did it without us. I am extremely disappointed they did not care enough about us to call and let us know. There was no apology for taking up our time.
My first impression of High Country was that customers were important. Obviously we have now witnessed customers are only important when High Country is trying to get them to purchase a vehicle.
We gave High Country multiple opportunities to assist us. If they had been friendly and/or helpful we likely would have made another purchase there. These recent interactions have left a bad taste now and we will definitely not be returning. Although we love Toyota vehicles we refuse to support a company that cares so little about their customers. We will be purchasing a different make to replace our Toyota.
Warning - High Country will not take of you when you need them. Be cautious!
Up sale - Iknewbetter
If you take in an older Toyota be prepared to be hounded by a leased car salesman. Then after 3 hrs for an oil change tire rotation I received an estimate for $1400 in repairs. I folded like a fool and am leasing a car I can't afford and I'm stuck.
HORRIBLE - Missmommy5712
After buying our new car, it's took two months almost and still no paperwork sent to get our tag. They keep calling saying their bank needs "more info" after we already turned our income in, and a $10,000 down payment. I have had to hire an attorney to handle this nonsense with this dealership! Do not purchase from this place unless you want a never ending headache!!
We purchased a 2008 camry and had every service apppt at... - Lacym18
We purchased a 2008 camry and had every service apppt at Sand Mtn Toyota. The camry began using quite a bit of oil between oil changes. This concern was brought up at every appt with promises of return calls and inveatigation which was never fulfulled. Recently my husband was there and was told that a new breather box was needed as a crucial part was missing and it would cost $475 to replace the entire unit as the part couldnt be purchased seperately. My husband became angry and argued that sand mtn was the only people to ever service the car and it had to of bwcome damaged under their care and it would need to be paid for by the dealership not us considering the vehicle had other issues that still hadnt been addressed by them. The service manager, Troy said he would check into it and be in touch. This was the only return call made from the dealership, we were told that the breather box would be fixed at their cost at our next visit. We went in today and wouldnt you know they found a way to get the missing $2 bolt that would have cost us $475 to fix. They are scam artist trying to take advantage of honest people. We simply eanted our issues addressed and resolved instead we have been given the run around and been hussled. Please remember we were told that the entire unit was going ti have ti be replaced at our cost but conviently when the charge was from their pocket they randomly had the cheap fix. The oil problem still hasnt been resolved except that oil will have to be added between oil changes and a shrug and Im sorry. Spending top dollar for a vehicle and not have resolution to issues brought to them is unacceptable. I love my camry and even though my husband says we will never own another i would argue. The dealership prays on the weak and will scam the custmer to their own benefit. We will never purchase another car feom them. BUYER BEWARE!!!
PROS/DealerRater certified sales professional