Brand New Jeep - Me731
We were very happy with our experience with Annie she was professional and honest and worked with us to get exactly the vehicle we wanted. Great staff and clean facility. Highly recommend anyone to go see her for your next car. We love ours!
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
P.S. (Pleasant & Stressfree) Experience. - 2-firstjp
Before visiting this dealer ship and choosing a Jeep to test drive, I had my mind set on visiting other dealer ships before making my decision. After I met Bill Reudgen referred by a good friend, I didn't want to shop around at any other car dealers. Being a woman, I felt very comfortable shopping and test driving a car with Bill. He was very knowledgeable, friendly and made me feel very comfortable. The entire team, sales manager Neil and Jeff was very warm and pleasant, down to earth, it was a very stressfree, pleasant experience. I ended up purchasing a Jeep Grand Cherokee and did the delivery within 2 days. I would highly recomend Bill Reudgen, Neil and the team at NWH Dealerships to everyone. Thank you for a pleasant, stressfree, experience! Defintely will consider coming back to purchase another vehicle in the near future, and hoping Bill would still be there! Love him and the team at NWH Dealerships!
Scott Turian - Mflo23
Excellent salesman, with thorough and complete knowledge of his product. Answered every question I had with clarity and conciseness. I would recommend him very highly.
Customer Service with a personal touch - CherokeeJoe
This is the third vehicle that I have leased with Bill Larson. Each experience has always left me comfortable and satisfied that Bill has done everything in his ability to ensure that I not only got what I was looking for but at the monthly payment I was looking to adhere to. Bill is knowledgeable and friendly and really wants to get to know each of his customers so that he assist them in making the right choices. I would recommend him to anyone if you are looking to purchase or lease a Dodge/Jeep product. He will listen to what you want and ultimately wants his customers to be happy with their vehicle. Bill understands the value of returning clientele and looks to build relationships rather than one time sales. I will be sticking with Bill Larson for all of my Jeep needs
2nd commercial van bought from Frank Montoni - Aircomfort
Just bought my second identical pro master 2500 after the first one proved itself over a year. For the 2nd vehicle Frank got me a great price, no hassle, had the racks and tanks installed, my insurance card completed and the right product delivered to my sign painter making this the easiest and most seemless commercial purchase I have made in 30 years of truck buying! Thanks Frank!!!
Excellent - Scoutmaster
We brought the car in for a diagnostic. Melissa communicated and discussed the estimate with me and answered all of my questions.The work was done on time as promised. Very satisfied.
awesome ! - cart 3
fast courteous service. went to great lengths to make sure that we understood the entire transaction and fully explained the vehicles functions before leaving the dealership.
Great group of people for a good vehicle buying experience! - chloe_meme331
This is the only dealership in Ct. that we choose to do business with. We have bought several vehicles from them and the experience is always good. They will do everything they can to help you get the vehicle you want. Each person we dealt with is knowledgeable in their area of the process.
Always friendly, customer-centered. Honest. - Fran Shields
We switched to Secor for location first, but were pleasantly surprised by the sales and service staff. Welcoming, knowledgeable, honest. We have five used Jeeps. The Secor service staff understands that we need these cars to run and that we are willing to deal with some high miles issues. I feel like they are as fair and honest as possible regarding what needs to be done now and what can wait. They are always welcoming and get me in and out of the service bay expediently almost every time. Sales people are great. No pressure, knowledgeable. Good communicators. Finance people have "can do" attitudes. Owner is visible and accessible to customers. I understand it will cost us to keep high miles Jeeps on the road. Secor's staff makes it bearable.
WONDERFUL DEALERSHIP - jeep/vette1948
We traveled one hour, from MA to Ellington CT, to go to this dealership again. We just purchased a 2016 Jeep Unlimited this week and LOVE it. We bought a 2014 Jeep 2 dr. 2 1/2 years ago, but even though we loved that car too, we needed 4 doors for our family. We went back there, even if it was a great distance, because of selection, and the team in Ellington is terrific. We experienced wonderful service both times, from selecting a car, until it was delivered. Our salesman Kyle Thibodeau is very knowledgable, polite, and goes out of his way to fill any requests you might have. (even came in on his day off) would highly recommend him to family and friends. We will certainly return there again when we trade this in, in years to come. Worth the trip, to get the service, great selection of cars, competitive prices and very fair when taking in a trade. Mr. Bolles even came over to meet us on delivery day. Our daughter purchased a jeep from them in 2014 as well and she also loves her car.
Great experience - Andria
I had a great experience with this dealership. Very friendly and made sure I was well Taken care of. So nice to see all three generations of family holding down the business.
Proud owner - Dtroj16
I am now the proud owner of a 07 Toyota Corolla thanks to Mike. He was honest with me from the start. I told him my price range and within an hour I had my car. Honesty goes a long way!
Low pressure sales BUT be VERY SAVVY! - petrafan007
Today, my wife and I purchased a certified pre-owned 2012 Chrysler Town and Country from this dealership. The folks who work there are very nice and professional, but be warned: they ARE in sales and know what they are doing!
My sales person, Ralph, bent over backwards to get my business. Pun intended...as the poor guy had to go to an emergency chiropractic visit when he twisted his back...BUT he still came in to work and was there to help me with all my probing questions. A+ customer service just for that!
Since this is a business, they exist to make a profit. This goes without saying; you must be a savvy shopper. Ask questions and don't be afraid to negotiate. I am a very picky and critical shopper, which is the only reason I didn't give this dealership 5 stars. I don't like the typical little white sales lies, but I understand that they don't have time to put up with every little objection someone may have (I work in sales too-- I get it). So I don't blame them for that. However, there was one thing that I didn't like that was eventually made right. I understand that until the vehicle is sold, it is their property and they can do with it what they wish. They put on their website that the vehicle had 41.370 miles. However, it was used by the dealer for a runner/errand car and 500 miles extra was put on it by the time I bought it. They made it right though when I complained. Otherwise, the process was quite simple and even after the sale, I was treated with the same courtesies as before because they want my business back.
Oh, and of course I did an online search of the vehicle I bought...a NATIONWIDE search, and couldn't find anyone selling the vehicle I wanted even close to the price with the features the car had. So, good on them for great value as well.
Third new car from Executive Auto Group in a year ! - CJ
I wouldn't shop elsewhere ! Outstanding start to finish, Truly a pleasure through the process ! The ease of the purchase is always smooth without a hitch.
Great experience - Tammy12345
I recommend Carley Williams to all my friends she was so helpful when I got my jeep pleasant and kind.she did not rush you , takes time to explain the vehicle to you..
EXCELLENT SALES HELP - Greg E
This is my second purchase through Old Saybrook CDJ and happy again!!! Ryan and the staff were very helpful with my purchase! The staff is always helpful and I was not overly pressured.
Very Professional and a pleasure to work with! - Oscarthecat
I worked with Mike who helped me to get a great deal on my new Pacifica which I love! He was very attentive and patient with us as it was a Saturday and we had to get back to work.
Nice Experience - Lou
I felt very comfortable dealing with Chris Keefe. It was a pleasure working with him there was no pressure
I would definitely recommend him others
2017 Limited Grand Cherokee - Jeepcrazy 04
We live in Fairfield County and took the drive to Ansonia because of Mark Fitzpartick. He made our trip well worth it and beat out the prices from 3 Top Fairfield dealers. I would highly recommend taking the trip!! Great service and salesman. Would recommend this dealer to all. Very satisfied.
Review for Kris Q - Jeep Grand Cherokee
Although it is not typical of me to publish online, in reading reviews and noticing some unwarranted negativity, I felt compelled to add a "glass half full" one to the mix...
Terrible? Awful? These words do not resonate with my experience at Valenti Jeep. Amazing! Incredible! Fantastic! The seamless process I endured was professional and enjoyable from beginning to end with Kris Qirici. Kris was fair, honest, courteous, cordial, and moreover, had a sense of humor. When buying a vehicle, people do not necessarily equate the six pillars of character with the journey. However, be rest assured, with Kris, he demonstrates all six with stellar ratings...respect, responsibility, fairness, caring, trustworthiness, and citizenship. He goes above and beyond the actual purchase/delivery by ensuring his customers are taken care of...personally. In as many years as I have acquired vehicles, I can say that my purchases with a sales person will now come down to only one in my future, Kris. I cannot thank him enough for the service he provided and continues to provide,...as fate would have it, I do not envision working with another individual.
Great Experience - jeep
I came in to the location after viewing the car via the website. Once I entered the location I was greeted by Angel Vazquez, Angel was friendly and went above and beyond to meet my needs. He made this whole experience stress free and it the whole process very easy. I would highly recommend this dealership to anyone. Thank you Angel Vazquez. “ Love my Jeep!!
Reliable - rs
The service department has been very good to me taking care of my concerns promptly and professionally. the attention paid to my problems was much appreciated.
I smiled the whole way home - Jeepgalforlife
Robin Owens and Bob Lusk are a class act! I received the best customer service and had a positive experience here! They listened to what I needed in a vehicle, had great product knowledge and worked with me to find the vehicle they was a perfect match! I love my 2017 Jeep Cherokee and expect to purchase future vehicles here! I smiled the entire trip home!
Thanks Falvey's! Sincerely,
They made it easy! - Awachsman10
My buying experience was great! Safe and Scott made it easy. I was able to get what I wanted and fast. No hassle and I would recommend them to anyone.
fix car - Jared97
I was very surprised at how I've been bringing my car over the last 5 years here to the dealership to do any fix on it. And recently the customer service was awful the workers didn't do exactly what they was told about what was wrong with my car and they took further decisions to take out a different part of my car without consulting me. My car didn't turn on and it wasn't drivable when I went to pick it up. This is the worse thing to do to a customer!!!
Rude service department!!! - Lenti23
If I could give no stars I would. I went there for my fourth time for them to TRY and fix my jeep and the rude woman Suzanne tried to charge me when they clearly caused my problem. She is so rude talking under her breathe and rolling her eyes. Don't waste your time going here but if you must talk with the other woman or the gentleman.
Completely incompetent - Nick1
Took my girlfriends 2012 GC to Crowley for a remote start install and a recall. They had the cheapest price around for labor for the Oem remote start install. After I set up an appointment, upon drop off i was questioned who told me the agreed upon price for labor.. is there no communication between employees there? Upon pickup, the remote start didnt even work! The manager was rude and seem annoyed. He did not believe my girlfriend when she came back and said it didnt work.. upon leaving the dealer she found they scratched her center console. Called them back to tell them our findings... had to make an appointment to "look" at the scratch. Mind you this is really inconvenient as the dealer is 40 minutes away. The manager was very disrespectful, especially towards first time customers...
Be prepared for a horrible service department - RAV4_88
Part of buying from a dealership is what you can expect from their service department. The dealership is beautiful and conveniently located from Danbury. They fail to mention that you must travel another 10 minutes down the road to the middle of town for the Service Department until after you purchase a vehicle.
The Service Department claimed that they didn't hear the death rattle coming from my 2011 Jeep Compass until after 3 trips in for service I demanded they come for a ride with me. Suddenly they heard it and ordered the part (after arguing that it was out of warranty because they failed to comprehend on the calendar October comes before November.) After fixing the rear axle they were supposed to order the same part for the front. Getting tired of waiting for my Jeep to either be fixed or break down again, I traded it in for a RAV4. When I called to cancel the part, I found out they never even bothered to order it! Additionally, my vehicle was also returned to me with greasy handprints all over the windows and paint.
Lastly, they offer NO loaners! What kind of dealership does not offer any sort of loaner service for warranty work even if it is through Enterprise?
Buy from Pamby if you must, but don't expect excellent service to continue through your ownership.
Garavel Chrysler Jeep Dodge Ram
Sales & Leasing Consultant
Northwest Hills Chrysler Jeep Dodge Ram
Scap Chrysler Dodge Jeep Ram