This dealership uses classic bait-and-switch tactics. - tf167
This dealership uses classic bait-and-switch tactics. The Suburban was advertised on CarGurus at one price, but once I arrived the numbers immediately changed. They raised the vehicle price by several thousand dollars. I was also told they were offering $1500 above CarMax instant offer on trade in vehicles. The initial offer for my trade was $4000 below CarMax instant offer. I was told this was because they were going to try to discount the Suburban price to get closer to the advertised online price. When I questioned it, they changed the numbers yet again.
After I left, they sent a worksheet using a much higher website price, added fees, and applied a fake “CarGurus offset” to make it look like a discount. The numbers changed every time we talked and never matched the advertised price.
This wasn’t an honest mistake — it was intentional manipulation. I walked away, and I strongly recommend other buyers verify every number before wasting their time here.
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