Ford Service at its Best - S
Each time I've visited everyone has been very friendly, very helpful and the service has been timely. Will use them Eveytime I need service
Very satisfied with customer service! - Happy123
I had a great first time car buying experience at Tri County Ford. The staff were very friendly and knowledgeable, but not overbearing. All of my questions were answered and time was taken on the dealership's part to make sure all of the details were taken care of. The car itself was spotless and runs smoothly; and the price was very reasonable. Overall I am very glad that I chose to purchase my automobile from Tri County Ford.
Top Reviewed Specialists At This Dealership
Excellent and quick service - Collazo
I want to start saying that my experience with Mike Castrucci Ford has been excellent. I tired other Ford dealers from Indiana and Ohio, and even from my past experience from the military being station around the country Mike Castrucci has been the BEST. I walked out with a brand new 2017 Explorer exactly how I wanted it. Scott Fluegel was my sales representative and he was very professional from the beginning. Thanks to Scott, Jeff and everyone from the staff! I am very pleased with my new SUV.
Very Pleased - Dcrose
My experience at Championship was very pleasant and professional. The salesperson Scott Saye went all out to work with me. I highly recommend him as he will go the extra mile for you.
New Vehicle Sales Manager
Purchased a 2016 ford Focus! - Kbwilliams
Everything went smoother then I expected! My sales rep Steve Blackwell was absolutely awesome! He made things so easy for my wife and I. I will send people his way!
Title of my review is to compliment Service Advisor Dan Dahn - baxterranger2011
Service Dan Dahn is excellent to do business with. I just purchased my second FORD pickup and I look forward to having Dan in charge of service of my vehicles. He is pleasant, honest and goes out of his way to please his customers.
Great service - Jgjgkdfkdj
Everyone was very helpful with my new car purchase! I would highly recommend this dealer to anyone looking for a new or used car or service work!
Great dealership to do business with - Chad Herndon
Just bought a new 2017 ford f250. Salesman Chad Winkler work with my wife and I to get the very best deal possible. All the workers there we dealt with were friendly and very helpful. They made our experience enjoyable. I would recommend our Salesman Chad Winkler to anyone that is looking on buying a vehicle.
Great Experience! - Cookie
Thank you to Todd Duncan for a stress-free and pleasant car buying experience. It was great to work with Todd and the rest of the Dutch's team to get exactly what I wanted at a price I could afford. If you are looking for a vehicle I highly recommend you visit Todd Duncan at Dutch's Ford.
ford escape - Chavez87
Greg blewett has been a great help, always been easy to talk to goes above and beyond to help you find the right car. very pleased with him and the people at ford in Paducah ky
Delivered mom's car 30 miles away - Servicematters
My parents have always bought from Parker Ford in Murray, KY. Even though there are several dealers closer than Parker, which is 30 miles away.
I bought my last car from them, more as a favor to dad, and it was a good experience.
I recently was helping mom by taking her car to Parker for repairs. I now know why mom & dad always use Parker.
The service was great. They were more than fair on price and were not looking to suck us dry. When they were done, they saved me a trip, from 50 miles away, and offered to deliver mom's car to her house, which they did.
Good people, good service, good price!
Excellent Service - Judy Adams
Had an appointment for a CRV to be serviced at 11:00 and got in on time. Waiting room was huge and very comfortable. It had tv and phone charging station. Representative came out and gave me updates on how things were going throughout the process. Everything was explained to me in great detail. Facility was very nice and clean, all employees were friendly and helpful. Glad I went to this dealer for service job. Completely satisfied.
Quick, honest and straight forward - Ilovesteak
Very pleased with my service by the staff and for Karen and Johns honesty and eagerness to get me what I wanted, not what I could afford.. I love you new car and will be a long time costumer.
Great experience - ll.jones2016
our sale person answered every question we threw at him..down to the smallest detail, made us feel very welcome and at ease...got the car we wanted and had fun.
MADE IT HAPPEN... - Sam Webster, Michigan
I have been searching for over a year for the perfect 2010 Ford Sport Trac and finally found it online at Alton Blakely Ford in Somerset, KY. Sales Rep, Jim Hawkings, answered all my questions and made arrangements for me to see the car on a trip from Florida to Michigan. Jim could not have been more helpful before, during and after our stop. We agreed on a fair price, including the trade in of my 2007 Ford Escape and made plans to return to Kentucky the following week to complete the deal. Jim and the Alton Blakely people made my long distance transaction easy.
During an oil change a front end roblem was discoved. - Rudyright
Michael pointed out the problem and described the solution. They did the repairs preventing more serious problems down the road if it had not been discovered. Thaks!
Mike was very helpful in helping me purchase a cargo van. - AL
Mike was very helpful in helping me locate and purchase a cargo van for my business. He kept me informed along the way and helped me through the process.
Outstanding service - jacobhruby1
We searched for a used car on auto trader and found one we really liked at James Collins Ford. I sent a email off to them inquiring about the auto we were interested in. Lou from James Collins called me within hours of my email. We made a deal on the auto over the phone and set up a time to come and see the car and to make the purchase. Lou did a great job having everything ready go from having the car in tip top shape to having all the paperwork completed and ready to go. We spent less than a hour at the dealership test driving the car, having them inspect our trade in and signing the loan documents. If you want someone to take care of all your auto needs i would call Lou at James Collins Ford.
WOW what a deal !!!!! Great salesman Jason Parsons - Angie1971
Great people !!!! Would highly recommend this business to everyone in need of a Ford !!!!! Or any car/truck !!! Ask for Chris or Jason they will take great care of you
Service - Ottblover
Major engine work. Willing to work with my budget. Listened with concerns. Waited on me for when I could get funds available. Kept me informed throughout.
Easy to work with - MVolante1986
Had a great experience with Pennyrile Ford. Originally had some issueds with cancelling my warranty when I sold the vehicle, but they quickly resolved any issues I had!
Great Service!! - Croark2834
They gave me a great deal on a used vehicle well under KBB value!! They really care about their customers and go the extra mile to help!!
Very satisfied with the dealership - Richard
Bob Barnard was a great salesman to work with. This is the first Ford truck we've owned and as new owners, we are looking forward to many years of being in the "Ford Family."
Friendly - Bigbluefan1981
Very friendly, not pushy, helpful with working getting the price down. Thanks to Randy the salesman for a great experience! Will be back if the price is right.
Great buying experience with Phil - tcurtsinger
Phil Zavagli was a great salesman to deal with. I never felt I was being pushed or pressured to buy, felt I could leave anytime. The entire experience was stress free, which is unusual when buying a car. We even had a trade, which never seems to go well. They made me a fair offer right of the bat, $1000 more than the two previous dealers. They gave me what my car was worth. We even changed our mind at the last minute (or maybe past that) but the staff was great in making sure we were happy and left with the car we wanted. The finance guys never pushed us to buy extras we didn't want. This was our first time shopping at Bill Collins Ford but we will definitely return for future purchases.
Terrible experience with vehicle purchased - Gonefishing
Bought a 2014 Ram truck. After a few days of purchase had vehicle inspected and it had a heater core that needed replaced. The dealership would not even discuss helping to get repaired. I felt like it was their responsibility to fix it considering I had just purchased the vehicle. Took forever for them to respond to me and then stated it wasn't their problem. They wanted me to purchase a extended warranty which I felt like they should have repaired the vehicle since it was defective at time of purchase.
"Best car buying experience ever!" - Bill and Kathey I
The overall experience was very enjoyable, we felt like we had known everyone for a long time. Even Mr. Stuart Powell came out and met us and talked for a while about us, not about buying a car. We've purchased 10 new vehicles over the past 37 years at various different dealerships and this was by far the best experience of them all. I think we will be returning customers when we make our next buy. We were shown the vehicle we were interested in, they even brought the car inside so we didn't have to brave the cold to look at it. There was no pressure to look at or buy something more expensive, nor to buy anything for that matter. Our sales representative Ben Johnson showed us all about the car's features.and allowed us to test drive it and then he talked with us to get to know our buying preference, financing, and trade-in expectations. He also showed us how the trade-in value was determined as well as options, even pointing out how we could probably sell our vehicle privately for more than the trade-in value. When it came to purchase price for the new vehicle and financing options he worked with us to meet our needs, and we didn't have to wait for him to check with the manager before making an agreement. I really liked that! Also by using one of his financing suggestions we got a 0.9% interest rate which is more than we could have ever dreamed of and we paid a very reasonable amount for the new car. I was very pleased with the whole process, we went in after lunch, made our selection, test drove the car; made our deal, got it finance, protective coating applied. and we were still done in time to go to the grocery store and drive 22 miles home in time for an early dinner. We've waited longer just to get into the finance office at some other dealerships.
Janice Albright assisted us with the added accessories we asked about and made some other suggestions but again there was no pressure to buy anything. She was great!
And a big thanks to Chris Miller who handled the financing and had us in and out of there before we felt the pain of signing.
Service - Jock.
Called 4 times for service and put me on hold and never return . That's pretty poor . Can't get a hold of anybody in service department
Awesome people - Starla shorter
Very nice people. Thanks for all your help. They care about the people not just the sale. Very knowledgeable of the business and professional. The new facility is very nice. Thanks again for everything