On 3/6/2014 9:21:18 AM williamsjamesh wrote:
We were planning to purchase a used car. We visited several other dealerships and then found a car on the Byerly Ford website that we liked. Trevor Wilson was awesome! He was honest, knowledgeable, and very friendly. He answered all of our questions and concerns. We felt very comfortable, and there was absolutely no pressure to buy. A good customer service experience is critical when making a major purchase. We will absolutely be back!
On 3/6/2014 8:22:19 AM Kristi43 wrote:
We had went to this dealership as a return customer. Last year we had purchased a Mustang and found that it was just not conducive to my needs so I went to look at trucks. I began my experience with Justin as the sales person I had dealt with in the past was not available. Justin was awesome! Great personality and sales experience! I would have stayed through my purchase with Justin had my regular sales person, Brian Durham, not became available. Justin knew exactly what I was looking for and what my price range was and he went searching to the back lots for what I requested. He brought forward the couple of trucks I was interested in and staged them side by side for my choice. The transition between dealing with the two sales men was easy and I did not feel any pull from them. Both young men were great! Thanks to Brian for yet another well played purchase. I always appreciate being taken to meet with the General Manager, the service crew, and the other people I may deal with in the future with my truck. Special thanks to Billie too for keeping my dad happy with coffee and putting up with his funny jokes! Billie is an awesome lady! Kudos to Wildcat Ford and Brian Durham for yet another awesome sale! Three vehicle here in a year must mean we are a very happy family!