First Oil Change - tobym
My first oil change went very well. I didn't feel a thing --- except great comfort sitting in the air-conditioned waiting area and reading. My car was returned to me looking much, much cleaner than before, and the little wrench icon that had shown up on the instrument panel was gone. All in all, a great experience for me and my car! Thanks!
Great value. - CallmeAl
My experience with Tri-County Ford was great. This was my second car purchased from them. I think they treated me well, and I got a fair deal for my purchase. Very friendly staff.
Top Reviewed Specialists At This Dealership
Great! Andrew Davis was a very personable, sweet, friendly - Father Abraham
Andrew Davis was super friendly and informative. Gave us much info on the new car. Wonderful to work with! He's the kind of salesman we want!
Used Sales Manager
A+++++++++ - Barb
If there is such a thing as a perfect car-buying experience, we had it yesterday. Our first contact at the dealership was Mike Routt, who spent much quality time with us, showing us cars and explaining features of the model we had chosen, in his very down to earth and sincere manner. He appraised our trade-in and worked with us on financing, and when we thought we were all set, we asked about the possibility of getting the color we wanted with an additional option at a higher cost. Without knowing for sure if we would go with the more expensive model, he worked to make that model available to us and provided comparison pricing. Other car-buying experiences have left me wondering if it was the right deal, or sorry that I didn't get the opportunity to ask all the "what-if" questions that I wanted to. But after working with Mike, I felt we made absolutely the right choice in make, model and dealership. Definitely the best car-buying experience ever!
Easy and very informational experience... - leahB
Very helpful in getting the vehicle we wanted and quick and easy purchase...very satisfied!!
Makenzie is very good at taking the time to explain how all the options work.
New/Used Sales Consultant
Love my Edge - Dean3568
Bought my 2017 Edge at Oxmoor FLM. My salesman Kyle was excellant!! The entire staff was excellant. Best car buying experience I havr ever had!
New Car Purchase - 1review
Matthew Kingston "salesman" was very professional, through and consistent with the entire transaction. Good experience and recommend him to others. Dealership was clean and neat.
Great service - Jgjgkdfkdj
Everyone was very helpful with my new car purchase! I would highly recommend this dealer to anyone looking for a new or used car or service work!
Great dealership to do business with - Chad Herndon
Just bought a new 2017 ford f250. Salesman Chad Winkler work with my wife and I to get the very best deal possible. All the workers there we dealt with were friendly and very helpful. They made our experience enjoyable. I would recommend our Salesman Chad Winkler to anyone that is looking on buying a vehicle.
Great Experience! - Cookie
Thank you to Todd Duncan for a stress-free and pleasant car buying experience. It was great to work with Todd and the rest of the Dutch's team to get exactly what I wanted at a price I could afford. If you are looking for a vehicle I highly recommend you visit Todd Duncan at Dutch's Ford.
Fantastic experience with Paducah Ford - srrgolf
I have had an excellent experience with Paducah Ford. Kathy Stone was my initial contact and she was very professional and helpful. She transitioned me to Denny Caksackker and we looked at a few SUVs. This was the first car i have purchase and Denny walked me through the entire process. Tommy helped me find the best rate available that fit into my finances. He explained all the details, what is involved, and what can be expected under each warranty plan.
The staff is very personable and professional. Everyone in the organization that I have dealt with has been awesome. I just can't say enough good things about the whole experience.
I will be passing on my experience to anyone that asks me where i got such a good looking Ford Edge! Thank you for everything, Paducah Ford!!
Friendly and Pleasant - Jd1234
Eric Potter was extremely helpful and polite. More importantly he was patient and not pushy about timing or price throughout the process. He walked us through all of our used and new options that fit our wants
Great buying experience - Trish
I had an quick & easy, no hassle experience at Tim Short Honda. I picked my car out late Tuesday evening and picked my car up after work on Wednesday. Vanessa was my salesperson and she made the experience fun - not stressful.
Karen is amazing! - Fordtruck1
I was in town for the weekend and was pushed for time to trade my car in and get a truck! I visited many Ford dealers that showed up on search results in Louisville. I wish I went to Byerly first! No hassle, no nonsense. Right to the point. What they do is sell cars, no frills. They did just that. Couldn't be happier with my purchase, and I owe that to Karen and the team at Byerly Ford.
Great experience - ll.jones2016
our sale person answered every question we threw at him..down to the smallest detail, made us feel very welcome and at ease...got the car we wanted and had fun.
"Family" Experience - oscarooo
Have been dealing with used car lots for years and have had far less than stellar vehicles and support. Alton Blakley Ford went far above and beyond with hospitality, courtesy, and let's get it done attitude. Post sale communication has been excellent, check up phone calls, birthday cards etc. We truly feel a part of the family with Alton Blakley Ford.
Emergency - Barb
Our visit to this Ford dealer's service was an emergency. It was a very hot day, a warning light came on and we lost our A/C and power steering. Turns out a belt had broken which ultimately caused the battery to almost die. Our problem was diagnosed very quickly and we were on our way in just over an hour. Everyone was very courteous and helpful.So glad we could get it fixed without a huge delay or expense.
4th vehicle purchased from Jack Kain - Joseph Shelton
This was our 4th purchase at Jack Kain, everyone has always been great. Patrick Proffitt, has been our salesman for the last three, wouldn't buy anywhere else.
easiest time I've had buying a car - Indygirl1951
I had a great salesman who was very helpful. He made sure I knew where everything was on my Escape especially the controls on the wheel & the dash.
WOW what a deal !!!!! Great salesman Jason Parsons - Angie1971
Great people !!!! Would highly recommend this business to everyone in need of a Ford !!!!! Or any car/truck !!! Ask for Chris or Jason they will take great care of you
great experience - rickyticky
we had our ford flex serviced here on fri. 7-14 -17 . barry , the service manager . promptly serviced the vehicle reported a problem with the in cabin air filter and replaced it . what we found most gratifying was that salesman , ryan parker , re-programmed [w/o charge ] our recently purchased cell fones to the vehicle , even though we did not purchase the vehicle from parker ford . we intend to have our vehicle serviced at parker from now on . thanx to all for a great experience
Service - Ottblover
Major engine work. Willing to work with my budget. Listened with concerns. Waited on me for when I could get funds available. Kept me informed throughout.
Great Experience! - Kerrigan S Skelly
Great experience from beginning to end: looking at vehicles, test-driving vehicles, knowledge about vehicles, customer service, getting the best price, etc. Good from beginning to end!
Outstanding service - jacobhruby1
We searched for a used car on auto trader and found one we really liked at James Collins Ford. I sent a email off to them inquiring about the auto we were interested in. Lou from James Collins called me within hours of my email. We made a deal on the auto over the phone and set up a time to come and see the car and to make the purchase. Lou did a great job having everything ready go from having the car in tip top shape to having all the paperwork completed and ready to go. We spent less than a hour at the dealership test driving the car, having them inspect our trade in and signing the loan documents. If you want someone to take care of all your auto needs i would call Lou at James Collins Ford.
Great Service!! - Croark2834
They gave me a great deal on a used vehicle well under KBB value!! They really care about their customers and go the extra mile to help!!
Pleasant experience! - blestlady67
Folks if you are looking for a good reliable, used automobile.look no further. The folks at Dutch Chevy is for you. Don't waste your time shopping around, because they don't waste time.I found them to be honest, accurate respectful and fast.They really do go above and beyond to help get you behind the wheel and on your way.I have never found an auto dealership anywhere that treat you like a person instead of a sales. I have had some bad expierience in my time with some,but not here I cannot praise or thank them enough. It truly was the best auto shopping experience I have ever had. I am sold for life.You won't be disappointed. Go see these folks first.
Great buying experience with Phil - tcurtsinger
Phil Zavagli was a great salesman to deal with. I never felt I was being pushed or pressured to buy, felt I could leave anytime. The entire experience was stress free, which is unusual when buying a car. We even had a trade, which never seems to go well. They made me a fair offer right of the bat, $1000 more than the two previous dealers. They gave me what my car was worth. We even changed our mind at the last minute (or maybe past that) but the staff was great in making sure we were happy and left with the car we wanted. The finance guys never pushed us to buy extras we didn't want. This was our first time shopping at Bill Collins Ford but we will definitely return for future purchases.
Great Experience - Michael B
Very pleased with my service! Very friendly people! They were flexible and did everything they said they were going to do. I would definitely come back.
Best experience buying a car. - Grand5
On Saturday July 24 we purchased a 2017 Ford F-150. Kody Brown Our salesman and Chase were a pleasure to work with. The experience couldn't have been easier or better. A purchase like this is not something we take lightly, but the staff at Don Franklin Ford London made it easy. Looking forward to many years of service with Don Frankin Ford London.
Terrible experience with vehicle purchased - Gonefishing
Bought a 2014 Ram truck. After a few days of purchase had vehicle inspected and it had a heater core that needed replaced. The dealership would not even discuss helping to get repaired. I felt like it was their responsibility to fix it considering I had just purchased the vehicle. Took forever for them to respond to me and then stated it wasn't their problem. They wanted me to purchase a extended warranty which I felt like they should have repaired the vehicle since it was defective at time of purchase.
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