20 Massachusetts Hyundai Dealers

My salesman Steve was excellent and treated like a - Whitey40

My salesman Steve was excellent and treated like a special person. He was not pushy and explained how all the things in my suv worked. He was was nice my grandkids when they came in. if I needed any help things on my suv call or come in. I would recommend him to my friends if they want to by a car.

I had the pleasure of dealing with Dylan Mello, after - Tammyfarias80

I had the pleasure of dealing with Dylan Mello, after going to many other dealerships and frustration we found ourselves here at Pride Hyundai wishing it had been the first stop. Dylan is by far the BEST sales person I’ve dealt with EVER in my years of purchasing cars! His personality is outstanding, he is so easy going and easy to work with,I never felt pressured,,he absolutely made my husband and I 100% comfortable, he found us the perfect SUV, His HONESTY was refreshing and not something you find in many sales people, it is very rare and I’m thankful to have dealt with him, he is greatly appreciated! I would recommend him to anyone I know including my own family honestly!

We had an excellent experience buying a Hyundai Ioniq 5 - grotonpines

We had an excellent experience buying a Hyundai Ioniq 5 at Metrowest Hyundai. Everyone we dealt with there was friendly and helpful. Our salesperson, Nicholas Andreoli, was especially great; enthusiastic, cheerful, helpful, and very patient. He really knew the car and spent a ton of time explaining all of its features to us. Then when we came to pick up the car, he spent another hour teaching us the car. This is our first all-electric car, with touch-screen apps, so there was a lot to learn! Nicholas has kept in touch with us and did another instruction session with us via phone and FaceTime a few weeks after we brought the car home. He has always been cheerful and patient. We have never had this kind of personalized service with any previous car we've purchased (and we're in our 70's so we've bought a number of cars over the years). Nicholas gets the award for being the best car salesman we have ever dealt with!

I am on my 5th lease. - sled483

I am on my 5th lease. I have been to a lot of dealerships. My previous experience on my last lease was awful at Boch Hyundai. My lease wasn't up until October but First was having Presidents Day deals. I really wasn't expecting to make a deal. I even filled my car with gas. That's how little faith I had in walking out with a new deal. I sat with Josh. After the smallest amount of back and forth, I got the deal I wanted, for the car I wanted. There was so little pressure. They had a white car on the lot and when Josh saw I wasn't crazy about it he said take the night think it over. You need to get the car you want. Before I left I decided to get the red. I was there for 1.5 hours. The next day Josh told me my car was already on its way to the dealership. It should be there either that day or the next. Again I didn't believe him. Sure enough he called at 5:30 that night. The car was in. I made an appointment to come in the following afternoon to finish the paperwork. Everything went as smooth as silk. The finance manager was wonderful as well. Josh showed me the new features on the car. I was done in 1 hour. Total of 2.5 hours to lease a new car. It has taken 4-6 hours on previous leases. I didn't feel like I was dealing with a salesman. I will be recommending First Hyundai to everyone.

I recently visited this dealership to address a minor - kgalonski

I recently visited this dealership to address a minor issue with my Tucson XRT’s windshield wipers. Frank Williamson, the service advisor, not only promptly replaced the wipers but also suggested updating my Navigation system. I hadn’t considered this before, but it turned out to be a game-changer! The system now provides accurate directions, and I couldn’t be happier. Kudos to Frank for his proactive approach and excellent customer service.

Buying a new car is very often a time consuming, - keith02657

Buying a new car is very often a time consuming, stressful and sometimes unpleasant experience. This is even more true when considering a pre-owned vehicle. At Belize they were on the ball frm the beginning. Mr Darrell Askew quickly got all the necessary information from me and gave me my options. I felt his answers to my questions were always sincere , and though he intended to make a sale he never pressured me, Ultimately he sold me a car that I was happy to drive away with and didn’t feel as though I over spent. And I got a car that suits me. Mr Askews attention to small details helped expedite and finalize my purchase. If you’re shopping for a car on Cape Cod be sure to check out Balise Hyundai and ask for Mr Darrell Askew.

Very helpful and accommodating. - erintran

Very helpful and accommodating. They had to change my appointment multiple times to accommodate my crazy work schedule.

The salesperson was very helpful. - gaheir

The salesperson was very helpful. Jonathan Hall spent a good amount of time and worked with me over 3 visits to get a deal that satisfied both my needs and theirs. A friendly experience and a successful transaction,

Wonderful purchase! - Michelle

Wonderful purchase!! Friendly staff!! Makes you feel very welcome! Go above and beyond to help you out! I would definitely recommend this dealership. Thank you again for all your help today

Definitely the best experience I have ever had buying a - Pat

Definitely the best experience I have ever had buying a car. Ahmed Mansour was my 1st and last contact. I arrived wanting a 2020 per owned Hyundai, but left with a leased new Kona.

I have had an experience with McGovern Rt 2 for a year - Vince

I have had an experience with McGovern Rt 2 for a year and 3months now. And I couldn’t ask for more. Quality customer care, detailed and experienced personnel and over all value for money. I have referred some friends and I will keep referring people because they have so far given us the best. Keep it going McGovern.

I was impressed as to how clean the dealership was. - Kathyshindledecker6

I was impressed as to how clean the dealership was. Stephanie our Service Consultant was more than accommodating. She explained everything about the work we had done. Ii had to call twice to book an appt. Because the first appt. was never booked. Stephanie took care of all that.... im glad I have her as my consultant. She is an asset to the dealership.

I’ve had nothing but good experiences with my last - Rdmaroun

I’ve had nothing but good experiences with my last vehicle purchase. James Golden was my care salesman, very professional and fun to work with! The service center was also very professional and helpful with any questions I had the car. Good, down to earth people!

The service department is very well versed in - C.marcia.110590

The service department is very well versed in professional speech and knowing how to really pull you along…to xxxx. Get ready to grab the popcorn and cue the violins. I had a ‘knock sensor’ replaced on my Tucson after having it less than a year. I was driving the car then it went into limp mode ( where the car won’t go over 30-40 miles to protect the engine) on the Mass pike. Very scary and dangerous !Then another 6 months later same thing happened again and yes vehicle went into limp mode again on the Mass Pike. It’s been 3 weeks since I’ve had it towed in. Do you think it’s been looked at, we know what’s going and I’ve been communicated with through this stressful process? Nope. My service advisor Felix disappeared and was told he no longer worked there. It’s just as well since he could not be bothered to ever acknowledge or speak to me even when after calling numerous days and times, I finally turned up in person. Spoke to Megan the manager quite a few times and in depth to no avail. She’ll really give you a good idea of “everyone’s stories being different and not the same” when I spoke of the long wait list ahead of me with all the people they have endlessly waiting. Still no diagnostic check, still no answers and still regretting my decision of choosing this lowest dealership. Took me 2 weeks to get a courtesy vehicle as well with me calling basically everyday. But hey loved the courtesy vehicle but do not love the lack of integrity, actually professionalism, respect and honesty that comes with this package of absolute xxxxxxxx. This is not something I ever thought I’d write about and really fits a horrible soap opera you can’t turn off the TV because it’s so disgustingly sick. This will be my last time purchasing a Hyundai and my last interaction with Gary Rome Hyundai. I own a Vizsla myself and still wouldn’t use him to entice naive customers to think I actually cared about people.

Aaron W was AMAZING! - Laura M

Aaron W was AMAZING! He made sure that I felt good about my purchase and supported me throughout the financing process. He is extremely personable - I highly recommend going to Aaron. Everyone else at the dealership (reception and other sales persons) were very kind!

I came to McGovern to purchase an Elantra, and worked - JamesC

I came to McGovern to purchase an Elantra, and worked with Allan Palmer. Sales Allan was a great salesman to work with, he was friendly and personable, worked quickly and efficiently to get my deal put together, and put up with my haggling with good humor. I ultimately moved the deal $2,000 all in the value of my trade. Allan never tried to be high pressure, but he stood his ground and made me work for the extra money, something I enjoy but might put off those who don't love to haggle. Once we shook hands he kept me entertained while we waited for F&I, made sure my car was ready for delivery, and emailed me my registration to save me a trip. Finance I worked with Dan for finance, the experience was pretty typical. I was offered Tire & Rim, gap insurance and extra warranty. I declined, but did have to reiterate that more than once. It was not a high pressure experience, but it was less relaxed than the car deal itself. Delivery The car was freshly cleaned and ready for pickup the day I came in for paperwork. Allan offered to answer any questions, but acquiesced that I probably knew the car better than him. Which honestly, I do kind of appreciate. My experience with McGovern was positive, and I plan to return to the for service going forward. Hopefully my experience with service is as good as with sales.

Great customer service when above and beyond to make sure - Bostonrb

Great customer service when above and beyond to make sure I was satisfied with the work that was done

The service department is amazing! - JAGS14

The service department is amazing! Everytime you go in the person who was helping you is gone and it's even more time cause have to go over everything again of what you want. All the good helpful people seem to have left. Never use Hyundai finance they're ridiculous. I leased a car in May and it's now December and I'm still waiting for my abatement from my excise tax. Everytime you call you get the run around and it's ridiculous. Call the store manager and he does nothing at all. I have been leasing hyundais now for several years and although I love the brand and vehicles. I think when my lease is up this time I'm going somewhere else. They certainly don't care about their customers especially the ones who lease and come back every few years. Like I said though the service department is amazing and knowledgeable. They always are so very helpful.